The biggest problem is the management. I left the hotel very early one morning and when I returned in the evening, I noticed the room had not been cleaned. I called guest services to ask for some bottled water and apparently there was no one who could speak English. I was put on hold for 10 minutes and eventually I gave up.
To make things worse, when they finally managed to find a staff member who spoke English, that guy wrongly accused me of having switched on the "do not disturb" sign - which was definitely not the case because I checked 2 times, once when I left in the morning and again when I returned in the evening. Also, no apology whatsoever from anyone at the hotel; the staff attitude is just shocking.
There should be much better options at Emeishan, my advice is to look elsewhere.More
- Free Wifi