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“Comfortable stay” 4 of 5 bubbles
Review of Provident Doral at The Blue Miami

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Provident Doral at The Blue Miami
Ranked #4 of 22 Hotels in Doral
Certificate of Excellence
Plano, TX
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Comfortable stay”
4 of 5 bubbles Reviewed June 12, 2013

Stayed here for two nights this week. We were upgraded to a one bedroom suite and were definitely impressed with the size of the suite - it's actually more like an apartment. It had a big living room which opened to a patio, work/dining area, full kitchen with a huge island, a full bathroom with a shower off the hall, a very large bedroom with king bed and a full bath with both shower and jacuzzi tub and double sinks. The double sinks left little counter top area for make up etc. but the hall bath had plenty of room. Three tvs are located in the living room, bedroom and master bath. Bed and furniture were very comfortable and we found it to be quiet even though the rooms around us were occupied.

Internet and parking are complimentary. The staff generally were very pleasant. We did have a problem with the internet. The router in our room was not working. We called the first night and they told us to piggyback off another room. This worked while we were in the living room but did not work in the bedroom. We reported this again and had cleaning crew report it also. Finally on fourth call, someone came over. He said he could get a signal in bedroom on his phone so what was the problem. They can't reprogram routers onsite and have to get a new one. So only intermittent internet in our room. BTW, when the other room disconnects from the internet, we were disconnected also.

Location is far from beaches and most tourist sites but hotel is convenient to highways and we found it easy to get around. Pool was big and pleasant. Chairs and a couple of cabanas are available at the pool as well as a poolside bar. Hotel is close to grocery store for stocking up the fridge.

We got a good rate from Hyatt which included $25 credit for food or drinks. We were very comfortable here. It would be good for families who would like room to spread out.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TXBluebonnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, June 30, 2013
Dear Guest,

Thank you for sharing your wonderful experience at Hyatt Miami at the Blue! It was a pleasure to provide you with a seamless stay. I am thrilled every experience you had exceeded your expectations and hope we get the opportunity to continue to welcome you back in the future!

All my best,
Ingrid Brocato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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929 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Level Contributor
105 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed June 10, 2013 via mobile

Ideally located near Blue Monster Doral Golf, this all suite hotel is ideal for weekends. Prices are reasonable compared to similar hotels in Miami, especially over weekends. The Chophouse restaurant serves good variety in continental breakfast buffet. One can also order ala carte. Close to the Airport but is still set in tranquil setting near the Golf course. Dolphin mall is nearby for shopping but traffic can be hectic. Great place if you like Golf over weekends with friends an family

Stayed June 2013, traveled as a couple
Helpful?
Thank Wunderluft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, June 30, 2013
Dear Guest,

Thank you for taking the time to share feedback regarding your recent stay.

We are happy to hear that you enjoyed your guestroom and your time at our property.Should your travels lead you to Miami in the future we hope that you will allow us the opportunity to host your stay.If i may be of any future assistance please do not hesitate to contact me directly as I will do my best to assist.

Warm regards,
Ingrid Brocato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed June 8, 2013 via mobile

The rooms were amazing so nice and clean. .. Staff was super attentive and very polite. . I if i absolutely had to find one thing wrong, It would be the fact that they do not have enough parking spots. . Other than that absolutely no complaints! Will definitely return back with my family.

  • Stayed June 2013
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank lingi004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, June 30, 2013
Dear Guest,

Thank you for taking the time to provide us with feedback regarding your recent stay with us! Your kind comments will be shared with our team as they will be glad to hear them!

We were happy to learn that this was your first impression with our property and hopefully there will be many more stays to come in the near future!

Warm regards,
Ingrid Brocato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
3 of 5 bubbles Reviewed June 6, 2013

This Doral location is a bit out of the Miami area, but I use it when I have work nearby. The suites are located on a golf course, currently under renovation and unusable. The rooms are clean and decorated in a modern fashion. This is where it becomes a bit "unfunctional". The drapery is hung in six separate wide sheets attached to a track at the top with velcro. There is no hardware to open and close the drapery. You have to pull the panels. Of course, when you pull them, the velcro separates and the panels begin to peel off the mounting. After calling this to managements attention several times, I decided, when they fixed it (very rapid response), I would no longer try to open the drapery. The bathroom is modern, with a glass enclosure for the shower. Elegant, but the water escapes through the sides and bottom of the door onto the floor. The sinks are raised and take all the available counter space. Again, aesthetically nice, but functionally bad. One more thing. The bed has a sheet and then a thick comforter (most hotels are now doing this). If you like to have more than a sheet on the bed at night, you have to use the thick comforter. This, of course, can be hot. So I turn down the AC to 65 degrees to compensate. I would think hotels would notice their higher electricity costs, but maybe its worth it to them. The restaurant is nice, cold (they crank the AC) and Brian, my waiter, is very engaging and professional. As Hyatts go, I can't give it a top score, but will probably go back here again since I am a platininum member in their awards program....

Stayed June 2013
Helpful?
1 Thank Scoot2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, June 30, 2013
Dear Guest,

Thank you for taking the time to share feedback regarding your recent stay.

