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Hotel Sai Grand Castle Inn
Ranked #66 of 81 Hotels in Shirdi
Reviewed December 4, 2013

Rooms are decent size,friendly staff and food was good .Highly Recommended .Will stay again when i visit shiridi. Free pick and drop service in Car to the temple and railway station.
They have arranged car service with local car driver for reasonable rate to drop off at nagarsol Railway station.

  • Stayed: March 2013, traveled with family
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Thank Coolnotts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swaroop03, General Manager at Hotel Sai Grand Castle Inn, responded to this reviewResponded December 13, 2013

Dear Coolnotts,

Thank you for spending your time to give us a straight and detailed feedback.

The satisfaction of our guests has highest...

Swaroopkumar
General Manager
9762907487
Hotel Sai Grand Castle Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (326)
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202 - 208 of 326 reviews

Reviewed December 1, 2013

Although I have a beef with the management because the claims made don't match with the actual place. The pictures make it look grander than life; which isn't the case. Its not a 2 min walk from the temple but a 10 min stroll; more if you have elders with you. But I've gone to this place the second time around only because its the neatest place I've seen for the price range in Shirdi. The bathrooms are clean, and tipping really helps to get the extra pillows and towels etc. They had run out of towels when we wanted to bathe; but other than that its safe for families. The crowd that comes here, isn't from tour operators so you're not troubled by loud and obnoxious families with kids running havoc. I'd recommend this place to anyone who's OK eating out because their restaurant is avoidable; who's more keen on worshiping God than have a vacation.

One request to the management: Use air freshners at the lobby. It stinks like a hostel mess; and that's not good for a value seeking customer.

Tip: The shuttle they run between the hotel and temple, note down the driver's number and call from a local booth when you're done with the darshan. (You would've left the mobile back in the hotel room)

Room Tip: Ask for rooms on the third floor. They're quieter.
  • Stayed: December 2013, traveled with family
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Thank RoyalEnfielder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swaroop03, General Manager at Hotel Sai Grand Castle Inn, responded to this reviewResponded December 13, 2013

Dear RoyalEnfielder,
Thank you for spending your time to give us a straight and detailed feedback.
Our Management Team Notice Your Suggestions and Improve Our Hotel Services and all Thinks

It is our aim to offer our guests rich and outstanding meals as well as regarding special wishes
That's why Our Team Make a AC Dinning Restaurant For Our Guest it is Complete is around 1 month
We are looking forward to welcoming you again during your next stay in Sai Grand Castle Inn and hope you will give us a second chance to convince you with a better service.

Thanks
Swaroopkumar
General Manager
9762907487
Hotel Sai Grand Castle Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 29, 2013

Very Near To Sai Baba Temple,Very Good Location , Very Good Service Provide to 24 Hours , Food is Fantastic, Cleaning is Very Good , In Room Very Fresh Atmosphere , Bathrooms are Clean , Very Big Lobby and A/c lobby ,staff is Very helpful Provide all Information About Sai Baba Temple and Near Places , am Fully Recommended this Grand Hotel

Room Tip: The Five Bed Room are Very good for Family
  • Stayed: November 2013, traveled with family
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Thank navnath74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swaroop03, General Manager at Hotel Sai Grand Castle Inn, responded to this reviewResponded December 13, 2013

Dear Navnath ,
Om Sai Ram ....!
Thank you for spending your time to give us a kind feedback on your recent stay.

It’s pleasing that you remarked the perfect location of our hotel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees.

Thanks
Swaroopkumar
General Manager
9762907487
Hotel Sai Grand Castle Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 28, 2013

- walking distance 8-10 min they have claimed 4 mn, the roads are horrible to walk if rains you are gone.
- they provide transport - it is never available on call so you are walking your own or swimming through waste waters
- size of the rooms 10x10 are little bigger place three beds imagine the moving place!! no towels, soaps, (have to ask every time you need)
- no kitchen (under construction) so you get all stuff in 30-60 min time as they have to pick up from neighbour for an additional cost ex tea is 30/- single small cup.
- I wont go there next time...

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Cleartrip
Thank Bala K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swaroop03, General Manager at Hotel Sai Grand Castle Inn, responded to this reviewResponded December 13, 2013

Dear Baba Sir,
Thank you for spending your time to give us a kind feedback on your recent stay
I Think You Choose Different Way to Go For Baba's Temple Because Our Hotel To Temple Distance Only 400 Meters It Means 4 Minutes
You Want Vehicle Service For Night 2 AM So Its Not Possible and During Day Our Hotel Give You No. Of Times Drop in Sai Baba Mandir and Near Market
Our Hotel Rooms Size and Bed Size Already Mention On Our Web Site and Its Not 10x10 ...I Measure with Foot Map Tape its a 12x15 and Photos are already update in Web site
www.hotelsaigrandcastleinn.com
Before Check-in all amenities Feel Full in Room
We are looking forward to welcoming you again during your next stay in Sai Grand Castle Inn and hope you will give us a second chance to convince you with a better service.
Thanks,
Swaroopkumar
General Manager
9762907487
Hotel Sai Grand Castle Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2013

It was a nice hotel to stay,the proximity to the temple being 7 to 10 min by walk.Service was good . We could not experience the food there as the restaurant is in the making.Otherwise overall a very nice stay at the hotel.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Cleartrip
Thank M H N S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Swaroop03, General Manager at Hotel Sai Grand Castle Inn, responded to this reviewResponded December 13, 2013

Dear M H N S,
Thank you for spending your time to give us a kind feedback on your recent stay.

