Stayed at this hotel over the weekend in room 12.
Entered the hotel, stood by the front desk waiting to be greeted, NOTHING. I had to initiate conversation and inform them about everything.
The woman was very quiet and rude, seemed like she didn’t care and just wanted to be in bed drowning her sorrows with a tub of ice cream.
Anyways, we were given our key and she pointed to the direction of were the room was. Room was decent for the £50 I paid for one night, large room, nice bathroom and big bed. BUT the bed was ridiculously uncomfortable. They need to upgrade the beds.
Nothing such to say about the room, was a little dated but you get what you pay for.
Was in Wales for a function in the Valley’s. on arrival back to the hotel I went to the bar to get a bottle of water for my room where I was interrogated by the extremely rude bar staff. They didn’t believe I stayed at the hotel even though I had a key card, which I found very offensive. I could tell they just wished they were at home playing with themselves. Very rude, management need to train or sack them.
Port Talbot is a dump, you do escape that when you enter the hotel. The lounge area is pleasant and the entertainment was really good.
Breakfast was basic. Drinks were London prices.
All in all, you get what you pay for but the staff really let this place down. It has the potential to be such a nice little hotel, only if the staff would bother to care.
Management really need to sort this, I really feel I should complain in and ask for some form of reimbursement.
- Official Description (provided by the hotel):
- Whether you’re looking for comfortable accommodation for the night or a sophisticated venue for a meal or wedding function Blanco's Hotel and Restaurant, is Port Talbot's newest and smartest place to eat, drink, relax and stay. Conveniently situated between junctions 40 and 41 of the M4 Blanco's has all the facilities required by the most discerning of guests. Blanco's is the perfect place for a relaxing overnight stop. ... more less
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- Also Known As:
- Blanco`s Hotel And Restaurant
- Blancos Hotel Port Talbot
- Blanco's Hotel & Restaurant Port Talbot, Wales