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“Exceeded expectations on multiple fronts.”
Review of Constance Moofushi

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Constance Moofushi
Ranked #1 of 1 Hotels in Moofushi Island
Certificate of Excellence
Reviewed July 21, 2014

The Constance line of hotels are something else. Moofushi and Halaveli are two islands in the Maldives where Constance Hotels set up an amazing experience. My wife and I were fortunate enough to spend 10 nights on both islands - 7 on Moofushi and 3 on Halaveli - for our unforgettable honeymoon.

Immediately upon arrival we were greeted at Male Int'l Airport by the Constance team, escorted to their private lounge and proceeded to start our honeymoon. Moist towelettes and iced tea were the perfect way to begin unwinding from over 24 hours of travel. (We flew from Boston to Istanbul and then to Male). The Seaplane experience was exciting and easy. Daniela at the front desk was an absolute pleasure to work with - she made us feel at home and explained everything around the island very clearly.

In Moofushi, we stayed in a Water Villa (116) and it was absolutely amazing. Our room was made up every day and night by a very nice gentleman named Chimal. He did an excellent job in making our villa feel like it was truly ours - setting up honeymoon details and always organizing our belongings. Snorkeling off of the Villa was amazing, the house reef gave us an opportunity to get up close and personal with Sea Turtles, Clown Fish (Nemo!), Moray Eels, and sophisticated coral reef formations. Exceptional experience overall.

The Manta bar and restaurant, along with Totel Bar and restaurant is where we spent most of our time. The host, KD (Khalid) always made sure we had the perfect table. Beach side or water side dining (on the deck) was always an option as long as you are patient and grab a drink at the bar while a table opens up. The team of Sommeliers were very helpful and super friendly. Our particular favorite was Rahul - who had a lot in common with us. He always picked out excellent bottles for us to try (over 150 included in the Cristal All-inclusive package) and stuck around to chat with us. Too bad these guys work so much, we would have loved to grab a drink with some of the staff members at bar! The Alizee restaurant was a real treat - 5 star dining set up on the beach, all included in our Cristal package!

Moofushi has more of a social feel to it - the spaces on the island are very well set up for couples and families to enjoy different island experiences. The excursions are top notch, too. We signed up for an excursion package, which included a dolphin discovery ride, sunset dhoni cruise, sunset snorkel, and a discovery scuba dive. We added a swim with whale shark excursion to the bundle too. All were exceptional - Jalle from BlueTribe really did a nice job on the cruises for us, and Pier really made the discovery scuba dive something special.

Make sure you book a massage at USpa - the massage experience was over the top. You have dozens of choices for pampering, all led by a very professional team. As you go through your massage experience, you enjoy beautiful views of the Indian Ocean, and cap it all off with a relaxing experience on their terrace, where they serve you hot tea and fresh fruit. Highly recommended.

Our only recommendation for the team at Moofushi - install some sound systems on your Dhoni boats and play some tunes while people are going out for a Snorkel. Maybe add a small cooler with some beers. Everyone loves some Bob Marley and Beers while boating!

If we were to do it all again, we would definitely return to Constance Moofushi. The staff really goes out of their way to make you feel special at their resort. Constance Halaveli was a whole other experience (in a good way). We will post that review when prompted.

Cheers to the team at Constance!

Tom and Courtney Subatis
Boston, MA

Room Tip: Even numbered water villas are top notch.
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  • Stayed: July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Review collected in partnership with this hotel
2  Thank Tomas S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed July 20, 2014

The resort has the island to itself and provides an excellent welcome when arriving in the seaplane (yes, that is noisy and hot , but the views are amazing - so, be prepared).
Even though the resort is quite large, somehow you are never aware of there being many people - even though the resort was full when we were there. There are always places to be with not many other people around. All the staff are excellent, friendly , helpful and really seem to be trying to bring you the best experience they can. Meals are buffet style and the quality and variety is excellent. There is a smaller bar by the pool if you want a lighter lunch and a beachside restaurant for special occasions. Outstanding wine list for an all inclusive approach. The water villas are spread out each side of the resort and the walk even to the furthest ones is really nice with great views. There are so many fish swimming everywhere and surprisingly large ones. Clear water, white sand, nice breezes. Some rain while we were there but it never got in the way. House reef is excellent but well worth taking a boat out to other snorkelling areas - turtles, coral, fish life is stunning.
All the water villas are in the water almost all the time but the ones at the furthest distant from the resort center are in deeper water. Several places to watch the sunset and sunrise and the senior water villas 76 and upwards have a view of the sunset from their outside sundeck.
Beware though - once you go there you really won't want to leave !