It’s pleasing that you remarked the perfect location of our hotel and that you noticed our friendly and helpful staff. Certainly we have passed this on to our employees.

Thanks ,
Swaroopkumar
General Manager
Hotel Sai Grand Castle Inn

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 19, 2013

Very friendly hotel staff. Very much co-operative. Clean rooms and toilets. Walking distance from temple. Free drop to temple and bus stop/ railway station, in case traveling by bus or train. Value for money.

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Cleartrip
Thank Bharat B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hon_Sagar, General Manager at Hotel Sai Grand Castle Inn, responded to this reviewResponded May 13, 2015

It was a pleasure to have you stay with us during your recent visit to Shirdi and we sincerely appreciate you sparing time and posting a motivating review on Trip Advisor.

We are delighted to learn that you found our service and product to your satisfaction.

At The Grand Castle Inn, Shirdi, we are committed to providing our guests with the highest quality of service and it is appreciation such as yours which keeps us motivated and helps us in delivering our best.

Thank you for your recognition.
Regards
Mr. Sagar Hon
Gm-Hotel Sai Grand Castle Inn-Shirdi
+91 8484 800 600

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Reviewed November 18, 2013

Not up to the mark! First of all, it is stated that, it is 3 Star hotel; But in reality, it is not even to meet single star status. When we check in @4PM,they alloted room no:205, which was in Ist floor. That room was emitting foul smell, the room boy said that , it is coming from outside and closed windows. When I saw through window glass, lot of garbage dumped by the side of hotel.The bath room was unpleasant. On my insisting reluctantly, they shifted to room no:301, which was slightly better than 205, but roof painting peeling off. One 1 rupee shampoo sachet and small cake of soap (very hard) and towel even though washed but lot of stains. Do you call all these facilities of 3 star status? You can get a better hotel @ half of this cost at Shirdi.
May be Cleartrip is getting lot of commission from this hotel and luring the customers to book such hotels. Hence forth, I will not even entertain any offers from Cleartrip domain..

  • Stayed: November 2013, traveled with family
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Review collected in partnership with Cleartrip
Thank Valasapalle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hon_Sagar, General Manager at Hotel Sai Grand Castle Inn, responded to this reviewResponded May 13, 2015

Dear Guest,

First of all I am sorry to learn that you experienced difficulties during your recent stay at Grand Castle inn-Shirdi - I have already spoken to the responsible department head and you can be assured that all your concerns will be taken seriously. It is a matter of great regret that there was a lag in our service to you and you felt the standards of service were below your expectations.

Please accept our sincere apologies for the inconvenience caused-It is mainly through these guest comments that we become aware of our shortcomings and therefore it helps us to work on our performance continuously.

Look forward to your understanding, we sincerely hope that you will not judge our service on the basis of this particular experience, we thank you in advance and on behalf of our staff and management for giving us the opportunity to be of service to you.

On you next visit, please feel free to access me on saisagar2407@gmail.com and I’ll be happy to personally ensure a top notch stay.We appreciate your efforts in leaving behind a feedback for us and I really hope you give us a chance to serve you better in future. We look forward to welcoming you again to Grand Castle Inn-Shirdi and restoring your confidence in us.

Regards,
Mr. Sagar Hon
GM-GrandCastle Inn
shirdi
+91 8484800700

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Sai Grand Castle Inn

Address: Shirdi, Shirdi 423109, India
Location: India > Maharashtra > Ahmednagar District > Shirdi
Amenities:
Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #66 of 81 Hotels in Shirdi
Price Range: $15 - $55 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Sai Grand Castle Inn 3.5*
Number of rooms: 42
Official Description (provided by the hotel):
Hotel Sai Grand Castle Inn enjoys popularity and tourists confidence, thanks to its courteous and committed staff. Hotel Sai Grand Castle Inn management is known for discipline, moral values and high standards of hospitality. We mean discipline, finesse and sophistication in each of our operations and these values reflect in each of the service we render. In fact, this is what we call, is our USP. Hotel Sai Grand Castle Inn management is always on its toes to meet customer's expectations. Cheerful and prompt approach of our efficient staff always strives to make your stay most memorable. We mean building relations, beyond business and make best of our efforts to achieve, what we mean. Hotel The management is always keen to give best value for your money. All the 37 rooms guarantee comfort and coziness. All rooms with affluent furnishings and top class housekeeping give refreshing and vivacious experience. Air-conditioned restaurant, with spacious décor, offers multi-cuisine dishes. The quality of delectable dishes wins great appreciation from real gourmets from different parts of the world. On the outer reaches, the hotel offers spacious and safe parking, free accommodation for drivers, and car washing facility. ... more   less 
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