We stayed at this motel over the New Year as our plans involved going to the Australia Zoo which is very close. The first day we arrived we noticed the A/C was not blowing cold air whatsoever rather acting as a fan. We complained and asked for it to be fixed or another room with a working A/C unit. We went out for a few hours and when we came back we found a Fan had been placed in our room while we were out. We went to the front desk to inquire and all we rec'd was "sorry the a/c units are not working but some are on order"? Why do you advertise that you have AIR Conditioning when it is obvious that you DO NOT !!? We would never have booked this place if that were the case.
The rooms are like walking into the 1950's (I have pictures of my grandparents erra) and this was it! Old, dated, smelly, musty! They also advertised a guest laundry, when we tried to do a load of washing, the washing machine had water all over the floor, unusable, and had busted down...a common thread with this place!
The second day we were out for the day ( there were no other rooms available in the area so we were stuck) and I noticed I had bumps/bites that resembled mosquito bites....later on realized I had not been in contact with any mosquito's so it was obvious to me that I had been bitten while sleeping in this room!! Some of the bites were in places I would have been covered...my backside for instance, so I am completely certain they were from the bed! I am completely disgusted with this place and would recommend to anyone...sleep in your car rather than in this Motel !!! ( and to mention I saw cockroaches out on the back porch )
- Official Description (provided by the hotel):
- The motel is clean, comfortable and very friendly. It is close to Australia Zoo, a must visit. The motel is situated on 2 acres of lush grounds with nice gardens and swimming pool. All the rooms are air conditioned with outside balcony where you can watch the bird life and enjoy a quiet drink; BBQ facilities are available. The glasshouse mountains offer fantastic walks and mountain climbing. ... more less
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