We are happy to hear that you enjoyed your guestroom and your time at our property.Please accept our sincerest apologies for the drapes in your room. Should your travels lead you to Miami in the future we hope that you will allow us the opportunity to host your stay.

If i may be of any future assistance please do not hesitate to contact me directly as I will do my best to assist.

Warm regards,
Ingrid Brocato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
182 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
4 of 5 bubbles Reviewed June 5, 2013

Our family of four stayed for 4 days/3 nights and had no complaints. Check in was very fast and easy- and they were able to honor our request to be in a building closer to the pool and restaurant. Our room was quite large-(king bed, plus sofa bed, and kitchen!) and very clean! It was nice having a balcony also. (Only slight negative is if someone is staying in the room next to you and they are outside on their balcony, you are very close to them.) One of the cables on the back of the TV had come loose and they sent a person to fix it right away. We also requested some extra blankets at one point and someone brought them to us within 10 minutes. The parking lot was definitely a bit crowded at this property. The bathroom was awesome. Jet tub, separate shower stall, and separate toilet area. There is also a TV in the bathroom! And CLEAN!
The pool area was lovely- clean dry towels are available- along with ice water for everyone.
Check out was also fast and easy. Every employee we encountered were always very friendly. We will definitely stay here again if we need to be in Doral.

  • Stayed May 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank wanderlustfamily17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, June 6, 2013
Dear Guest,

Thank you for sharing your wonderful experience at Hyatt Miami at the Blue! It was a pleasure to provide you with a seamless stay. I am thrilled every experience you had exceeded your expectations and hope we get the opportunity to continue to welcome you back in the future!

All my best,
Ingrid Brocato
Rooms Division Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed May 29, 2013

The Hotel was beautiful and just like it was advertise on the brochure I would stay there again on one condition that they tell you that its a &75.00 per day charge
and also the bugs were terrible
bathroom was not as clean as it could a been
but all in all it was Nice to say the least

  • Stayed May 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Shawn B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hyatt123Doral_FL, Manager at Provident Doral at The Blue Miami, responded to this review, June 2, 2013
Dear Guest,

Thank you for sharing feedback regarding your recent stay with us. We greatly appreciate your comments.

Please accept our apologies for the challenges experienced during your stay. Please note this is not the level of customer service we aim to provide and it is with your comments that we can continuously improve. I will pass along your feedback to the appropriate team members so that we can prevent the same challenges from occurring in the future.

Should your travels lead you back to Miami we hope that you would allow us to host your stay.

Warm regards,
Ingrid Brocato
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lakeland, Florida
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed May 29, 2013

Beware of this hotel's deposit policy. I was advised of a $75 deposit, which I thought was standard and customary. I was not advised the deposit was $75 per night, which I found out after seeing a charge for $225. Upon speaking to management, I was advised there was nothing they could do about it.

Other than this issue, this is a wonderful hotel and I would stay here again (if I had an extra $225 to spare...lol)

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Victoria W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt L, General Manager at Provident Doral at The Blue Miami, responded to this review, June 5, 2013
Dear Guest
I am pleased to know that you enjoyed your stay with us. I am sorry you were unhappy with the $75 credit card authorization per night to cover incidental charges. Please know this amount will not be charged to you unless you incurred actual charges during your stay. This was an authorization only. If for some reason the authorization has not dropped off and you did not charge anything to your room please call the hotel directly and ask for accounting and we will look into it.

Again, we are happy to hear that everything else was great and we look forward to your return visit to the hotel the next time you are in the area.

Sincerely,
Matt Lahiff
General manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Provident Doral at The Blue Miami

Property: Provident Doral at The Blue Miami
Address: 5300 NW 87th Ave, Doral, FL 33178-2102 (Formerly Hyatt Miami at The Blue)
Phone Number:
Location: United States > Florida > Doral
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Doral
#7 Business Hotel in Doral
#8 Family Hotel in Doral
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Provident Doral at The Blue Miami 4*
Number of rooms: 200
Official Description (provided by the hotel):
Escape to Doral, just 20 minutes west of downtown Miami. Golf fanatics, spa lovers and foodies alike will find just what they're looking for at Miami's ultimate all-suite property, Provident Doral at The Blue Miami. Overlooking the World-Famous TPC Blue Monster Golf Course, our Miami hotel sits on 17 spacious acres and boasts a free-standing clubhouse and amenities galore. Go ahead, indulge yourself. Sunbathe on the pool deck. Pamper your senses at the private spa and gym. Savor al fresco dining in the Florida sunshine at the pool bar. Retreat back to your room, where all of our spacious suites feature full kitchens. When the sun goes down, head to 5300 Chop House and Lounge, our in-house restaurant and bar. Our Miami luxury hotel is characterized by resort-style living and matched by extraordinary personal service. Provident Doral at The Blue is a once in a lifetime experience. Are you ready? ... more   less 
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Also Known As:
Hyatt Miami At The Blue Hotel Doral
Blue Hotel Doral
Blue Resort Doral

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