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“Good hotel and location.”

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Heliopark Residence
Ranked #1 of 8 Hotels in Penza
Certificate of Excellence
County Dublin, Ireland
Level 5 Contributor
36 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“Good hotel and location.”
Reviewed January 16, 2013

We found this hotel very clean and comfortable. It was our second stay in Heliopark Residence. It close to the centre of the city (wallkable distance). The food is excellent but pricey. The service needs to improve in terms of friendliness. However we would still recommend this hotel as a great place to stay in Penza.

We would like to mention that the manager (Nikolay) of the restaurant was very thoughtful & kind in helping us celebrate our Christmas as it was on the 25 December. It was a lovely gesture. Thanks Nikolay!

Room Tip: Room 610 is nice & quiet
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TatNiall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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161 reviews from our community

Traveler rating
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    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Level 3 Contributor
22 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed August 3, 2012

Residence hotel is wellpriced nice just built hotel with nice english speaking staff.

Breakfast is ok and the free wifi actually works. The lobby bar is small but personally decorated. Hotel has good location and I've tried the dinner also once which was also good quality.

Recommended to all who will end up to this part of Russia..

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trave4life
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
moscow
Level 6 Contributor
106 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 108 helpful votes
Reviewed May 11, 2012

We came to Penza for May Day vacation. Penza is an old russian town which managed to preserve its spirit. Very nice place to visit - the town is very clean and pleasant and has a lot to see.
It is usually a problem where to stay in such towns because the hotels are not great as a rule, but when we came into this hotel we immediately understood that it stands to good euroupean standard.
The hotel has been just reconstructed, it is clean, has got style and is clearly much higher than the 3 stars it has. The lobby is not very big but very beautiful. We had a big room which even with extra bed (there were 3 of us) was still spacy. Beds are comfortable, bed-clothing is nice. They provide bath-robes and slippers, and shower gel, shampoo, etc - all one may need. Our room was looking onto the street-a bit noisy so we kept the window closed and used air conditioner.
We especially liked the restoraunt where we had breakfast -"Davidoff", it is very beautifully decorated, but breakfast was typical for only a 3 star hotel. They had fruit coctail, but no fresh fruit, yogurt was cheap and only with fruit, natural was not available. No milk on the tables, when we asked for hot whipped milk-they brought it in a glass. No coffee machine, coffee was self-served from the pot.
No boiled or fried eggs. Fresh juice was at extra charge. But the curd was very tasty! But for the breakfast food we could give the hotel 4-5 stars. The hotel is rather expensive - we paid about 150 euro per night and it was week-end special rate! Extra bed is about 50 euro - too much!
But though we believe the hotel is overpriced, we liked our stay and next time we shall stay there again because it is a nice place to stay. The hotel is near the Sura river and in the evening we had dinner in a restaraunt on the embankment, a short walk from the hotel, behind the corner on the left. We saw many locals in it which is usually a good sign. And the lamb shashlik made on the fire in the yard was superb! And reasonably priced too!

Room Tip: ask for non-smoking floor, top floor
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  • Stayed May 2012, traveled with family
    • Value
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    • Cleanliness
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Helpful?
3 Thank irina_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
Level 4 Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed February 21, 2011

I stayed there several times. Before that I stayed at other hotels of Penza that were not so good, clean and with no-smoking rooms. It is the best hotel in the region. Price is high but all regions of Russia is characterized so high prices for hotel stay.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank KatiaKatia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heliopark Residence

Property: Heliopark Residence
Address: Maksima Gorkogo St., 22, Penza 440000, Russia
Location: Russia > Volga District > Penza Oblast > Penza
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 8 Hotels in Penza
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Heliopark Residence 3.5*
Number of rooms: 93
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