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“Felt so let down and gave us a first bad impression of Austria”

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Landhotel Post Ebensee
Ranked #4 of 4 Hotels in Ebensee
Reviewed July 20, 2013

On arrival were met by a very stressed owner who did not make us feel welcome .The owner was rude to our tour manager .Our room was so disappointing .The bedding and towels were clean but the shower was disgusting with thick mould all around the bottom and in the corner. shabby room with drawing all over the walls. I felt we were only wanted for our money .Food poor, but did improve as the week went on but only because they received complaints! It felt that what ever you asked about or nicely requested it was to much trouble and an inconvienent . No where to chill out together as a group so a few of us went off site to a fantastic bar down the road who always welcomed us. If we were not with such a fantastic group ,or on our own I would have left! it take a lot for me to complain but I will never ever go back . The young waiting staff and cleaning staff were so sweet ,polite and helpful .wonder how long they will stay working?

Room Tip: room 16 second floor was complete different room to ours
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  • Stayed: July 2013, traveled as a couple
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4  Thank stella s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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15 - 21 of 62 reviews

Reviewed July 9, 2013

Stay here at your peril. Terrible rooms, staff are rude as for the owner i cannot express the words on here she is the most rudess miserable person to meet all she wants is your money. DO NOT come here its ruined our holiday

  • Stayed: July 2013
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4  Thank Cols6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 21, 2013

This was Franz Josef's hunting lodge, and hunting lodges are not known for comfort.The room was clean but basic. Bedside lamps had bulbs but did not work, the loo seat fell off(!) The food was well cooked but boring and mean, and drinks, including coffee, were extra. There was no lounge to relax in after dinner and the bar was out of bounds on several nights. By 9.30 p.m. one felt as though we were required to go elsewhere and it was lucky that the bed was comfortable as there was no entertainment and an early night was the only option. The old-fashioned television had no English programmes so there was plenty of time to wish that I had consulted this website before I booked the holiday. Security was suspect as our room keys were left in a basket on reception whilst we were out. The company I went with classified this as a 3-star hotel, which I felt was flattering and undeserved.

Room Tip: Can't help as I only saw my own which was on the side but had a reazsonable view.
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  • Stayed: June 2013, traveled solo
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1  Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2012

Just come back from the Hotel Land Post in Ebensee, We did not feel welcome at this hotel from the day of arrival until the day we left. The Hotel owns the leitner family were quite rude to
to elderly members of our coach party. There was no provision over the christmas period to relax apart from the seating areas on the landings or in our own rooms. As for the rooms they were very dated and tired looking, our shower was extremely grubby.
The food was by far the worse we have had on a coach tour over the last six years,it was bland and of meagre proportions thus leaving us to eat else where to suppliment our loss. When we could sit down to relax in the evenings the hotel staff didn't want to serve drinks past about 10.45pm then wanted us to leave so they could lock up and go home. It ended with a number of our tour party finding a local bar that gave us the welcome we never recieved from the hotel so a big thank you to them!. This is not an hotel we would recommend.

Room Tip: Stay well clear
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  • Stayed: December 2011, traveled with friends
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8  Thank terry m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2012

This hotel should be renamed "the last post hotel" It is the Austrian answer to Fawlty Towers.
The Leitner family and staff appeared to be very Anglo-phobic.
Our party of over 40 were treated as second rate citizens.
We were denied access to the licensed bar and service of drinks ceased when they could not be bothered to serve us.
We were promised a "gala Xmas dinner" which turned out to be minute potions of some nondescript rubbish! The rest of the food was equally as terrible.
For entertainment we had to sit in groups on the landings until we found a bar nearby where we received the kind of hospitality we expected at the hotel.
When approached by our representative group the attitude seemed to be "take it or leave it"
A party of German tourists received far better treatment (they even got live entertainment)
The promised traditional schnaps burning was given to the other party whilst we were on a day excursion .
Overall this was the worst hotel we have ever stayed in for the Xmas season.
Never will we return to it.

  • Stayed: December 2011, traveled with friends
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11  Thank dave M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 1, 2012

Barry T (whoever you are) Your absolutely spot-on!!
My wife and I have never been treated so appallingly. We had one of those YMCA rooms with the bulky old TV’s and yes, we sat outside our rooms because the Lietner family were entertaining their own family and friends and the bar and lounge were ‘out of bounds’, and Barry T your right, we made our own entertainment for 2 days, and the Christmas dinner was appalling. The staff were too busy with the German guests to bother with us Brits - the bar did close at 11.00 pm, and the host was rude and discouraging, and the beer was 1 Euro dearer than the pizza bar opposite !
I don’t think there was one aspect of the hotel that was welcoming. Its put me off going back to Austria – so those Brits that are thinking of travelling and staying at this Hotel – DON’T!!

  • Stayed: December 2011, traveled with friends
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8  Thank Dave E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2009

been at this hotel for three nights, very roomy, nice views, good rest,

  • Stayed: April 2009
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2  Thank vallettaMalta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Landhotel Post Ebensee

Address: Hauptstrasse 19, Ebensee 4802, Austria
Location: Austria > Upper Austria > Ebensee
Amenities:
Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Room Service
Hotel Style:
Ranked #4 of 4 Hotels in Ebensee
Price Range: $73 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Landhotel Post Ebensee 3*
Number of rooms: 75
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