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“Weird hotel.....Weird Location Too” 3 of 5 stars
Review of Provident Doral at The Blue Miami

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Provident Doral at The Blue Miami
Ranked #7 of 22 Hotels in Doral
Certificate of Excellence
Level Contributor
71 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Weird hotel.....Weird Location Too”
3 of 5 stars Reviewed October 10, 2012 via mobile

Just ended a one night stay.

It was supposed to be two nights but the hotel was just too weird.
They let me check out one night early.

The lobby is an after thought......no vibe at all.

The check-in was quick but the Continental Breakfast included in my corporate rate confused them.

It was sorted out the next morning. The breakfast all looked like it came from yesterdays 7-11 rejects.

The studio room was big but odd. Second floor but the golf course view was blocked by the trees.

Parking is a problem. Narrow street goes around the property and there is not enough parking for each building.

The pool.......jump in....jump out.....nothing you would want to hang around in.

The Direct-TV was fuzzy......something I am seeing in all my Hyatt stays recently.

BUT THE SHOWER WAS FANTASTIC ! GREAT SHOWERHEAD AND PRESSURE !!

Don't waste a stay here.

Stayed October 2012, traveled on business
Helpful?
1 Thank MVO747
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbersier, Sales Coordinator at Provident Doral at The Blue Miami, responded to this review, October 16, 2012
Dear Guest,

Thank you for taking the time to share your recent experience with us.

Please accept our apologies where we failed to meet your expectations.

Should you like to discuss your stay further please feel free to contact me directly.

Sincerely,
Jessica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Staten Island, New York
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 8, 2012

The hubby and I went to A Jet vs Dolphin football game September 23, 2012 and Had an fabulous @ns Weeding Anniversary on September 24, 2012. The hotel staff was great and so was the Spa Azul. We went to a few local cuban resturant. Would definitely recommend "La Esquina del Lechon" fantastic food and value. Service was great. While down their took atrip down to the Bayside Market also a lovely day out. Great mini getaway whished we stay longer.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Janet U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbersier, Sales Coordinator at Provident Doral at The Blue Miami, responded to this review, October 17, 2012
Dear Guest,

Thank you for taking the time to share comments regarding your recent stay with us.

Congratulations on your anniversary!

We truly appreciate your feedback and are so happy to hear that you and your husband had a lovely weekend and great anniversary experience while staying with us!

Should your travels lead you back to Miami we hope that you will allow us to host your stay.

Warm regards,
Jessica
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pleasanton, California
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 1, 2012

Rooms are huge, service is friendlly, internet speed compares to a 14.4k modem, TV picture is just a grainy mess. I had a technician check it out but he confirmed that internet connection is always slow and TV reception is always poor since analog. I mentioned that I expected better from Hyatt but was told that hotel was not designed/built as a Hyatt... I will not return to this place.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank G S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbersier, Sales Coordinator at Provident Doral at The Blue Miami, responded to this review, October 5, 2012
Dear Guest,

Thank you for taking the time to provide us with feedback.

Please accept our sincerest apologies for the inconveniences you experienced during your stay with us.

As of next week we will be increasing our internet bandwith along with upgrading our current T.V system. We will be upgrading to a new Hyatt TV and Internet program to ensure our guests can take advantage of the amenities the hotel has to offer without any challenges.

Should i be of any future assistance please feel free to contact me directly as i will be more than happy to assist.

Warm regards,
Jessica
Sales Coordinator
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa, Florida
Level Contributor
54 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed September 23, 2012

We've stayed here twice - each time we had a 3 bdrm / 3 bath villa. We traveled with another family - 4 adults and 4 teenagers. LOVED the amount of space we had and the full kitchen. The deco was sleek and modern - very cool. A decent location to home base out of. We did the beach, downtown, everglades...all within 30-45 min drives. Small property - staff very accommodating. Would stay again if traveling with another family. If you're looking for a resort with big fancy pool area or a beach property - this isn't your place.

