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Super 8 Innisfail
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Reviews (202)
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94
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All reviewswafflesroom was cleanfriendly staffthe hotel is conveniently locatedchinese foodgolf tripnice hoteldesk clerkstayed here for one nightboiled eggsoff the highwaystay there againhockey tournamentcontinental breakfastloungebedsalberta
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Reviewed April 28, 2012

I have never been so welcome at any hotel except this one. Extremely helpful (I couldn't find the fridge in the room and the desk clerk showed me) The breakfast was the usual continental (my 13 year old daughter was impressed that the attendant offered to make her waffle). Later in the day I needed a fork and was given one from the breakfast room. The breakfast room also has coffee, tea and hot choclate available after breakfast hours. Our room was very clean and nicely decorated. The bed was comfortable and had soft sheets. Would definately come back here again and would stay here instead of Olds or Red Deer. Only drawback - no pool - however they are working on that.

  • Stayed: April 2012, traveled with family
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Thank Lesleelyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christa l, General Manager at Super 8 Innisfail, responded to this reviewResponded May 27, 2012

Thank you for posting a review. Your comments are extremely important to us. It is through your response that we continue to ensure that each and every guest's stay is the best it can be. Our goal is to make your stay as comfortable and enjoyable as possible. On behalf of the staff and management team we thank you, and hope to be of service to you in the future!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2012

We checked into the Super 8 hotel and was quite surprised with how modern the rooms were. The place seemed to be newly renovated, clean with a modern touch which we confirmed with the manager to be true. Rooms are very nice with modern artwork and lcd tvs which we did not expect. Although the room tv was furnished with new lcd tvs, it was great to have the option to go to the sports lounge to watch the stanley cup playoffs. The staff was friendly and helpful and very accomodating. Our family travels quite a bit and was impressed with this Super 8. By far the nicest, newest and best staff we have experienced in a while. We would definitely recommend staying here again as this was by far the best place to stay in within the area.

  • Stayed: April 2012, traveled with family
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Thank Randy K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christa l, Manager at Super 8 Innisfail, responded to this reviewResponded April 28, 2012

Thank you for taking the time out of your busy schedule to post a review of our hotel. Your feedback is extremely valuable to us and we will utilize your response by continuing to focus on making each and every guests experience the best it can be! We hope that we can be of service to you in the future.

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Reviewed April 27, 2012

This hotel stands out from the others because the professional staff, from front desk to room attendants were amazing. They made us feel welcome and they were very friendly and accomodating. We were given a newly renovated, clean room with a wonderful bed. Even though our visit to innisfail was because of a funeral we had to attend, the staff certainly did a a great job making us feel welcome. We would certainly stay here again and recommend others to do the same!

  • Stayed: April 2012, traveled as a couple
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Thank Margrit W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christa l, Manager at Super 8 Innisfail, responded to this reviewResponded April 28, 2012

Thank you for posting a review of our hotel. Our goal is to make every guests experience the best it can be. Through your review we can utilize your response and ensure that the satisfaction of every guest is maintained. We hope that we can be of service to you in the future.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 15, 2011

I rented room and the front desk was a sleep when checked in.
The housekeeping Cindy was loud and big mouth and want to
know everything. The room has small fridge and half the time
new coffee machine do not wotk. The room smelled funny.

Room Tip: Do not stay near the hiway, too much noise.
  • Stayed: October 2011, traveled solo
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2  Thank David P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
christa l, Manager at Super 8 Innisfail, responded to this reviewResponded February 3, 2012

We are sorry that your experience at the Super 8 did not meet your expectations. We make it a practise to share all our guests comments with our staff and management team. It is through comments such as yours that we work to help inprove guests experiences.

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Reviewed October 18, 2017 via mobile
Google Translation

Stayed: October 2017, traveled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jay K, Owner at Super 8 Innisfail, responded to this reviewResponded October 20, 2017

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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