Arrived at the Eldoret Wagon Hotel at the beginning of a 4 day stay. Within 4 hours our (filthy) room had been entered (with a key) and our cameras had been stolen. This without even having left the hotel. It was an inside job, with collusion from one or several hotel employees. We saw the theft take place on the security CCTV footage from the hotel, but the management drug their feet and would not call in the police until several hours later. The police drug their feet, and nothing was done.
Hotel management agreed to a 50% discount on the accommodations, but only gave us a 20% discount on 3 nights, and no compensation on the meals.
Beware of this place! Bad food, bad attitude, bad hotel.
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