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“Hans Merensky”

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Hans Merensky Hotel & Spa
Ranked #4 of 6 Hotels in Phalaborwa
Marrakech, Morocco
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Hans Merensky”
Reviewed June 13, 2012

I recently stayed at Hans Merensky and have to say that to my surprise we had a wonderful time, like every hotel there can always be improvements but for what we paid and the service we were given we have no complaints just maybe a better selection of wines and food. The rooms are fine and we are in the bush we played golf and enjoyed every minute of it. We will definitely be back thank you to all the staff and to Juan and Linah who looked after us.

See you soon

Louis

  • Stayed June 2012, traveled with family
    • Value
    • Location
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Helpful?
Thank louisthe14th
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 reviews from our community

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    25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
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English first
Brisbane, Australia
Level Contributor
157 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed March 21, 2012

I recently stay for 12 days for business. After reading a few "bad" reports I was feeling a bit dubious about what to expect. Taking into account it's location, remote area of South Africa, I rate this as a great resort. My suite was on the golf course, fantastic views and short walk to the central facilities. After trying food in all the eating establishments in Phalaborwa, I eat at the hotel as my first preference. The staff are fantastic, in fact delightful. They are so helpful and in their way endearing to those who are willing to engage with them. The golf course is great, the wild animals a truly South African experience and the design of the hotel is of world standard. I can highly recommend it as a destination for Kruger visits.

Room Tip: Ask for a room on the golf course, and if there are more than 2 of you, get two which adjoin a share...
See more room tips
  • Stayed March 2012, traveled on business
    • Value
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Helpful?
1 Thank Francis B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Zurich, Switzerland
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 18, 2012 via mobile

Rooms could do with some refurbishing, pool is not usable.... water dirty during several days of our stay. Staff and reception friendly. Food is average. Golf was an outstanding experience with giraffes, warthogs, impalas and baboons on fairways and hyppos and crocodiles in the water... Would come back especially in connection with golf...

Stayed February 2012
Helpful?
Thank Peter I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Level Contributor
139 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed February 8, 2012

I recently stayed at this hotel for 4 days and had previously stayed here in the past. The facilities and infrastructure had improved and the staff were kind and courteous. The pool and bar area is a great area to unwind and the recent addition of free Wi-Fi with your room allows the ability to mix your work with pleasure.
This hotel provides a great location to visit the park or enjoy a round of golf.

  • Stayed January 2012, traveled on business
    • Value
    • Location
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Helpful?
2 Thank CRAKYL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durban, South Africa
Level Contributor
36 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 24, 2012

We are South African and booked this hotel as it was recommended for it's Golf Course. The once magnificant golf course has been neglected due to maintenance not being kept up with required equipment. The new owner apparently was only interested in expanding the accommodation but has left the construction half finished. The main original building is magnificent, but staff changes affect the service as nobody seems to know what is going on and who must make the final decisions. The overseas tourist does not get to know what South African Tourism is about when this is their only experience and I honestly hope that these tourists will have the opportunity to experience some of our other great resorts.
The New Year's "Dinner Dance Buffet" existed of barbequed meat (lamb chops, chicken kebabs and steaks) rice, potato bake and butternut for the main meal with only 2 types of salad and 1 soup as starter and 1 pudding or fruit salad as desert. Furthermore the guests could not order wine by the glass and were forced to purchase a full bottle of wine. How is this possible at a 4star graded Hotel?!

  • Stayed December 2011, traveled with family
    • Value
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Helpful?
4 Thank Inkie4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Phalaborwa hotels

Phalaborwa, South Africa
1 review
Reviewed May 27, 2011

Dear Louis and Team

A very big thank you from myself and GAGE Specialists.
You really went above and beyond, to supply a service that helped make the Golf Day and our Gala Dinner a huge success.
The venue was well presented, the food was great, the waiters and service was excellent. Irene (peanut) and you ran the operation with perfect coordination. Your personal attention to this function was not expected but very much appreciated.





To everyone involved behind the scenes, a big thank you to all of you as well.

  • Stayed May 2011, traveled on business
    • Value
    • Location
    • Cleanliness
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Helpful?
Thank Gage010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 4, 2009

We booked this holiday over 6 months ago and were never informed of all the construciotn work taking place. We booked for a period of 2 weeks (long stay) in a self catering unit.
When we checked in the interleading room was locked, the courtyard with wash machines ect was not accessible and our room was located in a position with construciton taking place on 3 sides. Dust, noise, workers etc a continuous dilema.
Once we had locks/keys changed, the courtyard swept (once and only once), the washing machine and tumble drier 'swept' down we were never ONCE contacted by anyone from the management team to consider moving us, or 'up' the cleaning services etc as we were living in a noisy dust bowl.
Other problems - dirty swimming pool water, VERY limited spots with mobile reception, no internet services (no WIFI), TV reception awful - very 'snowy', telephone in room had constant loud crackling, blinds on windows forever falling down (we had to fix them) .....
Such a pity as golf course is lovely (Pro shop awful!!) also enjoyed the Spa as they seemed to care for the customer.
We spent a lot of money here - accommodation, meals, bar, golf nearly every day, spa treatments - perhaps that is all that the management care about. They certainly don;t seem to care about customer service.
We recommend the golf course and the spa but STAY AWAY from this hotel until the management changes. Even after FIFA !

  • Stayed October 2009, traveled as a couple
    • Value
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Helpful?
2 Thank ColieAustralia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hans Merensky Hotel & Spa

Property: Hans Merensky Hotel & Spa
Address: 3 Copper Street, Phalaborwa 1390, South Africa
Location: South Africa > Limpopo Province > Phalaborwa
Amenities:
Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #4 of 6 Hotels in Phalaborwa
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hans Merensky Hotel & Spa 4*
Number of rooms: 143
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