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“OK stay but I won't be back”
2 of 5 bubbles Review of South Park Hotel

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South Park Hotel
Ranked #2 of 2 Hotels in Kolonia
United States
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“OK stay but I won't be back”
2 of 5 bubbles Reviewed July 4, 2008

The hotel offers great views of the ocean and harbor. My room in the new wing was very large and even had a big balcony. However, we had to deal with too many issues during our five-day stay that were completely unnecessary and could have been dealt with should the management had a more proactive attitute. On our arrival, we could not get our confirmed rooms on the second floor of the new wing (my colleague's computer got stolen during her previous stay on the ground floor, but this of course could have happened elsewhere too) and we had to wait for our preferred rooms for a day, even though they were not occupied. The A/C system was nasty and we sometimes struggled to get enough towels. Water was running continually from the shower faucet: imagine how much precious water got wasted despite numerous reminders to fix this. The hotel restaurant was a mixed bag, on the upside, the food was plentiful and at times quite innovative with some Japanese influence (I really liked the breakfast box), but on the downside, the ants seem to have gotten out of control. I will try to stay elsewhere next time, at $100 a night, there are other good options on the island. The hotel could do so much better with good and caring management! P.S. During your stay in Pohnpei, do not forget to visit the incredible ruins of Nan Madol ...

  • Liked — The views
  • Disliked — Inability of management to run the hotel well
  • Stayed December 2007, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank October1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sph-japan, Manager at South Park Hotel, responded to this review, July 4, 2010
Thank you for your rating and honest opinion on our hotel. The South Park Management sincerely takes your opinion. We will continually strive to satisfy our valuable guests. As kindly suggested, we will improve reservation system so that our precious guests will stay the preferred rooms upon arrival. Also, water system and hotel security must be improved in order for guests to stay our hotel in comfort.

We hope that you will stay our hotel again and enjoy our service.

Thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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13 reviews from our community

Traveler rating
    2
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    3
    2
    2
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2
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Japanese first
  • Any
English first

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Additional Information about South Park Hotel

Property: South Park Hotel
Address: Pohn Rakied St, Kolonia, Pohnpei, Federated States of Micronesia
Location: Federated States of Micronesia > Pohnpei > Kolonia
Hotel Style:
Ranked #2 of 2 Hotels in Kolonia
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — South Park Hotel 2.5*
Number of rooms: 18
Reservation Options:
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Also Known As:
South Park Hotel Pohnpei/Kolonia

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