This hotel stay was included in our Halong Bay Tour so pricing was not an issue. The hotel seems new so it was very clean & modern with an amazing view of the Bay from our room balcony. The beds however, were less than comfortable - kinda hard ...
We thought the front desk staff were a bit rude upon checkout. I had stained a face towel ( from a small nosebleed ) & they announced this to the lobby filled with our tour group, then charged us 40,000 Dong for it ; didn't mind paying it...( if they had only taken us aside.....quite embarrassing)
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