  • Stayed July 2012, traveled with family
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
Thank Relax099
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbersier, Sales Coordinator at Provident Doral at The Blue Miami, responded to this review, September 26, 2012
Dear Guest,

Thank you for providing us with feedback regarding your recent stay. We greatly appreciate your kind comments and look forward to welcoming you and your family back in the future!

Should i be of any future assistance please do not hesitate to contact me directly.

Warm regards,
Jessica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jerusalem, Yerushalayim, Israel
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed September 22, 2012

We stayed one night at this hotel during a weekend. We had an unusual request ( we had an issue with the check out as we observed the sabbath and weren't able to drive before sundown) . The staff went out of their way to accommodate us in the most polite way. It felt wonderful to be treated that way, same goes for the housekeeping . As for the rooms- super clean and very very spacious ( not the typical crammed feeling of a hotel room). Modern decor. Equipped with a state of the art full size kitchen ( perfect for longer stays !!!) which worked out great for us.I always rely on reviews when I book a hotel , so besides the location ( near an airport) and the fact that the buildings are spread out (not so bad since they chauffeur you back and forth from the main building), I can highly recommend this hotel for a really nice stay and a feeling of a home away from home...

  • Stayed September 2012
    • 5 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Moria G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbersier, Sales Coordinator at Provident Doral at The Blue Miami, responded to this review, September 26, 2012
Dear Guest,

We are delighted to hear that you enjoyed your recent stay with us and that our staff was able to accomodate all your needs!

We would like to thank you for taking the time to share your experience with us and look forward to welcoming you back in the future.

Should i be of any future assistance please do not hesitate to contact me as I will be more than happy to assist.

Warm regards,
Jessica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 16, 2012 via mobile

I was attracted to this hotel as the rooms have 2 double beds plus a sofa bed - ideal for a family with 2 teenage children. The room is spectacular - chocolate and cream decor, a small kitchen, a large bathroom with walk-in shower and I especially liked the Sony Bluetooth music system which allowed me to stream music from my spotify account via the iPad!! We didn't have dinner here but the breakfast was good. The pool was relaxing and the staff were attentive and helpful. Excellent value at $129. Our favourite hotel during our Florida trip!

Stayed August 2012, traveled with family
Helpful?
Thank Blartfast
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbersier, Sales Coordinator at Provident Doral at The Blue Miami, responded to this review, September 19, 2012
Dear Guest,

We are so happy to hear that you and your family enjoyed your stay with us!

Thank you for taking the time to share about your experience.

We truly appreciate your comments and look forward to your return.

Should i be of any future help please feel free to contact me directly.

Have a great day!

Warm regards,
Jessica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Trinidad
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 30, 2012

We stayed here in June 2012, me, my wife and my two kids (1yr and 5yrs). Because of the kids when looking for a hotel a full kitchen was a must. I was surprised that I found a Hyatt brand suite hotel with full kitchen for only $129 a night and with their ‘sunshine on sale’ package we got one night free. The stay was great and would stay there again and recommend to anyone. Below I have listed the good things and the not so good. Didn’t find anything bad.

THE GOOD
No hassle check in - we arrived at the hotel about 2:45pm way before the 4pm hotel check in time but was no hassle they just swiped my credit card, gave me the room keys, directed me to the room and that was it.
Large room -We had a standard double bed room and it was just as in the pictures on the website – Clean, separate kitchen area, separate living area with dining table, couch with roll out bed, porch with furniture. Planes do pass over the area frequently but the noise is not noticeable when inside. The room was a lot larger than a normal hotel room and spacious enough so that it didn’t seem cramped with the 2 kids, ample space for them to move and play about.
Full Kitchen - The kitchen had good durable all ‘Kitchen Aid’ appliances – stovetop, full fridge with icemaker, microwave, dishwasher and sink. It had pots, cutlery and dishes. The thing that was lacking though was there were no cooking utensils such as pot spoons, spatulas and even kitchen knives etc
Great Housekeeping Service – The housekeeping service was great they would come daily and clean out and tidy up the entire room and even pack up the kid’s toys and load and wash the dishes in the dishwasher.
Location - The Hotel is located close to most things (when driving), Walmart, lots of eating places, Dolphin and International Malls were about 15 mins or less away and there area does not usually have much traffic. Parking is just outside your room.

