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“Great hotel”
Review of Super 8 Innisfail

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Super 8 Innisfail
Ranked #2 of 5 Hotels in Innisfail
Certificate of Excellence
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175 reviews from our community

Traveler rating
    85
    66
    16
    1
    7
See reviews for
73
28
16
39
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Victoria, Canada
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 21, 2014

We came from Victoria and saw hotel on highway, so came in. Its a newly refurbished
motel, sure its clean and nice. But the owner the asian lady is rude and was blasting
to her staff in breakfast room in front of us. We did not finished the breakfast and
left and felt bad. Hope she does not keep it up or she sure will not regain customer
like us.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danny H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grande Cache, Canada
1 review
Reviewed April 5, 2014

I have stayed at this hotel many times while working, and always had excellent service from check in staff and lounge girls. The rooms are clean and comfortable. I noticed on my last stay they had added sausages to the breakfast, real nice! on my last morning there I was sitting in the breakfast area with a bunch of other workers. the place was packed and pretty busy, but the breakfast lady was doing a fine job, she was friendly and took time to talk to the guys. then a new Asian lady came in and that's when things got real bad. She started to verbally attack this regular girl and totally disrespected her in front of the whole breakfast crowd. We all stopped eating and the place went quiet. You could tell this poor girl was embarrassed, and very upset, but she didn't say anything. She eventually left without saying a word. I can tell you that every guy sitting there was pretty peeved off at what we just all witnessed.they left food on their plates and left for work. and so did I. I hope the manager sees this and does something about it! hope nobody else is treated this bad in front of people like this girl was. if the new lady was having a bad day, best you stay home and not take your bad mood out on your co-workers. or maybe she better take a class on how to treat people??

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank driller42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christa L, General Manager at Super 8 Innisfail, responded to this review, April 11, 2014
Thank you for taking the time to post a review. We thank you for your continued support. I do however, deeply apologize for the unprofessional behavior you witnessed on your last stay. I do not support such behavior, nor will I tolerate any continued behavior of this nature. We look forward to your next visit, and thank you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Black Diamond, Canada
Level Contributor
4 reviews
Reviewed April 2, 2014

I needed to book several rooms for an executive meeting. Previous locations for these annual meetings were all full. The person taking the reservation was very helpful and helped set up dinner arrangements in the attached restaurant. The rooms we stayed in were very neat and clean. The breakfast was very tasty (the sausages actually were delicious as were the coffee and orange juice - not often that happens) and the attendant was the most pleasant and helpful of any that I have experienced anywhere in Canada or the USA. The bed was very comfortable. I wish my bed at home was as good.

The restaurant offered our small group the use of their private room for our meeting at no charge. The meeting went later than the restaurant was open but the excellent service continued until we were done.

The motel and restaurant went through renovations recently. The electrical system seems to need a bit of work yet. Plugging in my printer in my room blew the circuit breaker.

We'll be back next year.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FlyingPhil2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christa L, General Manager at Super 8 Innisfail, responded to this review, April 3, 2014
Thank you so much for taking the time to post such a wonderful review of Super 8 Innisfail. I am thrilled that your stay and dining experiences were enjoyable and comfortable. Your comments are very important and help us to ensure that every guests stay is a Super one! We would be honored to be of service to you again, and we look forward to your next visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Super 8 Innisfail

Property: Super 8 Innisfail
Address: 4704 42 Ave, Innisfail, Alberta T4G 1P6, Canada
Phone Number:
Location: Canada > Alberta > Innisfail
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Wheelchair access
Hotel Style:
Ranked #2 of 5 Hotels in Innisfail
Price Range (Based on Average Rates): $
Hotel Class:2 star — Super 8 Innisfail 2*
Number of rooms: 50
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Also Known As:
Super 8 Innisfail Alberta

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