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“Horrible Experience”

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Hotel Shradha Saburi Palace
Ranked #16 of 78 Hotels in Shirdi
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Horrible Experience”
2 of 5 bubbles Reviewed March 22, 2013

I stayed at this hotel for 2 days after reading the reviews on tripadvisor. To my surprise i did not expect such a terrible experience. To begin with : the floors were not clean , room too small to be called a deluxe room , towels given were not clean. I wonder why they charged 2k per night. At night a big group checked in and late at night the amount of noise they created was unbelievable, could not sleep properly and had to finally call the reception for their help to ask them to maintain silence, hotel management needs to take into account the privacy and non disturbance of other guests. Next morning again, shockingly they did not provide any bathroom kit as shown in the pictures. Had to walk all the way to get toothpaste. All said and done,our darshan at Sai Baba temple was worthwhile and that is what matters. Not coming to this hotel again for sure. Om Sai Ram!!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Vikram_victor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karankakkar, Owner at Hotel Shradha Saburi Palace, responded to this review, March 30, 2013
Dear Mr. Vikram

Greetings

I am very sorry to read your comments regarding inconvenience u had during your stay even though we always try to make sure to give most memorable stay for each of our precious guests (Our Hotel Shradha Saburi Palace) it is very much liked by all visitors ) but i am sorry that same could not be delivered to you.

We are working to improve the area which have been marked by you to ensure to increase the comfort for our guests

We thank you for your visit and look forward to welcoming you back soon !

Warm Regards,

Karan Kakkar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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135 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Hyderabad
1 review
4 of 5 bubbles Reviewed March 21, 2013

i booked two ac rooms through tripadviser after seeing rating.the hotel is excellent for budget traveller.i enjoyed my stay for two days in the hotel.The staff is very co oprative and they allowed me to stay in room for 3 hrs after check out.service is ok.Bath rooms are neat and water is good.Restaraunt is no so good for southen travellers.Location wise it is near to the temple.so overall very good hotel.
Ravikishore

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank RaviKishore777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karankakkar, Owner at Hotel Shradha Saburi Palace, responded to this review, March 30, 2013
Dear Mr. Ravi Kishore,

Om Sai Ram...!

Thank you for sharing your experiences via TripAdvisor, it was our pleasure to have you stay with us at Hotel Shradha Saburi Palace.

It is great to hear that you enjoyed the stay with us. I will pass along your kind words to the staff. I have taken on board your comments, and we will take the necessary action.

Thank you and we look forward to welcoming you back to Shirdi on your next visit!

Kind Regards,
Karan Kakkar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed March 7, 2013

Stay Duration: 01March2013 - 3March3013
We visited Shirdi with Family(6 Members) and stayed for almost 2 days in Hotel Shradha Saburi Palace.
Hotel was clean,Good Food(Home Like Food), Staff behavior is also good.In all i can say its value for Money or good budget Hotel.

With all good experience, i am carrying some bad experience from Hotel as well.

We had return train from kopargaon (3March3013 9:15 am).
1. we planned to have breakfast in the hotel before we start our return journey, after talking to Shift manager on 2March3013 we ordered our breakfast in advance and he assure us that our Breakfast will be ready max by 7:00 am in the morning but next day around 7:10 when we reach Restaurant they were opening it and said they were not informed about it.So after some argument around 7:30 am we managed them to start preparing the breakfast.
2. Hotel travel desk booked return taxi for us from Hotel to Kopargaon railway station and tell us the fair which we asked to book a day before. but on d-day around 8:20am(3march) Shift manager tells us new fair which was higher then what has been communicated to us, shift manager said that he don't have any idea about what fair has been told to us and which taxi has been booked for us. when we argued he said taxi will be charged what he has communicated else we can go and hire any other taxi from out side.
After having altercation we managed to get a taxi from them.

In all i would say, Stay was good but if you plan to stay in Hotel Shradha Saburi Palace my Experience will helps a lot.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank deeptyagi1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karankakkar, Owner at Hotel Shradha Saburi Palace, responded to this review, March 8, 2013
Dear Mr. Tyagi,
I apologize for the discomfort you faced with us at the time of check out. I have taken your complaint seriously and have followed up this matter with my team. I would like to offer an explanation for the cab incident. Please note that the local people know very limited English / Hindi. Hotel Shradha Saburi Palace like to hire local people as much as possible, in order to give back to the community of Shirdi. Unfortunately locals sometimes don't have great English skill, but this is not generally necessary for a role such as cab booking.

This resulted in a communication problem between yourself and the member of staff.Once again, I apologize for the awkwardness you felt during your stay with us. It was never our intention to make you feel anything less than completely satisfied.

Kind Regards
Karan Kakkar
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Level Contributor
44 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed March 4, 2013

Visited this hotel on 3rd march 2013, took my parents,wife & son. I was quite impressed with the hotel rooms just like what I had expected after reading other travellers reviews. Rooms were clean, toilet spic & span. I was on 1st floor, didn't get wifi as promised in the room which was only accessible in the ground floor reception area.

