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“Very bad...far from minimum standard”

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Hotel & Spa do Vinho, Autograph Collection
Ranked #2 of 9 Hotels in Bento Goncalves
Certificate of Excellence
Porto Alegre, RS
1 review
common_n_hotel_reviews_1bd8 9 helpful votes
“Very bad...far from minimum standard”
Reviewed April 22, 2013

If you are planning to spend time in Vale dos Vinhedos(winery valley) and spend around 300 plus USD go to another place! This hotel does not offer a decent breakfast neither room with bathtub.
Very simple, very basic, people in staff are lazy and not kind.

Room Tip: Find other place, if not chance ask for six floor
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  • Stayed April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Marco S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,291 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Houston, Texas
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 26, 2013

Spa do Vinho is a Strong personality building place inside South brazilian vineyards. The hotel hall is classic and finely decorated, definitely worths spending some time reading or chatting. Employees are well prepared for services and are really friendly. Hotel amenities are worth to be used, such as a pool with a wonderful view, tennis courts and gym. Walk paths among vineyards behind the hotel are also pleasant. The room is quite comfortable, but could have newer furniture. Breakfest if greatly served with a variety of options to please everyone's tastes.

Stayed February 2013, traveled as a couple
Helpful?
2 Thank WNusser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Georgia
Level Contributor
78 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 20, 2013

I had the pleasure of staying at this property for two weeks while in town for work. It really felt like more of a vacation because the region is full of vineyards and fine restaurants and of course excellent accommodations. The hotel is located in the middle of a vineyard and miles away from civilization. The hotel was beautiful both inside and out. The staff had a can do attitude and tried to cater to our every need. My only complaint was slow service at the restaurant and bar but I only had a few meals here so it was negligible... My favorite part was the breakfast. There were so many options and everything looked and tasked delicious. I definitely recommend staying here.

Note: this property is several miles from town so a car or taxi is required if you want to visit other wineries or experience other restaurants.

Room Tip: Odd numbered rooms face the front (Preferred view).
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  • Stayed January 2013, traveled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
1 Thank wintervillega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami Beach, Florida
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed January 21, 2013

We had a great relaxing time at this hotel, the location, the staff and the Spa Caudalíe are world class. The comfort of the rooms, views of the vineyards, the wine tastings and the Spa treatments make you forget about time, truly a very enjoyable experience.

Room Tip: Some suites have a private jacuzzi on the balcony, they cost a little more but are definitely worth...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Mauricio M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brasilia, DF
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed January 3, 2013

There are no words to describe who enchanted I was by this hotel. I've been to the region (Vale dos Vinhedos) many times, but the experience of this hotel was unique. The staff is amazingly supportive - the health center instructor, for example, offered himself to play tennis with my husband, as he saw his raquet and was aware that no other guest plays tennis...
The facilities of the hotel are really nice, including the Spa Caudalie. Private tasting sessions are offered to the guests and the activities of the health center are superb, like the morning walking throuigh the vineyards.
Although they have some activities for kids, the hotel is more suitable for couples and winelovers.

Room Tip: Rooms facing MIOLO winery
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobertaMMG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Porto Alegre, RS
Level Contributor
97 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed October 30, 2012

Prior to getting to Hotel I checked (as usually Trip Advisor) and read some reviews, and now I am glad to say that ALL mentioned items I read were fixed.
Rooms are very nice, and big enough at least for me (1,93m). The Bed is a Super Kingsize. Service is perfect without being excessive formal, whats even more interesting.
Breakfast is served on your table, not Buffet, and is fast, generous and with friendly courtesy brought.
Prices for extras are absolutely reasonable, what is not a standard in Premium Hotels (usually are expensive!).
Restaurant has a nice menu and good food, correctly prepared according to your instructions and with nice presentation. Service is excellent.
SPA is very nice and has a day option for a couple with massage, Bath, and a third option for USD 350 all for couple, what is not cheap but fair.
Will get back for sure!

Room Tip: Get to the SPA, it's a must do!
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marcopfeifer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
173 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed August 13, 2012

Spa do Vinho is a very unique hotel set in the beautiful wine region in Bento Goncalves - Vale dos Vinhedos. The hotel is surrounded by vineyards, vineyards and more vineyards - just beautiful! The atmosphere and décor is warm and welcoming, with fireplaces, a big wooden book shelf and many comfortable sofas and armchairs... just perfect to kick back with a glass of wine at the end of a busy day exploring. The room on the 6th floor features a terrace and gorgeous views of the valley - another great spot to relax. We were in a corner suite with a small balcony and stunning views. They arranged a VIP wine tasting at the Miolo vineyard, just opposite the hotel, which was really delightful. The food was delicious, everything from the gorgonzola gnocchi to the foie gras steak, they really nailed every dish. The service was okay, but they can definitely iron out a few details. They offer a French breakfast, in which they bring small food trolleys around the tables. They really have to be on top of things for this to run smoothly. We constantly had to call the waiters because they were already setting up for brunch. Overall it was a very nice experience and we would definitely recommend the hotel.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cpc_27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel & Spa do Vinho, Autograph Collection

Property: Hotel & Spa do Vinho, Autograph Collection
Address: Rodovia RS 444 Km 21 | Vale dos Vinhedos, Bento Goncalves, State of Rio Grande do Sul 95700000, Brazil
Phone Number:
Location: Brazil > State of Rio Grande do Sul > Bento Goncalves
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Bento Goncalves
#4 Romantic Hotel in Bento Goncalves
#5 Business Hotel in Bento Goncalves
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hotel & Spa do Vinho, Autograph Collection 4.5*
Number of rooms: 128
Official Description (provided by the hotel):
Located in the heart of Vale dos Vinhedos, Hotel & Spa do Vinho Caudalie is in a building in Tuscan style, surrounded by spectacular scenery, full of history and culture. The Caudalie Spa, which features French products and vinotherapic treatments, is specialized in unique protocols using polyphenolic extracts derived from grapes and the winemaking process. The hotel has two restaurants, Leopoldina and Trattoria Damigiana, the Sabrage bar and a splendid wine cellar with over 700 labels rare, domestic and imported. Holder of a deep partnership with all the wineries in the region, the hotel conceptualizes all its services as a “tribute to the world of wine," coming to bear its own exclusive Merlot VE wine. The resort also offers a magnificent Events Center, specialized in gastronomic congress and magnificent weddings. Besides the spa , the hotel has several options of leisure, such as trails among centenarians vineyards, outdoor swimming pools and Jacuzzi, health center, two tennis courts, shop Fleur de Vigne, lan house, smoking lounge, wine library, plus several themed packages over the all year long. ... more   less 
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Hotel & Spa Do Vinho, Autograph Collection Bento Goncalves, Brazil

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