Starting with reserving the trip, the staff was informative and very helpful. We had lots of questions which were all promptly and completely answered. We wanted to adapt our plans from the existing itineraries and Borneo Eco Tour were happy to adapt.
Upon arrival, they were waiting with smiles at the airport. We were quickly transferred to the houseboat.
The houseboat itself was exactly what we expecting but seeing it in person was exciting. The staff consisted of 4 people - the captain, cook, guide, and assistant. The we're all friendly and willing to do what it takes to make sure we had a great time. They even cleaned our shoes after each hike!
The experience was more than what I expected. The feeding camps are simple but our guide provided lots of color about their importance and value. Of course the orangutans are amazing to see in person.
The food on the houseboat was simple but good. We were never hungry!
The cabin thankfully had air conditioning so we were able to sleep at night! It uses a generator from 6pm to 6am. The bed was comfortable.
The only downside was that we were in the jungle so we had to contend with lots of bugs... very large bugs. The crew made sure t he bathroom was bug-free as much as possible but be prepared. Remember, this is the jungle!
Overall, this was a perfect way to see Borneo.
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Didnt expect that Pangkalan Bun has this eco-type hotel. Perfect location, gorgeous design, super comfortable. It was the best night after a long and challenging journey. I slept like a baby. The food was super delicious. the staff is friendly. great management!
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