We loved our beach villa with virtually our own beach steps away. It's also very private and with plenty of shade. Important when temperatures range from 28 to 34 degrees every day.
Get to know the staff and your friendship will be reciprocated many times over.
Enjoy a Corona beer from an ice-bucket sitting on one of the most beautiful islands in the world!
Dear Guest,
Nothing makes us happier than hearing you consider our friendly colleagues friends. Here at the One&Only Reethi Rah, we strive to provide exceptional guest service and to ensure that our guests feel at home. A private beach, plenty of shade, and a bucket of Corona’s certainly sounds like paradise to us. When you find yourself missing our island oasis and your friends at One&Only Reethi Rah, we hope you will return for another tropical getaway.
With my warmest regards,
Jan B. Tibaldi
General Manager
The resort locates on a nice Island and it is the best there where the service,the cleanliness,the staff and the management all are amazing and sure we will visit this place again. All the things there makes you feel that you are in your home and really thank you and mich appreciated for that.
Dear Guest,
We are truly honored to learn that you consider us the best when it comes to our cleanliness, colleagues, and management. It is even more exciting to hear that you would visit us again in the future. We strive to provide a home away from home for our guests, and it is wonderful to know we were able to be just that during your stay. On behalf of all of us at the One&Only Reethi Rah, it was our pleasure serving you and look forward to welcoming you back to our island paradise in the near future.
With my warmest regards,
Jan B. Tibaldi
General Manager
I checked out yesterday and had a good time and everything looks exactly like the pictures except for the service which is really important for the amount paid.
The island was huge and had a variety of options like activities, food and etc...
I will list all the points I went through that made it horrible to me.
1. Housekeeping: they missed the turn down service although I called and fixed a timing.
2.Housekeeping: I paid 800 dollars for late checkout and spent the day y the each and was really surprised that the villa was ignored and was messy from the day before.
3. They had an Italian night so we ordered pasta which is the easiest to cook and it was the WORST PASTA EVER. I have never eaten a pasta that tasted like that although the presentation you the buffet was incredible.
4.Beach club: a waiter called Ali was really rude and made me feel like I was punished and didn't propose alternative options just because I was 8 minutes late without notice. I always ordered expensive wine and felt I had to stay and finish my bottle starving, I asked for them to call the management which never happened and from that request the whole resorts menu was proposed!
5. We looked 2 villas, the water villas door wasn't working so we asked them to fix the problem and waited for minimum half an hour in the heat. the GM was aware of the situation when we bumped into him at therein pool and nothing happened. an employee called Hussain sent someone to fix and the employee told him verbally it doesn't work and he insisted to convince us that there is nothing wrong and it works while we were waiting outside. They sent the team at 9-10 PM while we were asleep and asked therm nicely to leave.
6.After all those complaints nothing was done, they didn't care except for a nice gentleman at the reception called Karam apologized and understood what we went through.
overall, our experience was horrible and we need a vacation from this vacation.
Its a beautiful resort but needs better and stronger management I think.
PS: If you ask any staff to call the management they will NOT and they don't care.
Not one&only standard at all.
I highly recommend the FOUR SEASONS Landaa Giraavaru, you will bbe shocked with the level of service. always extra miles not just mile!
service is everything in such trips, I don't care how beautiful the resort is!
Dear Guest,
Thank you for taking the time to share your feedback and for making One&Only Reethi Rah your destination of choice on your recent trip to the Maldives. I was indeed disappointed to read your comments that your stay was marred by a number of uncharacteristic shortcomings.
As a first step, we have used your feedback to correct and enhance our training efforts to ensure that these issues do not happen again within our wider team circle.
Although our menus do vary depending on the time of the day, the kitchen will always try to be flexible. I must apologize if your request at the Beach Club was not immediately handled as vigilantly as both you and I would have expected. Our Executive Chef, David Pooley, has asked me to pass on his personal apologies if the pasta dish was not to your preference and he will of course verify that the quality is on brand.
When you brought the matter of the faulty door lock to the attention of the Resort Manager, a maintenance team was immediately sent to the villa to investigate. Although our records appear to indicate that the lock was in working order, I apologize if the timing of our investigation was in any way inconvenient. As for the servicing of your villa, I am afraid there might have been a misunderstanding. You had previously asked that Housekeeping awaits your call before sending an attendant and no call was received on the day of your departure.
We still hope that you took away some fond memories of your time at the One&Only Reethi Rah and we would be delighted to welcome you back you in the future.
With my warmest regards,
Jan B. Tibaldi
General Manager
I don’t recommend the one and only. I did stay there with my family for 6 nights and it didn’t seem like an authentic and charming place to stay. We felt nickeled and dimed for everything and the up-charge was actually simply irrational. I do have to say that the rooms are spacious with gorgeous furniture and setting. The staff is professional and well trained. The restaurants have a lot of food options. The beaches are magical. But the up charge part gets annoying “ sunbum sunscreen” is for $56 :) and if you even want water on the beach you have to pay for it after paying $2000 for your room ;)
We asked to arrange for a whale shark adventure and our butler tells us with a straight face that it’s $17,000 for a seaplane followed by $4000 for a boat ride .. we ended up checking out on our 6th night and going to another hotel and doing the excursion for $55. Yoga on the sandbar is for $500 . Just non sensical price tags that get under your skin. ( or at least mine)
I just didn’t feel the sense of hospitality.
Again, the hotel is clean, luxurious , well equipped and beautiful. I just didn’t feel home being there
Dear Guests,
Thank for taking the time to share your feedback and for making One&Only Reethi Rah your destination of choice on your recent trip to the Maldives.
While we were delighted to hear that you enjoyed the resort facilities, the variety of our restaurants as well as the warm approach of our team, we were naturally saddened to learn that you never fully felt at home. We aim to create unique experiences that only remain memorable for the right reason and I am therefore deeply sorry if you left under the impression that we failed to strike the right balance between value and money. We are grateful for your comments and will ensure they are shared with the relevant teams as part of our ongoing effort to improve.
I sincerely hope that we will regain your confidence by welcoming you back to our island or to another One&Only Resort in the future. Please do not hesitate to contact me if there is any assistance I can provide for your future visit.
With my warmest regards,
Jan B. Tibaldi
General Manager
We celebrated our 10th anniversary at this hotel.. it was a seemless experience from airport arrival to check in to dining to check out
Staff were super friendly & there is nothing you wish for that cannot be possible.
Been to Maldives many times and this resort is my favorite by far
Dear Guest,
We want to take this opportunity to wish you a very happy tenth anniversary! It was an honor to celebrate this special milestone with you both. Thank you for taking a few moments to review your stay. We are delighted to read that our dedicated colleagues made your romantic escape even more special. It would be a pleasure to welcome you back to the Maldives any time—whether it’s for another celebration or a well-deserved getaway.
With my warmest regards,
Jan B. Tibaldi
General Manager
