When we arrived at the hotel just after 13:30 we were delighted to be told that the room was already free. We travelling with another family and so had two rooms next to each other. As you can see from the photos the rooms are tastefully done in an African theme.
Everything was very clean and tidy. Check in was efficient and the staff spoke english there never seemed to be a queue at check in any time we passed.
I only stayed one night so cannot comment on cleaning of the rooms etc. However our night's stay there was very pleasant and would recommend it to anyone wanting to visit Phantasialand. We used the free shuttle bus into Brühl as well which ran every hour.
There was a play area for the kids (4-7 years) which was supervised with soft balls and a film/relax area where the kids could draw etc.
The lounge bar only had 2 staff serving cocktails (very slowly).
Downside was the restaurant. You need to reserve it when making the booking unless you want a long wait or to sit outside (We stayed Thursday night and both buffet and à la carte were full.) The buffet was 25€ per head but they food wasn't to my taste and quite slow to refill the salad etc.
Breakfast was included in the hotel price and here it was much better and more value for money.
I would recommend it for families with young kids but not for business or teenagers.
- Official Description (provided by the hotel):
- Welcome to the magic of Africa! Enjoy an unforgettable short break with your friends and family at Phantasialand. MATAMBA is a family hotel that awakens a longing for the fascinating continent and will instantly satisfy your adventurous yearning to see far off places! You can experience your dream African home whilst enjoying all the benefits of western standards in our rooms and suites. For the young guests the WATOTO kids’ fun has already started behind the tall palms in the foyer, with a large indoor and outdoor adventure play area that offers a huge amount of space to play, romp about and experience new things. This is where the children can climb and throw balls at each other. Whilst the young ones go on an African safari adventure and try out their skills on the fantastic climbing course in the savannah, the adults can relax with a drink in the Jafari Bar. Our restaurants will carry your taste buds off to the vast continent of Africa. Its exceptional food is as varied as the continent. Exotic, fresh, creative and inspirational - simply delicious! ... more less
- Reservation Options:
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