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“Excellent location, nice staff and very good price”
Review of Ngoc Hoa

Ngoc Hoa
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Ngoc Hoa
Ranked #38 of 66 Specialty Lodging in Cat Ba
Ostrava, Czech Republic
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent location, nice staff and very good price”
Reviewed February 10, 2014

Ngoc Hoa hotel is situated in the south of Cat Ba island in Lan Ha bay. We stayed there for two nights and had a big room with bath, TV, fridge, wifi and wonderful view on the whole bay. Close to the hotel are lots of restaurants. Staff is very fine and helpful and help you with organisation of trip on the boat etc. And the price was really good - 4 USD for person. If we come back one day, we want to stay here again.

  • Stayed December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Iriss333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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21 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • French first
  • Any
English first
Wellington, New Zealand
Level Contributor
106 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed December 13, 2013

Positives: Good location, Huge 40m square triple room for me and my fellow travelers with 3 double beds. Cheap beer available for purchase at reception. Outstanding view on the 3rd floor of Halong Bay. Price was a low season bargain at 20 dollars per night but this is less that the internet offers so it might be better to just turn up in low season.

Negatives: Rooms were never changed or cleaned. The mattress was non-existent, more of 3 mats on a hardboard surface. Tour bookings are hit and miss. Most of the "local" hotels will never give you an actual price or tell you (for example) that you will be sleeping on the deck of the boat.

The return trip to Hanoi is very hit and miss too. We got dropped off in Haiphong and made to wait 1 hour before a local bus turned up. DO NOT take a metered taxi from the Hanoi bus station that you are dropped off in. Some will put you in a metered taxi, smart car size, drive in 2nd gear and take you the longest route hitting you with a 15-20USD bill for a 2-3km trip!

MUST: Do your research before you book a Halong bay overnight trip from here. Negotiate a price IN ADVANCE for the taxi to Hanoi central or Old Quarter.

Cat Ba island is very beautiful - well worth staying here 4/5 nights.

Room Tip: 3rd floor has good wifi reception and an outstanding triple room. wifi is poor above that.
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  • Stayed December 2013, traveled solo
    • Value
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Helpful?
1 Thank 981Jason
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 28, 2013 via mobile

We did not stay at the Ngoc Hoa hotel, but we did book our Ha Long Bay day trip through them (option #3 on the yellow paper).

After doing some research we discovered that this hotel arranged the tours and then all the other hotels in the Cat Ba area booked the Ngoc Hoa's tour but then charged a few dollars more.

The tour was amazing. For $20 you took a boat ride through Lan Ha bay toward Ha Long Bay. You then got to explore a cave and later went kayaking through water caves, bring your head lamp! There was also a fresh sea food lunch on the boat and a trip to Monkey island. A full day!

The trip was amazing and worth every penny. Captain Jack will treat ya well!

  • Stayed April 2013
    • Location
    • Cleanliness
Helpful?
1 Thank Findingourselveslost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lower Hutt, New Zealand
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 16, 2012

Hotels look to the sea wonderful. The room layout is simple, with two small beds, but appropriate for pay $ 8 to this room. Service style dominant nothing, I've been here 3 nights, but they do not change the sheets or clean the room to us, the owners of hotel all way want we had to buy tour from him. When we check out and have paid for room by viet nam dong the lady get 21.000d/ $1 while the exchange rate at internet only 20.600/$1 so that was arguing. we don't want stay here again if come back here

Eward

Room Tip: other Hotel!
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  • Stayed January 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank shotieaux
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Cat Ba hotels

Derby, United Kingdom
Level Contributor
50 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed February 24, 2012

On arrival at Cat Ba we were greeted by a swarm of hoteliers offering us rooms for $6 a night, we checked out a few, including the duc tuan which is highly rated on trip advisor, and found them mainly to be a bit grim.

This one however is quite newly renovated and clean, with a lift, which is quite important when taking a 7th floor room for a great view of the harbour. We got a large, clean room with 2 beds for $7.50 a night which is fantastic value!

Mr Zoom, the owner was a nice, friendly and helpful chap with good English. As for the slightly worrying earlier TA review regarding the vegetable peeler incident, I would suggest there are 2 sides to every story and this didn't seem anything to worry about.

