On arrival were met by a very stressed owner who did not make us feel welcome .The owner was rude to our tour manager .Our room was so disappointing .The bedding and towels were clean but the shower was disgusting with thick mould all around the bottom and in the corner. shabby room with drawing all over the walls. I felt we were only wanted for our money .Food poor, but did improve as the week went on but only because they received complaints! It felt that what ever you asked about or nicely requested it was to much trouble and an inconvienent . No where to chill out together as a group so a few of us went off site to a fantastic bar down the road who always welcomed us. If we were not with such a fantastic group ,or on our own I would have left! it take a lot for me to complain but I will never ever go back . The young waiting staff and cleaning staff were so sweet ,polite and helpful .wonder how long they will stay working?
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