Originally had planned to stay here for 3 nights. Gave my laundry the first night and was advised it would be done the next day. Well, we got a bag full of wet, unfolded laundry returned to us. Locked out the next day by the staff (apparently they close at 10PM), yet no one had advised us. Also, usually there is a staff member sleeping close to the door to let late comers in. Ended up leaving the next day after be sworn at by the staff for disputing the cost for the rooms and laundry service.
Hands down, the worst experience ever in such a beautiful and great country.
- Also Known As:
- The Noble House Hotel Cat Ba