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Hung Long Harbour Hotel Cat Ba Island
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  • Breakfast included
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Reviews (174)
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All reviewsstayed herebig buffetlight switchesreal kangaroo cafeone nightnice balconythree starcat ba islandbeautiful hotelbuffet breakfastgreat viewhotel is cleangood sizetour groupbig bathroomdecent hotelrooms are spacious
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110 - 115 of 174 reviews
Reviewed February 7, 2013

This hotel stay was included in our Halong Bay Tour so pricing was not an issue. The hotel seems new so it was very clean & modern with an amazing view of the Bay from our room balcony. The beds however, were less than comfortable - kinda hard ...
We thought the front desk staff were a bit rude upon checkout. I had stained a face towel ( from a small nosebleed ) & they announced this to the lobby filled with our tour group, then charged us 40,000 Dong for it ; didn't mind paying it...( if they had only taken us aside.....quite embarrassing)

  • Stayed: January 2013, traveled with family
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1  Thank reane617
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 31, 2013

Our stay at this hotel was included in our trip to halong bay, so im unaware of the price. We found the hotel very nice and clean, with a lovely view over the bay from our balcony. Well situated away from the bars so it's nice and quiet at night.

  • Stayed: January 2013
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1  Thank Marcusmondo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

We stayed at the Hung Long Harbour Hotel for two nights as part of a tour package. The price was very reasonable.

The room itself was fine, seemed clean and well-kept. There is no shower enclosure in the bathroom, just a drain in the floor -- we didn't have a problem with this, but just so you know to expect a wet floor in there after showering.

The location is great, overlooking the bay; it was quiet, as there is essentially no vehicle traffic. Our room had a small balcony. It was a five-minute walk to the Cat Ba restaurants, or five minutes the other direction to the Cat Co beach.

Oh, but the beds were awful... the hardest beds I've ever encountered, not much different from sleeping on the floor. Fortunately we carry our backpacker air mattresses with us as insurance against uncomfortable hotel beds, and we really needed them here.

The continental breakfast was adequate -- one morning it was a buffet-style with a selection of hot and cold items, another morning it was items ordered from the menu because the hotel was not busy enough to justify setting a buffet. We were satisfied with both breakfasts. We did not eat dinner at the hotel.

Other than the beds, it was an okay place. If it weren't for the beds I might even give it a very good. But those beds were brutal -- better take an air mattress!

  • Stayed: November 2012, traveled with friends
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Thank RangeviewRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 25, 2012

Whilst the facilities of the hotel were adequate - we were with a large group of students - when one of them reported the shower head broken due to a cheap/dodgy fitting, the hotel staff charged us for its replacement refusing to reissue our passports until we paid. Our bus was waiting so we had little choice.

  • Stayed: December 2012, traveled with friends
    • Service
1  Thank MarkNsw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2012

We came upon this hotel as part of a package and it provided us with a very clean, spacious room with an amazing view of the harbour. The bed was stunningly hard. and did not suit some of our party at all. I found it ok but a hard bed doesn't particularly worry me. It was quite a shock to sit down on it though - no give at all! The staff were rather off hand. All of them needed to take a course in the Virgin Airline school of customer service. What a difference a cheerful face at the Reception Desk can make. The included breakfast was ok but nother spectacular and once again, the demeanour of the staff needed some attention. I have found most hotel staff in Vietnam to be very friendly and accommodating so this was definitely a bit of an exception. A potentially very nice hotel needing a staff makeover and a bit of character added.

  • Stayed: October 2012, traveled with friends
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1  Thank Liz911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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