We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Absolutely the worst! BEWARE!!!”
Review of Wagon Hotel

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Wagon Hotel
Ranked #12 of 36 Eldoret B&B and Inns
Roseburg, Oregon, United States
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Absolutely the worst! BEWARE!!!”
Reviewed August 25, 2012

Arrived at the Eldoret Wagon Hotel at the beginning of a 4 day stay. Within 4 hours our (filthy) room had been entered (with a key) and our cameras had been stolen. This without even having left the hotel. It was an inside job, with collusion from one or several hotel employees. We saw the theft take place on the security CCTV footage from the hotel, but the management drug their feet and would not call in the police until several hours later. The police drug their feet, and nothing was done.

Hotel management agreed to a 50% discount on the accommodations, but only gave us a 20% discount on 3 nights, and no compensation on the meals.

Beware of this place! Bad food, bad attitude, bad hotel.

Room Tip: Choose a room in another hotel!
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Tom C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

9 reviews from our community

Traveler rating
    1
    3
    3
    0
    2
See reviews for
1
3
1
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • German first
  • Any
English first
Bedfordshire
Level Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed November 20, 2011

We stayed at this hotel as part of a group of 65 taking part in a charity cycle ride through Kenya. We arrived after a hard days cycling to be given dirty run down rooms. Some of the group had slugs on their ceilings and we had a clump of hair in our sink and the toilet seat looked like it had unrine all over it. A lot of us complained but we were told they had no other rooms to offer and that we were in the deluxe suite! The organisers of the ride said they had used the hotel before with fewer people with no problems but they think the hotel could not cope with the size of the group.

  • Stayed November 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank HelenofBeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Eldoret hotels

4 of 5 bubbles
Show Prices
4.5 of 5 bubbles
Show Prices
4.5 of 5 bubbles
Show Prices
5 of 5 bubbles
Show Prices
Hotels you might also like...
Travelers also viewed these Eldoret hotels
0.0 mi away
Hotel Baron
Hotel Baron
#3 of 8 in Eldoret
3.5 of 5 bubbles 15 reviews
0.0 mi away
Boma Inn Eldoret
Boma Inn Eldoret
#1 of 8 in Eldoret
4.5 of 5 bubbles 161 reviews
0.0 mi away
Hotel Winstar
Hotel Winstar
#4 of 8 in Eldoret
4.0 of 5 bubbles 13 reviews
Show Prices
Show Prices
Show Prices
0.0 mi away
White Castle Motel
White Castle Motel
#7 of 8 in Eldoret
3.0 of 5 bubbles 7 reviews
0.0 mi away
Poa Place Resort
Poa Place Resort
#2 of 8 in Eldoret
4.0 of 5 bubbles 61 reviews
0.0 mi away
Sirikwa Hotel
Sirikwa Hotel
#8 of 36 in Eldoret
3.5 of 5 bubbles 29 reviews
Show Prices
Show Prices
Show Prices

Been to Wagon Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wagon Hotel

Property: Wagon Hotel
Address: Off C-48, Nr. Eldoret Railway Station, Eldoret, Kenya
Location: Kenya > Rift Valley Province > Eldoret
Amenities:
Hotel Style:
Ranked #12 of 36 B&Bs / Inns in Eldoret
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Jovago.com so you can book your Wagon Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing