Booking: relatively painless; however, i was definitely a bit skeptic booking from overseas especially because they required 50% downpayment/reservation fee and all we get was an email confirmation from dolly/jun versus an official receipt; communication was petty seamless as well, and dolly/jun seemed very accommodating as we were negotiating the price/accommodation
Arrival at the airport: our van was waiting for us upon our arrival; although we had to wait for a few more passengers, we had no complaints as this was expected of shuttle services
Hotel check-in: the hosts made us wait in the "lobby" area with a glass of orange juice until our rooms were ready
Room: super small/tight, but that would have been okay if everything else was great, but NO. Walls had stains, covers and blankets ha stains, towels had stains in addition to being wet/moist, and they're supposed to be "new" and "clean" :( the bathroom was a bit tight, which would have been okay, too, if the shower and water heater worked and if the busted light was replaced. But, no :(
Excursions: we managed to book two day-trips--1) kayangan lake, banol beach, twin lagoon, twin peaks, and siyete pecados and 2) malcapuya beach, banana islands and bulog dos
Absolutely appreciated our bankeros! They were so nice to us. Kuya Gilbert and the other Kuya were very patient with our questions and did very well as tour guides. We had them for both days, and I think we would have been just as fine with them two without the additional tour guide they added to our trip. He talked too much, in my opinion. Day one was pretty good, but we had to skip twin lagoon because of the weather. Day two was also good if not for the choppy waves. I was surprised jun/dolly allowed us to set sail given the weather conditions, but we trusted them enough to go with it. All I knew was that our bangkeros would keep us safe.
What frustrated me the most was not getting a refund for the bulog dos entrance, which we skipped due to weather conditions. Everybody knows that entrance fees were only collected if we set foot on the island, so you can only guess where our 200php went. It's really not about the price, but it's all about treating your clients right and fairly.
Massage: on our last night, we wanted to relax and unwind, so upon their recommendation, we opted for the in-house massage service. Bad idea! Our masseuse never came. We would have been better off going next door!
Location of the pension house was good overall--close to mount tapyas, to the market and to the bangkas; the food was okay except on the first day when I couldn't recognize what we were served; their "supervisor" was mostly the one who kept us feel welcomed throughout our stay. Dolly/jun were only good to us while we were making our reservations via email. As soon as we got there, they could not have cared less. They would not even face us as we expressed our concerns about the room, the bathroom, the excursion, the massage, etc.
If you have a choice, shop around before booking with Ralph's pension house and go where you'll get your money's worth.
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- Also Known As:
- Ralph`s Pension House Coron Hotel Coron
- Zuric Pension House Coron, Palawan Island