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“Old Manor Hotel”
Review of The Moonraker

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The Moonraker
Ranked #1 of 4 Hotels in Trowbridge
Certificate of Excellence
Reviewed June 24, 2013

Stayed at this hotel on Saturday evening (22nd June) as we were at a friends wedding who also stayed at the hotel. The Hotel its self is full of period features so those used to modern hotels may be in for a shock.

Our room was very clean and the bed very comfortable if a bit small.
The decors old fashioned but it fits in with the rooms.
We had a issue with being given the wrong room, another guest of the wedding collected our key the key was for room 9. We arrived at the hotel at 11.30pm and went to room 9. Opened the door with the key ( a Yale Key) to find someone already in the room (poor guy) he got up and come to the door which we just opened. We made an exit after explaining to him and it turned out that the staff gave us the wrong key! Reception was closed but luckily they have staff who stay. The late night staff member heard us from her room and she came out just as we were about to head home!
She was very polite and very helpful and could not say sorry enough.

We eventually got to our room and settled in.

The rooms have tea and coffee making facilities, bath and shower (water pressure is very low).

Breakfast was very nice as well.

  • Stayed: June 2013, traveled with friends
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1  Thank cappy32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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545 - 551 of 984 reviews

Reviewed June 21, 2013

A very old manor, full of old furniture pieces and unusual bedrooms. We had the Dovecote suite with five very creaky stairs up to a lovely four-poster bed. Not much room to move about in, though putting the TV on the wall facing the bed was a winner. Very friendly staff, great breakfasts and a comfortable lounge. The dining room doesn't have a lot of character, mainly because of the tables, which are quite old but not particularly attractive. The photos, paintings and historic objets d'art don't quite compensate. Our dinner was disappointing, but we may have been unlucky in our choices, looking at the other reviews. Bradford-on-Avon is a lovely little town well worth a visit, and we used the hotel as a base to visit Longleat.

Room Tip: If you need to visit the bathroom during the night on a regular basis, choose one of the converted o...
  • Stayed: June 2013, traveled as a couple
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Thank Colin B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

Have just arrived back home from this lovely friendly, authentic hotel with loads of character.Will definitely return sooner rather than later..The hotel itself was so warming and relaxing and immaculately clean,all the staff were so friendly and nothing was to much trouble,the food was of excellent quality and plenty of it!!.The location is good too with Trowbridge and Bradford upon Avon only a short distance away..I put this hotel first on my list by far in this area...Cant wait to return...

  • Stayed: June 2013, traveled with friends
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Thank stephen b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 19, 2013

We celebrated our anniversary at the Old Manor and couldn't have wished for a better place. I recommend the Dovecote Suite with a four poster bed - it certainly had the wow factor. Lovely eclectic place with quirky antiques and collectables all around and stunning gardens. Fantastic food and friendly staff too. Can't recommend it enough.

Room Tip: Dovecote suite for the wow factor.
  • Stayed: June 2013, traveled as a couple
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Thank jf68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

Have just arrived back from a 2 night stay at this quirky hotel with a wonderful old cottage garden, picture postcard pretty, great location if you have a car, local bus into bath very expensive althought the views are wonderful. We were upgraded to a luxury suite which was lovely, all the rooms are different with lots of antiques and quirky ornaments, breakfast was very good, Ryan on reception was brilliant, very attentive, friendly and even managed to find my friend an elastic band when the button popped on her trousers!! ( after breakfast!!!) The beds are wonderful and we all slept like babies. Will look forward to a return visit very soon....

Room Tip: Rooms 47 and 48 are suites and beautiful.
  • Stayed: June 2013, traveled with friends
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Thank Sorrento56_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2013

I booked two nights at this place for our first wedding anniversary after getting an offer on Amazon Local. After reading the reviews on here we hoped it stood up to our expectations. We spent the day in Bath then got the train back to our car at Trowbridge Station, which was 5 minutes from the hotel. When we arrived the gentleman on reception saw that my partner was interested in the history of the building (it dates back 400+ years) and so offered a different room to that book in the older part of the building; due to the close proximity of our original room to the meadow, and the bar, we opted to stay put. We went to dinner at 7:00, which is cooked fresh to order due to the small number of guests that the hotel caters for. Both meals were very nice, served ping hot and by a very friendly lady (who was definatly more than just a waitress, no offence to any waitress readers!). We were too full from our mains for deserts, so we were offered seating in the lounge area, where there were board games and news papers etc, and then was brought desert later. We fell into our four poster bed thoroughly spoilt and full. The next day, as part of the offer, we both had a Swedish massage. They employ a lady from outside the hotel who comes to your room with a portable table and selection of oils and provides a wonderfully relaxing message while you lay with the meadow outside the window and sunshine flowing in (if you as lucky as we were with the weather). Breakfast was also just as lovely and again cooked to order. I could moan about one or two small things, but I'm not going to, nothing spoilt our stay and anything that wasn't right was so minor in our minds it wasn't worth noting. The hotel and meals are expensive, but I can promise you that if you just want a nice relaxing break, this is the place to go.

Stayed: June 2013, traveled as a couple
Thank Chicker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 6, 2013

If you're looking for the consistency of a Premier Inn keep clear of the Old Manor Hotel.
We came across it in an emergency and in the depths of winter. We've returned several times and will continue to go regularly, sure of it's greatest strength - a warm welcome. (We've noticed a high proportion of returning guests and that speaks for itself.) Although some of the rooms, in converted outbuildings, require a very short walk outside to the dining room, everywhere is warm. The staff are all genuinely interested in the welfare of guests and go to a lot of trouble. We think the food is excellent and the house wines above average. There are no pretensions, there is a wealth of interesting and genuine artefacts and accessories. The gardens are established and spontaneous. There is no hint of blandness, there is an abundance of character and goodwill. A relaxed and relaxing place to stay - and all the beds we've slept in are soooooo comfortable!

  • Stayed: June 2013, traveled on business
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Thank Josie4491
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Moonraker

Address: 1 Trowle | Trowle Common, Trowbridge BA14 9BL, England (Formerly Old Manor Hotel)
Phone Number:
Location: United Kingdom > England > Wiltshire > Trowbridge
Amenities:
Bar / Lounge Business Center with Internet Access Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Trowbridge
Price Range: $93 - $183 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Moonraker 3*
Number of rooms: 21
Official Description (provided by the hotel):
The Moonraker hotel, a grade 2 listed 21 bedrooms Manor house situated on the outskirts of Bradford on Avon/ Trowbridge and a 15 minute drive from the Bath Spa. Mentioned in the Domesday book as being part of the Abbess of Glastonbury's estate, the Manor house was originally build in Queen Ann Style before being upgraded in the 17th century to Bath stone. Purchased by Tudor & Lucy Hopkins in July 2013 the hotel has undergone a full refurbishment including transforming the restaurant into a relaxed informal dining space. Head Chef Matthew Briddon (River cafe, Paul Heathcotes) joined the team in September 2013 and has created menus around the hotels kitchen garden and onsite smokery. Nine bee hives provide the hotel honey and rare breed pigs live on the grounds. Kathy Lette (writer and author) stayed at The Old Manor and wrote an article for the Express where she said: 'The bedrooms, with their four poster beds and wide wooden roof beams, are so Jane Austen-esque I kept expecting Mr Darcy to get down on bended knee' The Moonraker oozes old world charm and is a relaxed cotsworld escape with some of the UK's top attractions on its doorstep. ... more   less 
Also Known As:
Hotel Old Manor
The Moonraker Trowbridge, England

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