stayed here for one night during my Ha Long Bay tour. Included in our tour was lunch, dinner and breakfast here which was good and plentiful. They even take into account you dietary needs. Drinks aren't included and sodas are 15k dong, tea/coffee is 10k, reasonable prices. The shower is hot and the pressure is ok, the bed is very comfortable, and the a/c worked well. We did have a problem however that while we were on our tour in the afternoon, $30 USD went missing from our room. The safe was broken so I couldn't use it, instead I hide the money in my jacket pocket. We informed the hotel staff who informed our tour guide. At first I was told my only solution was to go to the police which would come and take finger prints. If proof was found then the hotel would reimburse me, but if not then I had to pay "a huge fee". At 11:30 pm, I tried to explain that fingerprinting a hotel room for something that is missing is like looking for a needle in a hay stack and would be pointless but the tour guide was very adamant that it was the only solution, and started to raise his voice to me. My husband and I spoke about our options while the our guide spoke to his boss. Once getting off the phone with his boss, he changed his tone, was apologetic and said we would be reimbursed since they didn't want to involve the police.
- Official Description (provided by the hotel):
- The Cat Ba Fantasea Hotel is dedicated to provide the best facilities with international standards in a cozy and comfortable atmosphere. With our well-trained staff - full of enthusiasm and experience - our objective is to give you an unforgettable stay and a perfect service. Situated in the main street of Cat Ba town, the hotel is just a 10-minutes walk away from the 3 beautiful beaches of Cat Ba town and a 20-minutes drive from the famous National Park. Our rooms are all equipped with modern facilities and furniture, as well as a balcony overlooking the peacefulness of the town or the green mountains. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com, HostelWorld and Agoda so you can book your Catba Palace Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.