  • Stayed: July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Thank dborch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 18, 2014

We went in your hotel with 3 children, the accomodation was great, the diving service was excelent with the perfect teacher Stella. The food was very nice, the Manta restaurent was the best one for us with a lot of variety but all restaurents were good. The staff was extremely freindly, we will remember this trip all our life. Thank you very much.

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank MrtCr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moofushi C, General Manager at Constance Moofushi, responded to this reviewResponded August 21, 2014

Sunny greetings from Constance Moofushi Maldives!

Thank you very much once again for choosing us as your family holiday destination. We appreciate the time taken to write such a positive review, and are indeed grateful to learn that you have enjoyed your stay with us thoroughly and that our genuine hospitality has successfully made your vacation most memorable.

Your gracious comments about diving service as well as culinary feast will be surely shared with Bluetribe team, especially Stella who you have kindly mentioned personally, and Executive Chef Stephen and his team.

We are truly looking forward to serving you again at our Jewel Island in near future!

With best regards,

Kai Hoffmeister
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2014

The island, the people, the reef, the ocean are simply fantastic. Our stay here is something we will never forget. Robinson Crusoe feeling, without being deserted, you will never get that close in a luxurious place. Moofushi is a absolute top destination.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank lemmensjohan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moofushi C, General Manager at Constance Moofushi, responded to this reviewResponded August 21, 2014

Sunny greetings from Constance Moofushi Maldives!

Thank you very much for choosing Constance Moofushi as your holiday destination.

I appreciate the time taken to write the positive review of your stay with us, and am so happy to know that you have enjoyed the combination of beauty of Maldives, the concept of the resort - Crusoe Chic Barefoot Elegance, unique activities and genuine hospitality.

Looking forward to welcoming you back to our Jewel Island in near future.

With best regards,

Kai Hoffmeister
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 18, 2014

My wife and I have usually had travelling holidays visiting different places getting tired ultimately. This year we wanted relax and calm, some days in one place. We chose Maldives and Constance Moofushi Hotel and we hit the nail. It has been an unforgettable experience. We are very grateful to the personal staff.

  • Stayed: July 2014, traveled as a couple
    • Value
    • Location
    • Service
Review collected in partnership with this hotel
1  Thank Francisco Javie... E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moofushi C, General Manager at Constance Moofushi, responded to this reviewResponded August 20, 2014

Thank you very much for choosing us for your holiday in beautiful Maldives and for the time taken to share the valued feedback with us.

It is always a pleasure for us to know that our guests enjoyed unwinding at our tranquil island and that personalized service provided by our team members successfully made your vacation most memorable one.

We look forward to welcoming you back to our little piece of paradise in the near future.

With best regards,

Kai Hoffmeister
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2014

We booked for an 8 nights stay at Constance Moofushi for the start of November, that trip didn't happen. Our passports were stolen literally hours before our takeoff, the cancellation date had elapsed, our travel insurance didn't cover loss of paperwork prior to travel and we were devastated. (Long story short) After speaking to Constance about it, they agreed to reschedule our stay without penalties to mid-Feb. I vowed to give Constance a 5/5 on Tripadvisor regardless of the experience of my stay, and it was quite close. Where do I begin?

Arrival:

By the time we'd arrived in Male, it was past midnight so we had to stay at another hotel to wait for our seaplane transfer. We had booked for a seaplane for noon but for some reason our seaplane was rescheduled to 8AM without our knowledge, this meant we only had 4 hours to sleep. Speaking to the staff at the Constance lounge, they have no control of the seaplane schedule and there was no time to notify all their guests, fair enough.

At the Constance lounge, they had served mango-strawberry iced tea to all guests, it's great and I am addicted! For the following week at Constance, I drank this pretty much every day. For those of you who are interested, Constance uses the Dilmah brand which you can't buy from supermarkets (at least not in Australia) but you can order it from their website.

