New and clean looking property; approach road from the main road was freshly repaired when we visited. Check-in was pleasant & quick while the valet parked our car in the basement.
Rooms are large with a modern design. While the wallpaper was quite pleasing to the eye, the (faux ?) parquet flooring was somewhat jarring. More unpleasant was the state of the lounger (dirty; marks of food & hands of earlier occupants; dried bits of food still unswept).
Bathroom light was non-functional (rectified quickly), hand towels were missing (some threadbare ones were placed later - apparently it is hotel policy to place these "only after guests arrive") and the Bathroom floor had acid stains/marks of machining etc.
Lots of space inside the hotel where one could (theoretically) sit in peace or meditate but for several noisy children runnning around unsupervised (as usual).
Mini bar prices were reasonable though no non-Vegetarian items/alcohol are available in the hotel. Breakfast spread was poor, with mostly south indian items. Serving staff were not geared to guest needs, but hung around in a group until requested for assistance.
Shuttle service to the temple was quick & efficient.
The Gym was non functional, swimming pool was filthy (leaves & dead insects all over).
Finding no attendant around, I walked up to the reception only to be told by a steward manning the desk, that the person responsible for housekeeping was having lunch (in a group about 15 feet away) and couldn't be disturbed.- i would have to wait for 10-15 minutes !!
Once I explained my perspective forcefully enough, that issue was quickly resolved, and somebody was sent to clean the pool hotfoot.
It later turned out that I was the first person to use the pool this season (due to the cold); I almost fely guilty for pushing for the pool to be cleaned 'off season !!
I guess the management having lunch together is good for team bonding, but should this be at the cost of guest satisfaction ??
Apart from the uniformly bad standard of housekeeping, we found lackadaisical service with smiles rarely on view. Pity, for this is a property with potential.
- Official Description (provided by the hotel):
- Location: Spread over 05 acres of land, St Laurn-The Spiritual Resort, Shirdi is a 5-star property that is within walking distance from the Sai Baba Samadhi Temple (900 meter), Dwarka Mai (900meter), Chavadi (900 meter) , Wet n Joy Water Park (500 meter) , Khandoba Temple (2.0 km) and Shani Shignapur (75 km). Room Amenities: There are several accommodation units that comprise rooms and suits designed with spirituality for giving an everlasting tranquility. In- rooms amenities are LCD TV, air-conditioning, intercom facility, unlimited internet access, electronic safe, hair dryer, tea and coffee maker, refrigerator. Hotel Facilities: Be it spiritual, business or leisure travelers, the resort takes care of every guest's needs. There are replica of Sai Baba Samadhi temple, Dwarkamai with Tulsi Garden, Meditation room, baba library. There are hall and landscaped gardens where guests can conduct various corporate event, outstanding social gatherings and wedding. Rejuvenating massage therapies and treatments are available at the in-house Leaf spa. It offers facilities such as shuttle service to temple 24 hrs, travel Desk, valet Parking, free WiFi, swimming pool, kids pool, sun bed (pool), Indoor and Outdoor games such as Snooker, Table Tennis, Chess, Carom, Badminton, Volleyball, Football, Net Cricket, Swings for Kids, Kids Rope Climbing and Slippery Slides. Dining : Guest can savour several mouth-watering dishes and freshly prepared food in a pleasant ambiance of our Cafe Lotus. Less ... more less
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