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“first visit - loved the Food!!”
Review of The Moonraker

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The Moonraker
Ranked #1 of 4 Hotels in Trowbridge
Certificate of Excellence
Exeter, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“first visit - loved the Food!!”
Reviewed February 4, 2014

The place has the lovely feel of a new adventure just beginning - all very exciting. Our 5 course taster menu was superb, really excellent cooking & we would love to come & feast again. The restaurant manager was lovely - very welcoming & knowledgeable and made time to talk to us about future plans and recipes. Reception was just as it should be too, very welcoming & friendly.
Our breakfast was also very good - no complaints here except having to choose either the full English or the lovely smoked salmon. I'm guessing the bread was homemade, it was very tasty toasted. Our waitress was smiley & helpful. Well done Team, keep up the good work, we loved our stay - thank you.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Sally H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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952 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (210)
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English first
Oxford, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
Reviewed February 4, 2014

We stayed at the Old manor Hotel through a travel zoo offer. This was fab one if the best i think we have been on. The 5 course taster menu was second to none, it was lovely and the relaxed atmosphere in the hotel was excellant. All staff were helpful and could not do enough for you. I will definently be returning. we also had a upgrade, and had a room in the courtyard which was very clean and comfortable.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank 73lainey1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milton Keynes, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 1, 2014 via mobile

We stayed at the old manor hotel as part of a travel zoo offer. Upon checking in we were greeted to a warming log fire and shown to our room. The building has lots of character and is in a quaint location with plenty of parking.

We were in room 1, the Dovecotte suite, with a beautiful four poster bed and free standing bath. We paid an extra £25 each to upgrade. The bed was very comfortable and bathroom a large size.

Dinner was an interesting experience. There was only a few other tables so plenty of attention from the hardworking waiting staff. The food wasnt our normal choice (we had rabbit soup, quail egg, salmon, black pudding and goats cheese), but we went in with an open mind and enjoyed all the food. My boyfriend has a large appetite and still felt hungry afterwards but I felt very content.

Breakfast was fine, selection of cereals, toast from delicious home made bread, and cooked breakfast. Again small portions but I'm sure we could of asked for more if we wanted.

Overall a very enjoyable stay, and a memorable time.

Stayed January 2014, traveled as a couple
Helpful?
Thank Lauren T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Northamptonshire, United Kingdom
Level Contributor
140 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed January 29, 2014

Stayed at this lovely hotel for a second time. We stayed in Room 10 this time and it was spotlessly clean but has lost its character. The walls are cream and very stark (where have the lovely old pictures gone??) The addition of a lovely quality carpet was appreciated as was the lovely greeting by your receptionist. The beds are still so comfortable.
Now we come to the breakfast!!! Still reeling from the fact you had run out of 6X and had to go into town for hubby to sample his favourite tipple!!! We went for breakfast and what a let down.
I had written in a magazine that Matt was now smoking salmon and was about to smoke his own bacon but no it hadn't started yet!! Then the toast - now make your own and cheap white cotton wool bread - NOT GOOD. Then onto the home made marmalade - well if you call runny syrup with orange peel marmalade then this is for you. We eventually chose the cooked breakfast when it arrived it had no black pudding, did we get told the chef had run out? No it was sneaked in without a word and when we asked where it was we were told sorry we have none. Not what I was expecting from a top notch chef. Needless to say we wont be returning as we feel the hotel is now over priced for the facilities it offers. It is a shame as we loved our stay last time and praised it on Tripadvisor.

Room Tip: Rooms 9 and 10 are very comfortable
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  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Vanetta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OwnerOldManor, Owner at The Moonraker, responded to this review, February 4, 2014
Thank you for taking the time to give u your feedback!
Sorry about the lack of paintings in the room, we have only just re-painted them and have been waiting for a non-rainy day to fit them all…..your review has given us resolve and as I sit here with the rain and wind hitting the window my wife and I are about to get them all back in the outside rooms!
Breakfast is a strange one as we have recently spent some real time upgrading the offer. We now get fresh bread delivered every day (unsliced bloomer). The cooked breakfast is made from scratch and again recently remodeled to include bubble and squeak, sausage from a local farmer, grilled tomato, bacon, beans and black pudding. It sounds like we might have run out of black pudding….i am sorry if we did.
Regarding price, since taking over the Old Manor we have actually reduced the prices we offer. Please check the special offers page on our website; you will see offers on there at amazing prices like £120 for overnight and dinner for two, that’s £60 per person!!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kingsbridge, United Kingdom
Level Contributor
253 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed January 26, 2014

We went to this hotel through Travelzoo. The hotel has a new chef who has only been in position 3 months. His wife is Front of House and is full of enthusiasm and make you feel very welcome.
Our room was 'old worldy'.
We found the dinner excellent. We are very particular about our bread as we cook our own. However, the bread at breakfast was delicious - too good to toast!

