Warning lights started flashing at the time I started the booking process for our stay at SunnySide guest farm. Five days went past after completing the online booking form and no response was received from the establishment. I then phoned and spoke to the owner and confirmed the booking telephonically. The owner promised to send me a confirmation of the booking by way of a pro-forma invoice the following day. After 3-4 days had passed with no confirmation received, I faxed a request to SunnySide Guest Farm again requesting confirmation of the booking. Once again no confirmation was received. Three days before our departure I again called SunnySide Guest Farm and re-confirmed the booking telephonically with the owner.
Our room was clean but poorly furnished. The two beds were similar to what I had to endure during my time in the army while doing my National Service. The ‘memory foam’ mattresses in particular seemed to have developed Alzheimer’s some years previously and were terrible to sleep on. The bathroom was clean but both the bath and toilet were badly stained probably from age and not appealing in the least.
Meals and teas are announced with clockwork regularity by way of a bell rung from the dining ‘hall’. Not dissimilar to how it works at many boarding schools. Our first meal at SunnySide was breakfast. My daughter and I arrived at the dining room and were ushered to our table in what can only be described as the entrance hall to the guest farm as the main dining room was full. The service was simply shocking and the dining staff in particular seemed to have the personalities of a meat cleaver. Not once did they smile and the initial delivery of the ‘first course’ was completely unappetizing. My daughter and I walked out and had all our meals over the next four days in Clarens, 13Km from SunnySide Guest Farm.
On the positive side, the guest farm is located in absolutely beautiful surroundings and the pool is simply fantastic – the only reason I give this venue a rating of two.