Probably the only positive thing about this pub is the location - which is not down to the current owners
Having been here on numerous occasions over the years, and finding the previous owners very welcoming and friendly we went here over bank holiday weekend only to be sorely disappointed.
The outside is full of wooden benches that have seen far better days, mismatched and damaged plastic chairs and then rubbish - looking very dilapidated and messy. Unfortunately this theme carries on inside. The first impression on entering is dark, dank and dirty, the room to the left is full of "stuff" despite obviously trying to be a restaurant with tables set up for eating - just looks more like a store room.
There was a woman behind the bar with a long dark ponytail who I assumed to be the owner/manager (though I may well be wrong about this) who was obviously very put out at having to see to customers as she made no effort to make people feel welcome - in fact made it seem as if she was doing you a favour by serving you!
We asked if we could have food outside - explained where we were sitting and was told that would be fine and paid up front for the drinks (in dirty glasses) and two rolls - the only reason we ended up staying was that we had paid first! After 50 mins the same woman with dark hair came out shouting like a fish wife what food she was bringing out, so I waved to say it was ours at which point she screamed across the whole garden "come & get them then" and proceeded to dump the plates on the nearest table (where other customers were sitting) turned around and walked away.
I wish I could say the food was worth it but to be honest we left most of it anyway as it was pretty poor.
I really am disappointed as when we used to come here years ago it was a lovely place in a fab setting but it is now dirty and not looked after and being run by people who desperately need customer service training. This type of location deserves staff that will look after it and make the most of the setting not use it as a dumping ground.
We will certainly not be going back - especially when the Horseshoe Inn is two minutes up the road and is also in a beautiful setting but has the added bonus of being clean and welcoming with friendly, helpful staff and very tasty food.
Don't waste your time.............
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