Pros good location 3 mins walk to palki gate of sai temple
Neat & clean surroundings
Good rooms which are VFM

Cons Restaurant not good esp complimentary b/f we were only provided poha not much choice
Restaurant staff needs training since the guy was struggling to serve us.
I stayed in AC deluxe room, feel price could have been lower considering the facilities on
offer

Overall my family went to shirdi for babas blessings & after the tiring darshan, we were quite relaxed in this comfortable hotel.

Room Tip: Any room should be ok since they are all similar & anyways not much to do within the hotel premi...
See more room tips
  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SubrotoB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
karankakkar, Owner at Hotel Shradha Saburi Palace, responded to this review, March 8, 2013
Dear Mr Subroto,

Thank you for taking the time to share your experiences with us, via Trip Advisor. We are delighted to hear that your family enjoyed your stay at Hotel Shradha Saburi Palace!

It was our pleasure to have you with us at Shradha Saburi and we look forward to welcoming you and your family again on your next visit.

I will pass on your kind words to our team, and thank you again for choosing Hotel Shradha Saburi Palace.

Kind Regards,
Karan Kakkar
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lucknow, India
1 review
5 of 5 bubbles Reviewed February 22, 2013

one of our most loving visit to shirdi was on this 14th feb 2013. its was really memorable. We went to shirdi on train on howrah sai nagar express which was very slow and was late for couple of hours but any how when we reached to our hotel all our tiredness just went away.

From our arrival itself the hotel staff was so helpfull, they were really corteous.

Hotel location was also just few min walking distance from temple.

Really recommendable........

Room Tip: Triple bed room was good one for our family. Me , my wife and our two kids were very comfortable in...
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  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank joydip b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sushg, General Manager at Hotel Shradha Saburi Palace, responded to this review, February 23, 2013
Greetings From Hotel Shradha Saburi Palace,Shirdi...!
Dear Sir/Madam,

Heartly Thanks To You For Reviewing Our Hotel On Trip Advisor .... Thank you for your great comments. We hope to see you again soon.
Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed February 21, 2013

As this was our first visit to shirdi we were bit confused about where to stay , how to reach shirdi, where to go , and were not sure what to do. Thanx to trip advisor as it helped us alot. As we came to know about the hotel from trip advisor i just made enquiry to shradha saburi palace i just made a phone call to hotel and u beleive these guys just made each and every thing just perfect they made arrangement for each and every thing ,my air tickets from bangalore and return, they gave us pickup and drop from pune airport and back, our accomodation in hotel, really the performance of management was appritiable and we had an excellent hospitality through out our stay in hotel, once again i thanx to trip advisor for giving us correct informations and worry less stay in shirdi.

Room Tip: What to say , The best was either to hear aarti from rooms ,in reaturant,in lobby . i suppose all th...
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  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank chandni j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sushg, General Manager at Hotel Shradha Saburi Palace, responded to this review, February 23, 2013
Dear Sir / Madam
Thank's for the Great compliments, We would surely notify our staff to encourage them to provide good service to our customers.

Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
3 of 5 bubbles Reviewed February 15, 2013

the place is still under construction, but inside of hotel is ok for family stay. for the price other hotels charge, i think this was a reasonable price hotel. But hte hotel is not near to the temple, it is atleast few mins drive to temple. no comments about food, as we ate outside. hotel is still developing, but by general shirdi standards, it was a good place

Stayed February 2013, traveled with family
Review collected in partnership with Cleartrip

Helpful?
Thank Venkat S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sushg, General Manager at Hotel Shradha Saburi Palace, responded to this review, February 16, 2013
Dear Guest,
Greetings From Hotel Shradha Saburi Palace,Shirdi…!
Thank You For Taking Time To Send Your Review Of Your Stay At Hotel Shradha Saburi Palace,Shirdi.
We Are Very Pleased That You Enjoyed The Stay And Facilities’ Of Our Hotel.
I will definitely convey your appreciation to the associates you've mentioned and the team. I’m sure they will be encouraged to continue to serve guests with warmth and courtesy.
we guarantee great service and a memorable stay! Come, experience our hotel's hospitality and discover why so many of our guests want to return to us again.
We thank you for your valuable feedback and hope to have the pleasure of serving you again at Hotel Shradha Saburi Palace -Shirdi !
Warm Regards,

Sushant Ghodake
General Manager Hotel Shradha Saburi Palace,Shirdi. Mob- 09503518642,08237786012
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Shradha Saburi Palace

Property: Hotel Shradha Saburi Palace
Address: Survey No.5, Near Saish Hotel, Vijaya Bank Lane, | Pimpalwadi Road., Shirdi, India
Location: India > Maharashtra > Shirdi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #16 of 78 Hotels in Shirdi
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hotel Shradha Saburi Palace 2.5*
Number of rooms: 24
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