First off, this is a very biased review coming from the experience I had while trying to book a room for my Ukrainian guests. From the start the reservations team was reluctant to take the booking, making excuses regarding the number of nights. My clients immediately altered their length of stay as they really wanted to stay at this resort. As per my correspondence on email with the resort, the minimum length of stay was 07 nights Quote: "We can give you 20% TAC ,more tan 7days Ayurveda bookings. " After this they mentioned that minimum length of stay is for 14 nights. My clients again altered their stay. Getting in touch with the resort for the third time, they refused the booking point blank for Ukrainian guests. Very shocking indeed. A certain Mr. Gopal, (the owner as he claimed) retorted with his experience in the hotel industry and other childish comments which were completely and utterly stupid.
This conversation last transpired this morning, and was the final nail in the coffin. Shall be booking my guests at their next door neighbors Nattika Beach Resort, professional and courteous in every way.
To sum it up - Pathetic Professionals
- Also Known As:
- Kadappuram Beach Resort Kerala/Thrissur, India