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All reviews heritage property beautiful lawn tip box play area for kids service was a bit slow old world charm hill station lovely property single night main building badminton court small hotel service staff jhula devi temple memorable stay cup of tea great view
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Reviewed June 11, 2014

We just returned from Ranikhet. Before leaving we had booked this property through the Ibibo button next to the picture of Chevron Rosemount Hotel, Ranikhet. The prices displayed are misleading. The Ibibo icon says Rupees 2361 but the entire amount with taxes PLUS Ibibo's hidden fees etc comes to almost 4000 bucks a room. Ok, that is fine since there is a disclaimer about taxes, etc. which we all must read. HOWEVER, and this is the real fraud, the booking is not for Chevron Rosemount (a 4-star property) but for the Ranikhet Club, a 2-star property which is in another part of Ranikhet, and boasts none of the facilities of Rosemount. Only after the booking is completed and the money had gone through did we get a message saying thank you for booking the Ranikhet Club for so and so dates. We called Ranikhet Club to change the booking but the manager Mr Shailendra Singh was extremely unaccommodating. When we reached, we called him again because we were paying 4000 bucks for a dirty, small, hot room without even a ceiling fan in a reasonably dilapidated property. The bathrooms had not been cleaned since the last guest left, and sheets were dusty and most of the lights didnt work. Worse, there was a small kumbh mela of flies going on outside the rooms, making it impossible to eat or drink anything outside the room without the danger of swallowing a fly or two. The manager was unmoved this time as well, since the money was safely in his pocket by now.

Now for the twist in the tale. Ultimately we ended up having a gorgeous holiday at the Ranikhet Club. Reasons:

1. The staff (all of four young men) were outstanding. Even with the limited resources they had, they strove to meet every demand from the patrons. They ran around from 6 am to midnight every single day we were there, making sure they could make our stay as comfortable as possible. they cleaned and aired out our rooms, gave us fresh sheets, drove the flies away as best as they could, brought us pretty much anything we needed.

2. The food was delicious. The talented and hardworking cook is equally adept at local Kumaoni, north Indian/Mughlai, Chinese and colonial/continental fare. Almost everything we ordered was great - simple but really tasty. Plus, breakfast and dinner were included in the room price, and we were free to order as many dishes from the a la carte menu.

3. The Club is a 19th century colonial heritage building, even if our rooms felt like the neglected outhouses. It has three lovely big living/lounge rooms with tall ceilings and windows looking out to the forests, meadows and grounds sweeping away into the wilderness and outdoor seating which is very pleasant for an evening drink (the flies seem to prefer an early bedtime). Guests are free to play lawn/table tennis, billiards or carrom by borrowing equipment - the staff are really easygoing about using all facilities, and will even play a game with you!

4. Ranikhet itself is bliss. Walking around this immaculate hill station with its pristine military cantonment roads, massive oaks and pines, grand churches and apple orchards is all you need to heal from the city. The Club is in a particularly quiet part of town if that suits you. By the third day all your senses have quietened down, and you never want to leave.

5. Again, the staff. By the end of our four day stay we felt it was home. I do hope the Chevron management realises what gems they have hired and pays these local boys well.

So moral of the story is: Ranikhet Club is well worth it if you book directly through them or through Makemytrip (they told us this would be cheaper) and be prepared for not perfect, smallish, hot rooms. It's best to go after the season is over (July 7th onwards) when the hills will cool down and you wont feel the need for a fan or AC in the room. Best of all the prices should almost halve. The Club staff informed us they have also ordered fly-vanquishing machines. I am definitely going back, but not in the height of the summer, and certainly not through Ibibo. Tripadvisor should take note of Ibibo's or the Chevron Management's defrauding of customers.

Stayed: June 2014, traveled with family
6  Thank SunaliniK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 9, 2014

Was part of my tour - Ranikhet and Nainital. When we arrived, our rooms were ready and we were escorted to it by the manager.

It was an amazing experience. The rooms were clean, the bathrooms huge and sparkling and the views spectacular.

The staff was very attentive to our needs and immediately sent up loaded plates of tikkies and french fries when they heard that we had missed our lunch.

Hot tea and coffee accompanied it along with a glass of milk for my little kid. The snack were so yummy, we asked for a second helping and it arrived within minutes.

We had to pre-order our dinner and it was ready dot on the requested time. Again, it was simply delicious and the fresh mountain air had already made us so hungry that once again, we requested second helpings.

The hotel has a clearing where they have installed swings and rides as well as net for badminton and a basketball hoop. All of us played badminton after years - the hotel provided the equipment.

Morning, a delicious breakfast awaited us out in the garden, where we wanted to be served. We enjoyed delicious parathas and continental breakfast to the tunes of chirping birds and a cool breeze.

Once again, personal attention from the staff made the experience even more memorable. Left with a huge smile, a promise to return and a good tip in their tip box.

P.S: They have a policy of requesting guests to deposit tips in their tip box, which they empty at the end of the month and distribute equally among the staff. So, even those working in the background feel appreciated.

Room Tip: the ones on the top floor, preferably facing east. You get a good sunrise view.
  • Stayed: June 2014, traveled with family
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2  Thank Mala S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 4, 2014

1. Beautifully located, well maintained exteriors, gardens, lawns etc
2. Nice views of snow-clad himalayas
3. Personalized service of food, breakfast, meals etc
4. Rooms are large but have peculiar smell, creaking flooring and can hear foot steps of upstairs customers
5. the not-so-good part is the bathroom - gets completely wet, no proper design, no bath curtain
6. Wi-fi of good quality but half the time the telephone connection is down

Room Tip: Be Prepared to Relax with interrupted or poor quality phone connections
  • Stayed: September 2013, traveled as a couple
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2  Thank dkr50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 17, 2014

A beautiful property in a lovely wooded area. Definitely recommend it for a quiet, peaceful getaway. It was lovely to wake up in the morning and see many different birds. The beautiful lawn with a nice view of the hills beyond made our breakfasts memorable. The staff is friendly and unobtrusive. Rooms are clean. We did not expect the room to have much plastic needing everyday replacement like the usual mineral water bottles/coffee/tea packs, and the hotel did not disappoint. They were not there. The bath essentials were in order. There is a small tv with local cable connection. Food is great. A play area for children and a table tennis room kept my son busy. Though the wooden floor creaks and it takes a little bit of time to get the insects out of our room at night, this hotel is the perfect little place to unwind.

  • Stayed: May 2014, traveled with family
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2  Thank PadmaBalamukund
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2014

Located in a wooded and forested part of ranikhet, its just an amazing setting with a lovely property that's nice and big and has a lovely big lawn, great food and nice and big rooms to stay in. This is a must visit while in ranikhet

  • Stayed: April 2014, traveled with family
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5  Thank dhruvmumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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