When we got to Constance Moofushi by seaplane, we were asked to wait in the reception lounge, all guests were treated to exotic fruit juices. After what seemed like half an hour, we were told our rooms would be ready later this afternoon, each group of guests were taken for an orientation around the island and we were told lunch buffet would start at 2PM. When we eventually got to lunch at 2:30PM but all the food were gone and being removed, the staff said the buffet actually started at 12:30PM and they were now closing the buffet. Other guests on our seaplane weren't too pleased either. I was starving so I ate anything I could scavenge.

Food:

Food is first because it's one of my great passions. Food is served at two main venues, the Manta buffet and the Alizee fine dining restaurant.

Buffet food is free and has daily themes, there are seven themes in total, on one day it could be a Asian food theme, another day it could be a Mexican food theme. On our 2nd day there, the pasta chef was quite rude - bad day perhaps? He was awesome all the other days.

The ambience is great, our favourite area is the Manta deck, an open area above shallow waters, where you can throw food at the marine life below (in moderation). “You guys should put some tables along the beach”, that's what we told them on our second day, they listened and if you're in Constance and they have tables lining the beach, that's us :)

During the busier hours of the buffet, the service was really slow. Some days we had to wait more than half an hour to get a coffee or have our table set (or can just set the table yourself). Sometimes they'd forget and we have to prompt multiple times to get what we need.

Breakfast was amazing, the egg chef, he does a sunny side up perfectly. I haven't been to another 5-star that can make sunny side up so consistently perfect. There are many choices for breakfast, eggs, pancakes, wide range of bakery, mmmm thinking about it makes me drool.

For sparkling water, be sure to ask for San Pellegrino. They won't offer it willingly, but if you know they serve it, they will offer it to you.

To us, the rest of the food was very average, some foods (like the spaghetti bolognese) was terrible and hard to swallow. Granted, we're Australian so we're spoiled with good food at home, but from what we gathered from most other guests, the food is beautiful.

You get an Alizee voucher for every 4 days you stay at Constance, it's an a la carte setting and occasionally offering degustation / set courses for events. The a la carte is pretty decent and much better quality than Manta buffet. One thing we found really disappointing about Alizee is when they have degustation for special events, they will not cater for special dietary requirements. We wanted to have a pesctarian or vegetarian dinner for Valentine’s day, we spoke to the chef but he was adamant and unable to cater for our needs.

Service:

Staff generally had a good attitude and respect towards their guests, they spoke good English and are informed about most topics relevant to your stay. However they do give wrong advice and make mistakes from time to time, which is acceptable normally but when you spend an exorbitant amount per night you'd expect everything to be perfect.

Our TV didn't work correctly on arrival, something they could have checked before our arrival.

Had problems with housekeeping on for the first few days, either it didn't happen, or we had to wait outside our door for 30 minutes.

I overlooked these mishaps but then something broke the straw for us.

We wanted to book Alizee for our 4th day and our last day, we did this through reception and it was all confirmed. We dressed up for the occasion and were really looking forward to it the whole week. Our dreams were crushed when we arrived at the restaurant and they could not find our names on the reservations list and rather than just adding another table, they had to turn us away. When we got back to the villa, my wife was crying and I was pissed. To make matters worse, housekeeping had given us stained sheets for the night.

Reeling from anger I couldn't sleep all night, so instead I spent the whole night drafting a complaint letter and I lodged the complaint first thing in the morning. Sri called us around lunch time apologising for the stuff up, he offered us a special turn down for the evening, complimentary bottle of wine, a spa voucher and he's spoken to Alizee's adamant chef personally and *convinced* him to make an exception and tailor a Valentines dinner to our dietary requirements.
We were sceptical at first but after the massage, awesome Valentine’s dinner and consistently good housekeeping, we forgot all about it.

Room:

Very roomy and appropriate decor, large bed with centre divide which lead to great sleep. Balcony overlooking sunset is just awesome.

The mini bar is complimentary but there's isn't much variety.

The TV had lots of movies and music to go through, but I would really have like it more if the multi-instalment movies had the original parts too. For example, I wanted to watch Despicable Me 2 but they didn't have the 1st movie.

