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“Good value for money.”

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LaGare Hotel Venezia - MGallery by Sofitel
Ranked #1 of 1 Hotels in Murano
Certificate of Excellence
Prague, Czech Republic
Level 4 Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good value for money.”
Reviewed February 22, 2014

Stayed in October 2013. The accommodation rate is higher, but hotel have free boat taxi to/from the airport and to/from Venice main island. The building is former glass factory and the exterior amazing. Rooms are smaller, but very modern and comfortable. As the hotel is opened since May 2013 there are still some things to improve such as WiFi connection and TV signal. Breakfast was fine, italian and international products, hot and cold buffet. The only thing is that it was served on the terrace. There were heaters, but not very warm. Murano island is overall lovely place with very mice and cosy atmosphere. At the end it was quite good hotel, I do recommend and believe the staff and management will do their best to improve the service.

  • Stayed October 2013, traveled as a couple
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Helpful?
1 Thank Nada M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (281)
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Cirencester
Level 5 Contributor
95 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 19, 2014

What a great place to stay. Helpful staff, nothing too much trouble, free shuttle to and from the airport and daily shuttle to St.Mark's square. The murano glass decorations and lighting are very tasteful along with the bedrooms and 2nd floor corridor. Claudio the bartender is fantastic, his attention to detail was a joy to watch, please still be there the next time we visit?!!!!!

  • Stayed February 2014, traveled as a couple
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Helpful?
1 Thank Samjr1388
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marlborough, United Kingdom
Level 5 Contributor
60 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed February 19, 2014

We saw a discounted deal for the hotel and, knowing Venice quite well - this was our fifth visit - we decided to look book this. We had been to Murano before, knew that it was quiet and only a short boat ride from the main part of Venice.

We were not disappointed. The hotel is new; the rooms are spacious - especially by Venetian standards; it is very quiet - both the locality as well as inside the hotel.

The breakfasts were excellent, a large range of different things to keep almost everyone happy. Most items for breakfast were international cuisine but many as well with a more local flavour - excellent. We also tried the restaurant for an evening meal, again very good and the wine was superb. Portions were very generous as well.

All in all it was very nice place to stay and we would go there again. The only downside for us was that we didn't feel able to go back from Venice to the hotel in the late afternoon before going back into Venice in the evening for the opera. It would have been nice to go back and get changed - but the time it takes to get across Venice and back to the hotel, and then back again, makes such a trip too cumbersome. However for general trips, including evening meals etc in Venice we would use La Gare again without a second thought.

  • Stayed February 2014, traveled as a couple
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Helpful?
1 Thank PeterBowyerUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leeds, United Kingdom
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 14, 2014

Punctual shuttle service from airport ran smoothly. Friendly and helpful welcome on arrival from the English speaking reception staff. Beautiful stylish spacious throughout including bedrooms and bathrooms. Excellent breakfast, we only had one meal in the hotel restaurant due to limited menu but the food and service was superb. It's a bonus that the hotel runs an excellent free shuttle service to Venice even thought the Museo vaporetto stop is conveniently situated immediately outside the front door of the hotel. All staff are friendly, efficient, polite and helpful.
Just one big negative. The superior rooms do not have tea/coffee making facilities. The only option is room service which is €3 per cup plus €5 pp service charge. We asked 3 different members of staff on reception if it would be possible to have a kettle and cups in the room, a simple request........we were politely refused. This is not good enough for a hotel of this calibre.

Room Tip: Room 130 overlooking a building site but we didn't experience any noise.
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  • Stayed February 2014, traveled with friends
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Helpful?
2 Thank Rosalita387
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed February 11, 2014

We stayed here for 3 nights from 6th Feb - 9th Feb. The hotel is fantastic, all mod cons yet brilliantly decorated. The staff are excellent, very customer focused and Claudio the barman is superb. You can tell he loves his job, excellent cocktail making and brilliant at recommending local drinks and his overall knowledge is superb.

The free water taxi the hotel offer to and from the airport and to Venice St Marks is also a fantastic service they offer, which only added to the holiday.

If you decide to use the water buses then there is stop right outside the hotel, called Museo, which takes you into Venice itself. I recommend gettting off at FT. De Nove stop and walking to St Marks.

If you decide to get the water bus to the airport, you need to go to the stop called Colonna which is at the bottom of the island. The maps are a little misleading and you need the 3rd bus stop, if you walk inside you will see the map and info for the Linea Blu.

Murano itself is an amazing place, like a mini Venice but much quieter. I would highly recommend taking time out and walking round this island as well as Venice.

I hope we will come back one day.