Room Tip: We were actually in the hotel but they have 'bungalows' as well,.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christine T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Arundel, United Kingdom
Level Contributor
32 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed January 24, 2014

We were extremely fortunate to find this hotel for a special value one night break including dinner from the taster menu. We could not fault the value for money this represented.
The new owners have only been in the property since July 2013 and they obviously have plenty of ideas and plans to continue the improvement and refurbishment. The staff are welcoming, enthusiastic about the hotel and are touchingly proud of its growing reputation.
We were welcomed and shown around the property and we stayed in the superior rooms which are spacious and comfortably warm with a very large bed. They are in a separate annexe to the hotel. There is a lot of potential in the rooms and I know they are looking for top rankings so I will say that the tea/coffee could be laid out prettily on a tray and a really good quality bed spread would lift the décor to a higher level quite easily.
The evening meal is in a large dining hall and there is a cute little bar to one side. The lighting in the dining hall was cosy, but we could have done with the woodburner and the open fire being lit. Not only would it have warmed the room a little more, it would also have given that added touch to the atmosphere, we did attempt to light the fire, but there was insufficient kindling and the logs were a bit damp (probably understandable!) but it would have been nice.
The meal was a taster menu of 5 courses. When the first one arrived we wondered if we were going to leave hungry, but actually the 5 courses were a good size and we enjoyed them all.
The pea hummus was very tasty, the beetroot and creamed goats cheese was delicious, the home smoked salmon was a delicate little course but very good. The main course of pork belly, black pudding and bubble and squeak cakes with a white wine and snail veloute was very good, I did not notice "snails" as such but it all tasted excellent. Then came a small slice of treacle tart and cream - a good end to the meal. Wine was on average about £21 a bottle. We then had digestifs in the bar. The chef used some delicious roasted nuts with a couple of the courses and I would suggest they mention this when introducing the meal at the beginning to make sure no one is allergic to nuts (that may sound a bit picky, but one could tuck in and then have a bit of a shock!)
Breakfast was laid out in the main dining room. Very good menu to choose from. Good muesli and fruit compote, home baked bread, jars of jam/marmalade. Cooked breakfast had high quality bacon and meaty sausages.
All in all a very good stay in a comfortable hotel that is convenient to Bradford on Avon and Bath, which I am sure will get better and better as the new owners put their plans in place - I wish them success and I would certainly stay there again.

  • Stayed January 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Wheeler2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stevenage, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 22, 2014

We arrived Friday afternoon, and first impressions always last and glad to say it was a "wow", quirky oak beams greet you in reception room, the hotel is mentioned in the doomsday book so we was informed by the delightful receptionist. We were shown to our room and again wasn't disappointed, it was medium size, huge bed and adequate space, great view across the fields. Breakfast was delightful and plenty and staff went out of their way to please. Will deffo be goin back again, highly recommend this hotel.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank mick c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Moonraker

Property: The Moonraker
Address: 1 Trowle | Trowle Common, Trowbridge BA14 9BL, England (Formerly Old Manor Hotel)
Location: United Kingdom > England > Wiltshire > Trowbridge
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Trowbridge
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Moonraker 3*
Number of rooms: 21
Official Description (provided by the hotel):
The Moonraker hotel, a grade 2 listed 21 bedrooms Manor house situated on the outskirts of Bradford on Avon/ Trowbridge and a 15 minute drive from the Bath Spa. Mentioned in the Domesday book as being part of the Abbess of Glastonbury's estate, the Manor house was originally build in Queen Ann Style before being upgraded in the 17th century to Bath stone. Purchased by Tudor & Lucy Hopkins in July 2013 the hotel has undergone a full refurbishment including transforming the restaurant into a relaxed informal dining space. Head Chef Matthew Briddon (River cafe, Paul Heathcotes) joined the team in September 2013 and has created menus around the hotels kitchen garden and onsite smokery. Nine bee hives provide the hotel honey and rare breed pigs live on the grounds. Kathy Lette (writer and author) stayed at The Old Manor and wrote an article for the Express where she said: 'The bedrooms, with their four poster beds and wide wooden roof beams, are so Jane Austen-esque I kept expecting Mr Darcy to get down on bended knee' The Moonraker oozes old world charm and is a relaxed cotsworld escape with some of the UK's top attractions on its doorstep. ... more   less 
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Also Known As:
Hotel Old Manor
The Moonraker Trowbridge, England

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