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“we did return.......”

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Premier Inn Pontypool Hotel
Ranked #2 of 2 Hotels in Pontypool
Certificate of Excellence
Southend-on-Sea, United Kingdom
Level Contributor
31 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“we did return.......”
4 of 5 bubbles Reviewed November 28, 2011

25 to 27th november 2011.
the staff at this premier inn are so welcoming and warm.
the staff here go out of there way to help you what ever you are after, be it directions, places to eat, places to go to take children.........
amanda who was on duty both days in the kitchen, looked after or requirements...bacon crispy.....have stayed at other premier inns but its never the same as what is dished up in that wonderful kitchen...and ive tried.
but praise goes to all, cleaners and night staff are always smiling and all ways pleased to help you.......as ever we will return...but in the new year.

Room Tip: no all rooms are as good as the first.........it's all down to your own requirements. only i...
See more room tips
  • Stayed November 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nalasetag
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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384 reviews from our community

Traveler rating
    268
    83
    18
    10
    5
See reviews for
130
123
21
59
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • German first
  • Any
English first
Coventry, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 7, 2011

What a fabulous hotel. Nothing is to much for anyone. My first night there was a problem, and thanks to Gina it was settled and sorted immediately. Also really helpful with eating out or answering any questions. Breakfast is lovely. Highly recommend

  • Stayed November 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chubb67
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInn08, Manager at Premier Inn Pontypool Hotel, responded to this review, November 13, 2011
Thank you for your kind comments regarding your recent visit to Pontypool Premier Inn. I have personally thanked Gina for her great service and passed on your great comments to our breakfast team. We hope to welcome you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tamworth
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed October 30, 2011

We stayed here for one night while we visited friends and what a great hotel rooms for 3 we spacious bathroom and shower were fantastic bed really comfortable the breakfast was plentiful in the morning however the staff are a credit to the company nothing was too much trouble we had noisy neighbours that woke us up at 3 in the morning ( thank you you inconsiderate people if your reading this ) we told the guy on night shift and then left him to sort it out which he did top hotel and we will return when we visit again thank

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lovethesunTamworth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInn08, Manager at Premier Inn Pontypool Hotel, responded to this review, November 13, 2011
Thank you for your kind comments regarding your recent stay at Premier Inn Pontypool. I am sorry about the disturbance but very pleased in the way our team responded. I always ensure all comments are fed back to the team and they were truly delighted to read yours. We look forward to welcoming you back to Pontypool in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Agnes, United Kingdom
Level Contributor
73 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed October 25, 2011

Easy to find and a really friendly and helpful welcome - beat many a 5 star hotel.

Breakfast had a good selection and value for money is excellent.

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aggiehols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PremierInn08, Manager at Premier Inn Pontypool Hotel, responded to this review, November 13, 2011
Thank you for your kind comments regarding your recent stay at Premier Inn Pontypool. I always ensure all feedback is given to the team and they were thrilled by yours. We look forward to welcoming you back to Pontypool in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lewes, United Kingdom
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed October 14, 2011

Superb and genuinely friendly welcome, spotlessly clean and wonderfully quiet at night. Just a pity that there are no baths (because it is a former Holiday Inn Express)

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brymac9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
2 reviews
5 of 5 bubbles Reviewed October 9, 2011

We stayed for two nights with my son, daughter, their partners and children. The staff were friendly, efficient and very helpful, in particular the receptionist amongst other things was kind enough to ensure our rooms were opposite/adjacent to each other which was much appreciated. From the outside the hotel looks smart and once inside it doesn't disappoint, our room was very clean and comfortable.

Although we didn't have breakfast at the hotel my daughter and family did and were very impressed.

We would certainly recommend a stay at this hotel and if we get the opportunity would love to stay there again.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JAS1906
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 9, 2011

Highly recommended made to feel very welcome. Staying with our children the manager was very helpful ensuring we had adjacent rooms with other family and nothing was too much trouble. Harvester next door also does a decent breakfast!

  • Stayed October 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank screamingman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn Pontypool Hotel

Property: Premier Inn Pontypool Hotel
Address: Tyr'felin | Lower Mill Field, Pontypool NP4 0RH, Wales
Location: United Kingdom > Wales > South Wales > Torfaen > Pontypool
Amenities:
Free Parking Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Pontypool
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Pontypool Hotel 3*
Number of rooms: 49
Reservation Options:
TripAdvisor is proud to partner with Premier Inn so you can book your Premier Inn Pontypool Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Pontypool Hotel Pontypool
Holiday Inn Newport
Premier Inn Newport
Premier Inn Pontypool Hotel Wales

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