Cat Ba is a bit of a miserable place out of season and we were 2 of only a handful of backpackers so evenings were a bit dead. It seemed to us only worth 2 nights so we could take a day trip of Halong Bay etc organised by Mr Zoom. Although this wasn't exactly as he described it to us in his slideshow, i.e. different boat and crew, it was an enjoyable day nonetheless and very good value.

Apart from Mr Zoom the staff don't really speak any English so it's worth leaving a little time to deal with check out and other matters at reception in case they need to call him!

  • Stayed February 2012
    • Value
    • Location
    • Rooms
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Helpful?
Thank CarolineWoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
Level Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed December 15, 2011

During checkout there was some confusion about the number of nights we slept there (2 nights and the lady was constantly saying 3, I guess counting the days and not the nights). Then she couldn`t find our pasports any more. When she maid the check, she counted a different amount of how much she needed to give us back (only 30000 dong but still). She wan`t really trying to rip us off, she just didn`t counted very well. But still it was a unpleasant feeling. So take plenty of time to explain and recount your bill. We hadn`t got that time because the bus was already waiting at the front door. The room was good enough for the price and we had a sea view. So basically it was ok except for the checking out. We booked a one day tour to Ha Long Bay and where very satisfied with the tour. Good bed and clean bathroom and room although.

Room Tip: make sure checking out is done properly
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  • Stayed December 2011, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank BartGent188666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cat Ba Island
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed October 18, 2011

I first passed by the Ngoc Hoa restaurant at 10:30 pm, at closing time. It was my first night in cat Ba, and the woman was nice enough to stay open so I could eat some food and have a beer. Since then I have come back 5 or 6 times, to meet with friends who are staying at the hotel, and they love it. They are on the 7th floor, but they have an elevator, unlike my hotel (Tra My Hotel, good prices, also very nice people, 2 young brothers run the place)

Ngoc Hoa has 20 people staying here in the low season, when most hotels are struggling to find customers. The owner Zoom has helped me learn Chinese Chess by beating me soundly.

Yesterday some we rented some scooters, and I had a nasty little wipeout, 4 or 5 decent scrapes, including my pride. Since it's the low season, and we were a group, we only paid 3 dollars per scooter, plus petrol at the station ... Anyways, long story short, there were some scratches on the side, and a new crack in the front over the speedometer.

I almost didn't say anything, but Zoom and his family were so nice about everything else, it would have been dirty of me to hide it. But I also trusted him to not take advantage. The problem was that that bike was not his, rented from another guy. Zoom helped me convince the guy, who wanted 50$ for internal damage and a screwed up steering column, (which is possible) to take less and not call the police, who would've wanted more money to make it all go away, plus damages for the scooter. I ended up paying 30$, which I was not happy about, but ok with. If you saw the state of my knees, big toe, wrist, palms, and lip, you would probably agree. If this was Canada, I would have insurance, but this is Vietnam, and thems is the breaks.

Anyways, all in all, I have read some ugly reviews from people who crashed a scooter, and complained about wifi and cockroaches. If the room is dirty and not yet cleaned from previous clients, that is not cool, but the rest? Get used to it, you rented a 10-15$ hotel room overlooking a beautiful bay. Wifi is always shoddy in all the hotels I have been to, and if you want something more fancy, pay more! This hotel is run by nice, helpful people, who are building a good reputation with their guests, after only being open for one year.

Great place to stay, highly recommended for the budget traveler. (It is however becoming more popular, so booking in advance couldn't hurt)

Cheers, Jack
(a.k.a. Dan M)
Secondary School Teacher
Montreal, Canada

  • Stayed October 2011, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank jack w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ngoc Hoa

Property: Ngoc Hoa
Address: 211, 1-4 street | Khu T.T. Du Lich, Cat Ba, Vietnam
Location: Vietnam > Cat Ba
Amenities:
Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #38 of 66 Specialty Lodging in Cat Ba
Price Range (Based on Average Rates): $
Number of rooms: 16
Official Description (provided by the hotel):
Good location, new model, elevator and free wifi, overlooking to Cat Ba bay, good price, good food, friendly trip operator ... more   less 
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