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“Could have been much better”
Review of Mapple Hermitage

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Mapple Hermitage
Ranked #20 of 27 Bhimtal B&B and Inns
Reviewed June 25, 2013

We stayed at the hotel during June 2013, for 2 nights. It is located on the main Bhimtal - Bhowali highway.The property has a huge area, but not properly utilized. The parking area is small (as compared to the number of rooms). The rooms are nice with some rooms offering lake view. The look and feel of the restaurant is average, and so is the food. There are no activities for the children (except for the swimming pool). Overall, an average hotel with good rooms.

Room Tip: The lake view rooms have traffic noise also.
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  • Stayed: June 2013, traveled with family
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3  Thank piyush2707
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mapplehotels, General Manager at Mapple Hermitage, responded to this reviewResponded July 1, 2013

Dear Guest,

First of all, thank you for choosing to stay at our charming and very contemporary hotel in Bhimtal and for sharing your review here on TripAdvisor.

Located in the lap of Mother Nature, Mapple Hermitage offers an array of options to make the guests’ stay absolutely comfortable and memorable. However, we regret that you did not have the perfect stay experience and that our services and amenities were not upto your expectations. But, with a review such as yours, it gives us further insight to continue to raise the bar of our services and offer our patrons with par excellence and a superior stay. We are glad for your suggestions and that you were impressed with the lake views from our guest rooms.

Thank you once again for your feedback and hope to serve you with improved services and amenities on your next trip.

Best Regards,
Prashant Dixit
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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63 - 67 of 67 reviews

Reviewed June 5, 2013

Mapple Hermitage in Bhimtal is very well located atop a hill overlooking Bhimtal,yet it is away from the city's hum-drum.
The hotel rooms that face the city give a very beautiful city view & are a delight. The staff were courteous and efficient.
The quality of the food was only average. The rooms are spacious and comfortable. The A/C was not very effective and unfortunately there are no fans in the rooms.

Room Tip: One must opt for the rooms overlooking BhimTal, and on the 3rd/4th floor.
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  • Stayed: May 2013, traveled with family
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2  Thank Hemant01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mapplehotels, General Manager at Mapple Hermitage, responded to this reviewResponded June 8, 2013

Dear Guest,

We thank you for staying with us recently and for sharing this feedback on public platform.

Located amidst breath-taking location, our property offers an array of options which offers a spectacular view of hills and lake. Our team of skillful professionals takes care of organizing comfortable stays and offers outstanding services. We are delighted after learning you appreciate the location, property and our staff. It is great to know that you liked our hotel and had a wonderful time staying with us.

It was pleasure to host you and we look forward to serve you again.

Best Regards,
Prashant Dixit
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 5, 2013

The place is located a bit far from the main city and the view from the room was amazing. It was quiet because of its distance from the main city, so its very peaceful and a good change from the crowded tourist-y Nainital. The service and the staff is excellent!
If you're looking to try different places to eat around the resort because if its steep prices for the menu items, you'll not find anything. That's the downside of being away from the city. Other than that, an excellent place to visit!

  • Stayed: June 2013, traveled with family
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Thank TravelDiaries18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mapplehotels, General Manager at Mapple Hermitage, responded to this reviewResponded June 14, 2013

Dear Guest,

We thank you for choosing to stay with us on your recent trip and for writing this feedback. Located amidst peaceful tranquillity, our property unveils the best relaxing options for accommodation. An ideal option for all kind of travellers, our guests can choose from an array of relaxing options or indulge themselves with recreational facilities. It is great to learn that you appreciate our team and the services offered. We are delighted to know that you loved staying with us and enjoyed yourself on this visit.

Once again, we thank you for staying with us and look forward to host you again.

Best Regards,
Prashant Dixit
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 2, 2013

The room, was so dusty, smelled horribly of mildew/mold to the extent that I had difficulty sleeping. The tv kept malfunctioning, there were no towels when we arrived, or soap or "toiletries" as promised. The staff was extremely loud and no regard for the guests they try to cheat .In my point of view worst hotel of the world

Room Tip: worst hotel in the world
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  • Stayed: June 2013, traveled with family
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1  Thank peter_07_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mapplehotels, General Manager at Mapple Hermitage, responded to this reviewResponded June 4, 2013

Dear Guest,

We would like to thank you for choosing Mapple Hermitage Bhimtal during your recent trip. We are a budget hotel in Bhimtal and are located near the lake and few kilometers from Nainital. We strive to make for the best stay of our guests with our facilities and services, though we regret that your stay was not up to the expectations.

We thank you once again for your valuable feedback and look forward to serving your stay with improved services.

Best Regards
Prashant Dixit
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 11, 2012

I recently visited the picturesque town of Bhimtal in Uttarakhand with family and we stayed at the Mapple Hermitage resort there! Never before have I been so impressed by a resort! The best part about the place was its location, the gorgeous lake in front of the resort makes the entire experience of the place rather splendid! While my family did go out to explore, I spent most of the time sitting at Mapple, reading my favourite classics and enjoying the weather at Bhimtal!

The service at the resort was extremely nice with thir staff being very efficient and patient with me (getting me endless cups of teas and coffees)... I give a double thumbs up to Mapple Hermitage resort!! Must stay there only if you visit Bhimtal!!

  • Stayed: June 2012, traveled with family
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2  Thank ReemaBehl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 14, 2012

Dear Reema,

We would like to thank you for staying at Mapple Hermitage at Bhimtal recently. It gives us great pleasure to know that your stay experience here was a memorable one. We feel honored to know that our property was at par with your expectations and you were impressed by our stunning location especially the gorgeous ‘Bhimtal’ lake. It is the serene backdrop of our resort that makes it an ideal get-away from all the stress and monotony of daily city life.

We appreciate your kind comments about our efficient staff members who make every effort possible to ensure a great stay experience for our guests. We would keep striving to keep up with this benchmark that we have set for our hospitality services.

We thank you once again, for such a kind feedback and cannot wait to be your host in future.

Best Regards,
Prashant Dixit
General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mapple Hermitage

Address: Bhimtal Bhowali Road | Mehragaon, Bhimtal 263136, India
Phone Number:
Location: India > Uttarakhand > Nainital District > Bhimtal
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #20 of 27 B&Bs / Inns in Bhimtal
Price Range: $49 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Mapple Hermitage 3.5*
Number of rooms: 48
Official Description (provided by the hotel):
Perched in the lap of Mother nature amidst the sylvan Kumaon Hills is the charming and contemoporary Mapple Hermitage Bhimtal. The exhilarating fresh mountain air, the myriad colors of nature and the breath taking view of the picturesque lake, make this retreat a balm for the soul. ... more   less 
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