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“amazing hotel”

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Hotel Swiss Moraira
Ranked #1 of 4 Hotels in Moraira
Certificate of Excellence
York, United Kingdom
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“amazing hotel”
Reviewed June 9, 2012

I dont know how anyone could complain about this hotel it was perfect, the lady who checked us in was lovely and friendly and then we went to have a drink by the pool which was amazing. When we got to our room we had been upgraded to a suite and it was gorgeous a big bathroom with bathrobes and 2 sinks a living area and hallway and a big bedroom with massive comfy bed! We went to sunbathe for a while and all the staff were smiley and friendly and we went into moraira at night which is a short taxi ride away. The next morning we went for breakfast which was so nice they had almost everything including fresh fruit, cereals, eggs, bacon, lots of diffrent breads, meats, cheese, pastries it was all lovely and i would love to stay here again.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wendyb1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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454 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
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English first
london
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed April 24, 2012

We booked this hotel because it said it was peaceful but when we arrived they were building a helicopter landing pad and the noise was unbearable ALL DAY. Complained and was told tough luck!! Unbelievable, and NEVER AGAIN. Also the food is very average and very overpriced. Dreadful place, don't bother.

  • Stayed August 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
7 Thank saragilbert
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Halifax, United Kingdom
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed December 28, 2011

We had our wedding here back in May - And all I can say is that they made all my dreams come true- EVERY single one of guests thought the Swiss was amazing! All members of staff took care of your every need. The rooms are beautiful, If you are looking for a quite, romantic hotel this is the place to be!!

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Aimee C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
United Kingdom
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed September 12, 2011

We have just returned from a two day stay at the Swiss Hotel in Moraira. The location would make it a boutique hotel, tucked away at the back of Moraira, with splended views, a good pool and an excellent chef. However, trying to run an hotel with a skeleton staff means that the service is poor, the staff rushed, and the overall impression is somewhat down market.
The prices are such that one would assume it to be a luxury retreat, however, the air conditioning was either swiched off or ineffective, staff were difficult to find, room service non existant (rooms were serviced only once a day, beds not turned down, etc.) lighting in the splended gardens switched on so late that everyone had already left, and so on. When we first arrived we were shown a room at the back of the hotel, overlooking the garden waste and the chickens next door-until we complained and were moved to a front room. Not a good first impression.
The breakfast buffet is run on a shoe string and there is no waiter service what so ever. The dinner food is excellent, as the chef knows what he is doing, however, the tables are poorly laid. the lighting indifferent and the overall ambiance is such that the majority of the hotel guests dine elsewhere, with due cause and reason.
Overall we were pleased that we were only there for two days!

Room Tip: Ask for a balcony room overlooking the rear gardens
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  • Stayed September 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
8 Thank johnrubin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SWISSHOTELMORAIRA, Director de Relaciones con Clientes at Hotel Swiss Moraira, responded to this review, October 3, 2012
Dear Mr Rubin,

This is Ana, quality manager at the hotel,since you came to the Swiss,there has been a lot of changes concerning service and taking note at any detail that could cause a disapointing feelling to our customers. It was really profitable to have an honest opinion like yours, as it's the way to become a better organisation everyday,so please in name of quality department I would like to thank you and due to all improvements would be nice to receive you in a nearly future.

Kind regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Barcelona, España
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 18, 2011

I was driving with my 2 kids (14+2 y.o) from Marbella to Barcelona. I picked what looked one of the best places to stay on our route for 2 nights. It looked really good but.. your breakfasts plates and cups were actually not clean. They offer American coffee only to be included which I don't consider to be coffee. We are in Spain where people drinking cafe solo and know good taste in coffee. Orange juice (again in SPAIN, few km from Valencia where they grow oranges) was not fresh but from the box... I had cafe solo, capuccino and 2 fresh juices which cost me an extra 14 euros. I have been traveling and basically living in Spain for 11 years, even in rural hotels they serve fresh juice and "normal" coffee, not American "something".
The night we arrived I had a bottle of nice white wine which I didn't finish and take with me to the room. Next morning it was gone after they cleaned the room. I especially put it aside and it was almost half a bottle. When I called and complained they didn't even offer a glass of wine as a compliment. For 4 star "deluxe" it is very disappointing.

On the first night there was a lot of noise- I didn't sleep well at all.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
12 Thank tatiana71Moscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed August 13, 2011

On the plus side; the pool area is wonderful, the location is quiet and the rooms are spacious. However, the service is very slow and not very friendly. Breakfast is disappointing, no freshly made cappuccino available (even in Spain this is absurd), and you have to come early to have a reasonable selection of choices. But the worst part is the air-conditioning; it is completely inadequate. You have to leave it on maximum the whole day to be able to sleep. Maybe ok for spring or autumn but avoid this hotel in summer if possible.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
9 Thank MarMarVal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Portsmouth
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed July 6, 2011

This hotel is lovely in all ways, its peaceful, its pretty, the staff are all very friendly and it is all generally very personal. My only fault would be waiting an hour for a drink and two for a sandwich even after reminding them I was still here, there is also a serious lack in seasoning of food.
The rooms were lovely although dont hang anything on your balcony in sight of the pool as you will find that you will receive a phone call telling you off. There is also no lift in this hotel so would probably not be suitable for the less able.
The hotel is very remote so we hired a car through doyouspain.com and was a little worried about the reviews about the company we were allocated, I must say though Goldcar were amazing and good value for money too and will no doubt use them again should I need to, the hotel had plenty of shaded free parking too which was an added benefit. The town is about a 5 mins drive at the bottom of the hill well worth the visit, we walked back after a few drinks out and it took us about 40 mins but is all up hill and luckily signposted too.
All in all its a lovely place that should be visited, its not the cheapest hotel in the area costing just shy of £350 for 2 nights but I have no doubt its probably the nicest.

Room Tip: Some rooms have jacuzzis on their terraces
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Catinator
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Swiss Moraira

Property: Hotel Swiss Moraira
Address: Calle Haya 175, 03724 Moraira, Spain
Location: Spain > Valencian Country > Province of Alicante > Costa Blanca > Moraira
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Moraira
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Swiss Moraira 4*
Number of rooms: 33
Official Description (provided by the hotel):
Hotel Swiss Moraira is located in a real paradise on the Costa Blanca offering to visitors extensive green areas, eight kilometres of coastline with three magnificent beaches of sand, which alternate with attractive and tiny rocky coves, a wide range of gastronomic varieties, popular festivals and a tour accross the streets with small craft shops and street markets. The Hotel Swiss has the merit and the challenge of being a hotel unique in its class being different to others along the Mediterranean. We can say that Moraira is the fishing port of Teulada, located on the coastline of Alicante. That is the place where this intimate hotel with rustic style stands, surrounded by nature and where you will enjoy quietness and an exquisite service taking care of every last detail to make your stay unforgettable. The hotel has 36 rooms, every one with a different touch and most of them with views to our exotic swimming-pool with a Chill-Lounge area. ... more   less 
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