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“Great value and friendly service”
Review of Super 8 Innisfail

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Super 8 Innisfail
Ranked #3 of 5 Hotels in Innisfail
Certificate of Excellence
Fort St. John, Canada
Level 6 Contributor
187 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Great value and friendly service”
Reviewed May 6, 2014

I recently stayed at this property when traveling to Olds Alberta with no luck finding a hotel there. The hotel is conveniently located just off the highway and parking was good.
The lady at the front was very friendly and actually had all our paperwork, room keys and wifi passwords prepared so the check-in process was literally under 60 seconds. Instead of point the direction to the rooms she took us to the right hall way.
The room was clean and open with all new bedding and pictures. I got the impression this property was newly renovated. There was a weird patch of something used in the instillation of the tub left behind in the bathtub but other then that the room was very good for the price and star category. The bed was very comfortable.
There is a pub and restaurant located inside however we didn't eat there.
My only feedback or suggestion would be that the breakfast in the lobby ended at 9:00 even on the weekends! It starts at 5:30 but ended WAY to early. Other then that I'd stay here again.

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cava33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christa L, General Manager at Super 8 Innisfail, responded to this review, August 14, 2014
Thank you for posting such a positive review for Super 8 Innisfail, Ab. Your comments are extremely important to us. These comments keep us in touch with our guests experience, and we appreciate every review. We have reviewed the comments regarding our Super Start breakfast hours for weekends and have extended the hours. Thanks to you and other guests recommendations, you can now sleep in a bit later and still enjoy the breakfast! Thank you again!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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178 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Victoria, Canada
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 21, 2014

We came from Victoria and saw hotel on highway, so came in. Its a newly refurbished
motel, sure its clean and nice. But the owner the asian lady is rude and was blasting
to her staff in breakfast room in front of us. We did not finished the breakfast and
left and felt bad. Hope she does not keep it up or she sure will not regain customer
like us.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grande Cache, Canada
1 review
Reviewed April 5, 2014

I have stayed at this hotel many times while working, and always had excellent service from check in staff and lounge girls. The rooms are clean and comfortable. I noticed on my last stay they had added sausages to the breakfast, real nice! on my last morning there I was sitting in the breakfast area with a bunch of other workers. the place was packed and pretty busy, but the breakfast lady was doing a fine job, she was friendly and took time to talk to the guys. then a new Asian lady came in and that's when things got real bad. She started to verbally attack this regular girl and totally disrespected her in front of the whole breakfast crowd. We all stopped eating and the place went quiet. You could tell this poor girl was embarrassed, and very upset, but she didn't say anything. She eventually left without saying a word. I can tell you that every guy sitting there was pretty peeved off at what we just all witnessed.they left food on their plates and left for work. and so did I. I hope the manager sees this and does something about it! hope nobody else is treated this bad in front of people like this girl was. if the new lady was having a bad day, best you stay home and not take your bad mood out on your co-workers. or maybe she better take a class on how to treat people??

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank driller42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christa L, General Manager at Super 8 Innisfail, responded to this review, April 11, 2014
Thank you for taking the time to post a review. We thank you for your continued support. I do however, deeply apologize for the unprofessional behavior you witnessed on your last stay. I do not support such behavior, nor will I tolerate any continued behavior of this nature. We look forward to your next visit, and thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Innisfail

Property: Super 8 Innisfail
Address: 4704 42 Ave, Innisfail, Alberta T4G 1P6, Canada
Phone Number:
Location: Canada > Alberta > Innisfail
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #3 of 5 Hotels in Innisfail
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Innisfail 2*
Number of rooms: 50
Reservation Options:
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Also Known As:
Super 8 Innisfail Alberta

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