THE NOT SO GOOD
Internet - The free wireless internet worked fine the first couple of days and started to give trouble. The technician said that was because of high occupancy and told me I had to plug in the laptop to the network cable. A bit inconvenient but worked fine.
Lack of Information - I didn’t take the breakfast package and when I tried to enquire about the breakfast the front desk staff didn’t seem sure of the details of the available breakfast such as the price and whether it was full, continental or buffet breakfast.
Need a car - You need a car to stay here because not much is in walking distance and even in the hotel depending on your room it can be a long way to the front desk/main entrance. And as I didn’t take the breakfast I had to drive for breakfast.
View - We stayed on the ground floor and the view was bit poor just some bushy trees that hid the golf course behind.
Drapes – The drapes were held at the top with velcro and sometimes got unstuck when opening or if the kids gave it a little tug. So at times part of the drapes were hanging and hard to keep closed but nothing a hair clip to hold the two pieces together couldn’t fix. I reported it once and within minutes it was repaired.

SUGGESTIONS
Just two suggestions, 1. It should have a washer/dryer laundry facility besides dry clean. 2. Since they have a full kitchen some basic mini condiments would also be handy such as salt, pepper, ketchup, sugar, oil, dishwashing liquid etc. As we stayed 8 days we had to purchase those things and many had to be left behind.

  • Stayed June 2012, traveled with family
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank kbaksh_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jbersier, Sales Coordinator at Provident Doral at The Blue Miami, responded to this review, August 31, 2012
Dear Guest,

Thank you for taking the time to provide us with feedback regarding your recent stay. We are glad to hear that you and your family enjoyed your stay with us and look forward to your return.

In regards to your suggestion about having washer/dryer services available, I apologize if you were not informed upon check in but we do have washer/dryers available in our guestrooms that can be used at an additional cost.

Thank you once again for your comments as we truly appreciate them and are always looking for ways to improve.

Should i be of any further assistance in the future please do not hesitate to contact me directly.

Have a great day!
Jessica
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Provident Doral at The Blue Miami

Property: Provident Doral at The Blue Miami
Address: 5300 NW 87th Ave, Doral, FL 33178-2102 (Formerly Hyatt Miami at The Blue)
Phone Number:
Location: United States > Florida > Doral
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Doral
#7 Business Hotel in Doral
#8 Family Hotel in Doral
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Provident Doral at The Blue Miami 4*
Number of rooms: 200
Official Description (provided by the hotel):
Escape to Doral, just 20 minutes west of downtown Miami. Golf fanatics, spa lovers and foodies alike will find just what they're looking for at Miami's ultimate all-suite property, Provident Doral at The Blue Miami. Overlooking the World-Famous TPC Blue Monster Golf Course, our Miami hotel sits on 17 spacious acres and boasts a free-standing clubhouse and amenities galore. Go ahead, indulge yourself. Sunbathe on the pool deck. Pamper your senses at the private spa and gym. Savor al fresco dining in the Florida sunshine at the pool bar. Retreat back to your room, where all of our spacious suites feature full kitchens. When the sun goes down, head to 5300 Chop House and Lounge, our in-house restaurant and bar. Our Miami luxury hotel is characterized by resort-style living and matched by extraordinary personal service. Provident Doral at The Blue is a once in a lifetime experience. Are you ready? ... more   less 
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Also Known As:
Hyatt Miami At The Blue Hotel Doral
Blue Hotel Doral
Blue Resort Doral

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