The worst experience I have ever had in a hotel in my lifetime was Hotel Shanti Palace in Ujjain. The Room was not cleaned up when I arrived. Each and everything was arranged in my presense. The bedsheets were dirty and the room was a complete mess. TV was not working. Room service was PATHETIC. At night, the light went off for around two hours and all the staff were busy repairing that. Added to the woes.. there was no warm water avaialble in the morning and they priovided hot water in buckets after telling them several times. There are other inconvinience as well in the hotel. A cheap lodge would have provided better service than Hotel Shanti Palace.