Shegar, Tibet is remote. I don't know what previous experiences other travelers have had but when traveling in remote parts of the world one can not expect city/urban services. We had made the decision early in our trip planning that we preferred not sleeping at EBC due to the high altitude. We were quite pleased to have this hotel option in Shegar which is situated on the Friendship highway mid-way between EBC and Shigatse. Our room was clean and we had a western toilet. The location was excellent because on the early morning drive from Shegar to EBC we had a gorgeous sunrise over the 'foothills' to the Himalayas. The wi-fi was amazing-the best I had anywhere in Tibet.

We stayed here for 2 nights as part of our tour to Everest Base Camp. We had been warned by the tour company that this hotel was in a very remote location and may suffer accordingly. It certainly was not up to scratch for a city establishment, but for a hotel near the top of the world it does well. The biggest word of warning we can offer is that the hotel is NOT HEATED, so be prepared. We slept in thermals and were lovely and warm. An extra doona (duvet) and electric blanket were provided by the hotel. The meals were tasty and filling. Cleanliness, never a major feature of most Chinese hotels, was no where near as bad as we had been expecting after reading a lot of other reviews. Hot water was supplied when needed (night and morning). Bottled water was supplied also. The town of New Tingri has a variety of shops to purchase most goods. Staff were friendly and we did get western style breakfasts.

Having recently spent two nights at this property enroute to/from EBC, my overall experience was mixed. I didn't find the property overall to be nearly as bad as some of these reviews suggest, however the pipes freeze in the winter so when we arrived we were told there was no water (hot or cold) and the heating system, while functional, struggles to keep up with the frigid night time temperatures in this region during the winter. The staff did their best to remedy both situations as much as they could -- they provided buckets of water in the bathroom to use for flushing the toilets and delivered a hot thermos of boiled water every evening. The beds are equipped with electric blankets that went a long way in heating the beds but ultimately if I had to describe our stay in in a single word, it would be COLD. On the more positive side, the food, while not the very best we've ever eaten, was warm and tasty and the small tea room where they served us was always warm due to a large wood-burning stove in the center. If you are passing through Shelkar, this place is not bad, but be prepared for the cold. We have been using our sleeping bags nightly.