On our all-inclusive package it says "hammock for all deluxe and senior water villas", but there weren't any hammocks in our room. We called reception and they said it was an error - they only have hammocks for their beach villas.

One thing that bothered us was the bath and shower facilities didn't seem to have adequate privacy. The bathroom facilities and public walkway is separated by a privacy screen made with timber stacks, however there is about a 1cm gap between some stacks and if people wanted to they could peek in, especially during the night. My wife tested this, as I was showering, my wife stepped out and could make out certain "bits". As a precaution, I always showered with my back to the walkway.

Activities:

Snorkelling was a daily thing for us, but it got a bit boring later in our stay. The reefs are beautiful on the north side of our senior water villas, a bit cold on the south side and we spotted a few Titan Triggerfish on the other side of the island which we dutifully avoided.

There are equipment to hire (for free) at the main beach, you can hire paddle boats, kayaks, windsurf sails, diving gear, life jackets and snorkelling gear which you can keep until the end of your stay. If you're willing to spend some money, you can also get lessons for each type of equipment.

As part of your all inclusive package, you get one excursion voucher, and unlike food vouchers, this one doesn't change regardless of how many nights you stay.

We picked the Dolphin Excursion and my advice is stay away from it. It was only when we were on the boat, they told us "you'll be lucky to even see one dolphin". The rest of the trip was just about sniffing engine fumes.

There's also a gym, pretty well equipped although no free weights (probably because of safety issues as the gym is not staffed). The gym is always empty.

Wildlife:

Lots of exotic fish, some birds, few lizards, fewer freak of nature insects and one cat.

Departure:

Constance bars guests from consuming complimentary alcohol on departure day, so make sure you drink your belly full the night before! We sipped mocktails under the coconut trees near the diving centre while waiting for our seaplane, my wife wanted to scavange some mango-strawberry satchels from the diving centre but found cockroaches pop out at her as she picked up the bags.

We tipped two of our favourite people at Constance:

1. Yaabe who was our main waiter, he impressed us for our second dinner buffet, he remembered our names, our room number, our favourite drinks (strawberry-mango iced tea) and our favourite table from the night before. He is also knowledgeable, giving us a rundown of names of exotic fruits at Constance and where they’re grown, insightful stuff!

2. John (?) the coconut man, we thought he was under appreciated and he works so hard chopping up coconuts and maintaining the garden. Even though he didn't speak a word of English, he was polite and respectful everytime we ran into him.

Originally I wanted to tip 20USD per person but my wife is an anti-tipper so we met in the middle. She wanted to tip zero, I wanted to tip 20 so I tipped 10USD.

After the seaplane dropped us off, we stayed at the Constance lounge for some food and refreshments. It was a bit better than the buffet at Manta but you had to pay for it.

We had a shower at the Constance facilities before our very long trip back, and the quality of their facility was shoddy at best. Shampoo and body wash bottles were long empty, the floors were dirty and the drains wouldn't drain properly, I had to step on stacked towels in a bid to avoid stepping on “old” water. According to my wife, it was the same in the females.

Conclusion:

We made a right choice choosing Constance as our honeymoon resort, the experience here will stay with me for life. It's made such a powerful impression on me, I still remember like it was yesterday I was there enjoying the sunshine. I even made arrangement to have some Constance shampoo mailed to me so that it can remind me of the great times I had.

For those of us who don't drink, the complimentary alcohol is such as waste, perhaps we can swap it from something else in the future?

Room Tip: North facing senior water villas are the best, the south facing side is too cold for snorkelling. Th...
See more room tips
  • Stayed: February 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
6  Thank Jack S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moofushi C, General Manager at Constance Moofushi, responded to this reviewResponded August 21, 2014

Sunny greetings from beautiful Maldives!

It was a pleasure to have had you as our guest for such a special occasion - your honeymoon - and I would like to once again congratulate you on your very important lifetime event.

I appreciate your time taken to write such a detailed feedback of your stay at Moofushi, and that our team was able to provide with a most memorable experience. Please rest assured that your comments will be passed on to the team members, especially Yabbe an John who are personally mentioned in a positive light and that they surely will be delighted.

