After reading many reviews, I reluctantly booked it only because of its proximity to the temple and because of the rates (700 bucks for a night, Jan 2012). But i was pleasantly surprised when I checked into the hotel - it was really clean and up to the standards. And since the temple was only walking distance, I really dint mind coming back to the hotels between my aarti darshans.
They do have a room service, but I did not try it. Cafe Coffee Day (CCD) is in the same complex as the hotel and that is an added advantages. There are also 2 ATMs in the same complex as the hotel. Only negative thing they increase their rates arbitrarily during long weekends.