  • Stayed February 2014, traveled as a couple
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Helpful?
8 Thank Greg L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level 4 Contributor
36 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed February 10, 2014

This hotel has to be one of the best I've stayed in for a long time, from the moment you step in you notice the Murano chandelier, glass lights and ornaments. It's understated, neutral elegance is simply perfect!

We stayed 3 nights arriving at lunch time. We had requested the private hotel water taxi 24 hours earlier, which you catch at the pier 15 minutes from the airport departure. The taxi was great and so much part of the start of the stay and is about 20 minute transfer. It has it's own pier which is to the left of the bus stop which is actually outside the hotel!

Rooms are not available until 2pm, however the hotel will completed all the paperwork and then checked your bags into their secure room.

The rooms are spacious with a large and very comfortable bed, mini bar in the cupboard and safe and good wardrobe space available plus plenty of room for 2 cabin bags underneath. The bathroom is huge! One of the best showers in a hotel, it's big, you don't hit the sides and there are 2 shower heads (one overhead and a mobile one).

The rooms have a large flat screen TV with sky italia available. The rooms are simply but elegantly decorated. There is an adjustable thermostat available too! There are 2 bottles of water (gas / naturale) in the room but no tea / coffee making facilities - but that didn't bother us.

Breakfast is from 7 - 10.30 am and is buffet style. The efficient but friendly staff seat you when you can help yourself. Food is superb, there are croissants in the centre, cereals, meats, bacon, eggs, fruit etc. We stayed half-board and the evening meals (served from 7.30 - 10.30 pm) were fantastic. The menu wasn't your run of the mill, it was the same each night, with the exception of the specials. The best meal was the fresh sea bass which is cooked whole and then filleted at your table by the waiter. The service leaves many hotels standing.

The bar area is fantastic, comfy sofas and plump cushions makes it a very relaxing area. There are books available to read. We ordered coffee and a drink in the bar, it came with mini cakes and a cream mouse which was a surprise and lovely. The barman also deserves a mention as he was skilled mixing the cocktails and completely dedicated to his job. As with all staff, nothing was any trouble they were so professional yet friendly, helpful and all went out of their way to help you.

There is a convenient bus stop right outside the hotel, bus 4.2 (purple) is a 50 minute trip to St Marks square and departs every 23 minutes. You return on the 4.1 (purple) which again is 50 minutes. You must get a ticket before getting on, this is available the tabacco shop past the pier where the hotel taxi dropped you off. You must also validate you ticket before getting onto the platform. The ticket inspector was in force in February and we had to show our tickets on 3 separate occasions. However, the hotel will also take you directly to St Marks square but you need to request this early - it was full when we tried!

Check-out is 12pm and the hotel will store your luggage until departure. You need to request the hotel taxi 24 hours in advance. We booked ours for 4pm as our flight was 19:20 and the queue for security checks at the airport meant we only had just over an hour before boarding.

I would definitely recommend this hotel and would stay there again if visiting.

  • Stayed February 2014, traveled as a couple
    • Value
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Helpful?
10 Thank cazz-1416
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hongkong
Level 5 Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed February 5, 2014 via mobile

We stayed 3 nights at this hotel, 0 mins walking distance from murano museo water bus stop (just next to), very convenient. Room is spacious with a large openable window. Large bed and comfortable, best sleep among my 14 days travel at Italy. Large tv with a lot of movie and sports channels. Large bathroom and a shower at the ceiling, amazing. With escalator so you don't need to worry your luggage. Breakfast, not much variety and taste is fair but I feel it's comparable with most hotel in Italy so it's not an issue. Don't worry transportation, bus no.3 take u btw San Marco to hotel within 20 mins; no.4.1 that stop every station takes 45 mins which is a sight seeing route; 8 mins to Ft. Nuovo (another main bus stop at Venice) direct line to burano by 20 mins...One comment is nothing to walk at murano after evening and limited choice of restaurant. Hence you better spent most of your time at Venice before going back.

  • Stayed January 2014
    • Value
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Helpful?
2 Thank Andy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about LaGare Hotel Venezia - MGallery by Sofitel

Property: LaGare Hotel Venezia - MGallery by Sofitel
Address: Via Riva Longa 49, 30141 Murano, Italy
Phone Number:
Location: Italy > Veneto > Province of Venice > City of Venice > Murano
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Murano
Price Range (Based on Average Rates): $$
Hotel Class:4 star — LaGare Hotel Venezia - MGallery by Sofitel 4*
Number of rooms: 118
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LaGare Hotel Venezia - MGallery By Sofitel Murano, Italy - Province Of Venice

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