I thank you also for your constructive feedback as well as many suggestions, all of which are very valuable for us since guests' satisfaction is always our utmost importance, hence we will take deep consideration to reflect further improvement of our service. Concerning the beverages for non-alcoholic drinkers, as you may have enjoyed we have wide selections of non-alcoholic beverages such as high quality tea & coffee, fresh juices, milk shakes and colorful mocktails most of which are original creations by our talented bartenders included in Crystal Package. Should any guests wish to replace alcoholic items available in Mini Bar with any preferred soft drinks, we shall be pleased to arrange so.

We truly hope to welcome you back to our Jewel Island in not too distant future.

With best regards,

Kai Hoffmeister
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2014

We've had a really good fun, it's an amazing place, great service and food. If there was anything that left a little mark on the experience it would be these:

1 - Once arrived in Male we've had to wait for almost 2 hours to get a place to the island. With sea planes leaving seemingly every 10 minutes, it did not feel reasonable that we've had to wait so long.

2 - Honeymoon spa special 50% does not apply to regular treatment. When we got to the spa to make a booking, we got slapped with a 'honeymooner's special at over $500, on which we could the 50%, which by no means made us feel special or that we were getting a good deal

3 - Having several days at the resort I thought I'd pick up windsurfing as the equipment was free. Unless you have done it, you will be charged $100 for a lesson.. which cab be unexpected after you've paid over $1300 a day to stay at the place.

4 - Diving is way overpriced, and so you often see the sad sight of a lone diver heading out on a diving trip - can't be much fun

At first I simply thought I might have stretched myself unnecessary but paying roughly twice the amount of other resorts around and it caters for folks with bigger budget than mine, but having spoken to a few young honeymooners these messages echoed.

Other than that we loved every minute of it - great place, great service with smiles

  • Stayed: July 2014, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Evgeni_Lou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moofushi C, General Manager at Constance Moofushi, responded to this reviewResponded August 21, 2014

Sunny greetings from Constance Moofushi Maldives!

Thank you once again for choosing us for your honeymoon in Maldives. Also, we appreciate your time taken to share the precious feedback with us.

We thank you also for the suggestion and constructive comments provided since these are very important for us to know for further improvements of our services and to strive higher guests satisfaction. If we may, kindly allow us to provide some clarifications concerning your arrival experience, we are truly sorry for the long waiting time at the airport caused to you. However, kindly note that it was beyond our control since the seaplane is fully operated by the 3rd company called Trans Maldivian Airways, which is the same condition in all other resorts in Maldives. We thank you to kindly understand this is not a justification from our side, but merely an explanation of standard information of the operation of seaplane transfer in this country.

We are truly looking forward to serving you again at our Jewel Island in near future!

With best regards,

Kai Hoffmeister
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Constance Moofushi

Address: 20026
Phone Number:
Location: Maldives > Alifu Atoll > Southern Ari Atoll > Moofushi Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 1 Hotels in Moofushi Island
Price Range: $905 - $2,361 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Constance Moofushi 5*
Number of rooms: 110
Official Description (provided by the hotel):
Barefoot chic, villas on dazzling white sand or on stilts that float above the turquoise water of the Indian Ocean; choose from one of the 24 beach villas, 56 water villas or 30 senior water villas at Constance Moofushi. Set on its own secluded island, the resort is a perfect combination of luxury and simplicity where everything is taken care of with our All-Inclusive Cristal Package - from premium drinks, exquisite cuisine to luxurious accommodation. And if you are not exploring one of the best diving sites in the world around the South Ari Atoll; try Ymalia’s innovative bio marine spa treatments for a more beautiful you. From ecological thatch roofing to crystal clear water, Constance Moofushi is one of our unique resorts with a soul. All villas are built and decorated with wondrous tones of nature with a hint of Constance chic. Feast on fresh seafood and treat your palate to the finest wines in our sand floored restaurant. The colourful aquatic world is also a must while staying at Constance Moofushi. From snorkelling exploration, sunset cruise with a traditional Dhoni to dolphin search and big game fishing Maldivian style, Constance Moofushi and its surrounding is a jewel! ... more   less 
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Also Known As:
Constance Moofushi Resort, Maldives Hotel South Ari Atoll
Moofushi North Ari Atoll

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