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“Exellent service”

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juSTa On Necklace Road, Hyderabad
Ranked #1 of 29 Hotels in Secunderabad
Chennai, Tamil Nadu, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Exellent service”
5 of 5 bubbles Reviewed August 2, 2012

I had to stay in JusTa Inn with family for a week during my sailing competition.The rooms were very clean. A special thanks to the room service crew who keep the rooms clean as they would do in their home. Also special regards to the Manager Mr Jagannath who made all our request which were sometime impossible, possible. Keep up the good work.

  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PeterKany
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhilash S, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, August 3, 2012
Dear Guest, Thank you very much for your encouraging feed backs and appreciative words. We are happy to know that you had a pleasant stay and you relished our food. I have shared it with our team and we are very much delighted to know that you had an enjoyable stay. Such words of encouragement will definitely push our team to work even harder to offer all our guests a delightful experience with juSTA. Look forward to welcoming you back again at our hotels.

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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356 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Portuguese first
  • Any
English first
Thrissur, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 27, 2012

Justa the residence is an amazing place for Lake side stay around Hussain Sagar. The 4 days stay in the month of June was a nice & great experience to me . The rooftop terrace restaurant offers great ambiance, superb food and a nice view over the lake. A spotlessly clean dwelling place with modern decor, well maintained room with lovely cosy bed ; the excellent house keeping and prompt room service makes this hotel attractive. My self rate this hotel as very good value for money and strongly recommend other travellers not to miss this one when you are at Hyderabad. I am waiting to come back to this hotel soon in my next Hybd. trip.

  • Stayed June 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mohanlalek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhilash S, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, August 3, 2012
Dear Guest,

Thank you for your feedback. Encouragement of guests like you pushes us do even better. We are delighted to know that you had a pleasant stay and look froward to welcoming you back again at our hotels.

Warm Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
India
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed July 17, 2012

I stayed here on a short business trip :

Positives :
Efficient check-in/out procedures.
Neat and well maintained room ( I stayed in room type - Deluxe) with good amenities
Good choice of complimentary breakfast
Prompt room service.
I really had nothing to complain about the hotel services and combined with a fabulous offer that was available in an online travel site, it really was Value for Money - so keep it up Justa


Only one minor negative point I experienced was unavailability of cab if you need one immediately, though the Hotel could arrange a cab with 30 minutes advance request.

Room Tip: You may want to choose a room with a view of the lake. Plan in advance for a cab (the hotel also arr...
See more room tips
  • Stayed July 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DominiIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhilash S, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, August 3, 2012
Dear Guest, Thank you very much for your valuable feedback and encouraging words. I have shared your feed backs with our team and we are very glad to understand that you had a pleasant stay with us.Such words of encouragement which definitely push our team to work even harder to offer all our guests a delightful experience with juSTa. Look forward to welcoming you back again at our hotels.

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gurugram (Gurgaon), India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed July 17, 2012

I had earlier stayed at Justa, on MG Road, Bangalore. Had a great experience, hence booked Hyderabad property for two night, this time on a personal trip. The hotel gives you a cosy feel with mostly very friendly staff. The room was a bit small but the bathroom was spacious and well equipped. The biggest asset of the this place is undoubtedly the location - bang on Hussain Sagar, close to all the key markets etc. The only dampner during the stay was the behaviour of the restaurant manager, who almost refused to cooperate even on minot things, till pushed hard. The breakfast buffet is nothing compared to bigger hotels but is not bad either. Overall a good value for money hotel with amazing location...

Room Tip: Negotiate hard on room prices; they are generally flexible
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  • Stayed July 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anurag_Agrawal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abhilash S, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, August 3, 2012
Dear Guest,

Thank you for taking time out to give us your valuable feedback. We welcome feedbacks since they help us realize our areas of improvement. We regret that your experience at our hotel was not satisfactory and there were a few issues.

I can assure you that every feedback helps us enhance our services and therefore we thank you for giving us an opportunity to improve. Once again apologies for the inconvenience caused and would ensure a pleasant stay during your next visit to juSTA.

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
hyderabad
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 bubbles Reviewed July 3, 2012

This hotel is on the other end of Necklace Road, the hotel is neat & clean, interiors are good. But I faced a problem in getting hot water in their taps. I guess they use a solar system & it was definately not working. I had to take a bath in cold water in the month of January. the hotel also has a bar & restaurant, the food served there is good. I liked the Sizzlers there & would recommed their Lunch Buffet & Sizzlers in Dinner. As its located in a rather quiet place, you may find difficulty in finding a cab or an auto. Best way to enjoy this hotel is by renting a car as most of the tourist attractions are very far from the hotel.

Room Tip: There is no swimming pool in the hotel, however you can opt for lake view rooms if you want.
See more room tips
  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank omer1825
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, July 5, 2012
Dear Guest,

Thank you for taking time out to give us your valuable feedback. We welcome feedbacks since they help us realize our areas of improvement. We regret that your experience at our hotel was not satisfactory and there were a few issues. I have personally investigated and would like to share our response.

1. Unfortunately we did have a breakdown with our solar water heating system which have been rectified with immediate effect. However, post this episode we have decided to keep our back up ready for any similar future problem, however infrequent it may be.

2. We are trying to find out the reasons for non availability of taxis or autos as we have the local transport station just behind our hotel. But would like to assure you that we have taken the alternative measures to overcome such situations in future.

I can assure you that every feedback helps us enhance our services and therefore we thank you for giving us an opportunity to improve. I have mentioned my contact details below and would request you to please write to me for any other feedback you may have to share and also details I have sought.

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bangalore
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed July 3, 2012

We got a really good deal when a group of 10 of us travelled to Hyderabad this summer. We were looking for Lake side stay around Hussain Sagar and got this place. Th location was amazing and specially due to the deal we struck, it was value for money. Recommended.

  • Stayed June 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peoplebach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, July 5, 2012
Dear Guest, It is such a pleasure for us to know that you have had a wonderful experience during your stay at JuSTa The Residence Hyderabad. We would be awaiting to welcome you once again during the next visit to Hyderabad.

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ahmedabad, India
Level Contributor
157 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 bubbles Reviewed June 26, 2012

Went for a night for a short business trip. Located near the lake, however the rooms are very average - furnishings seem old and not maintained well. I had to request to change rooms since the a/c duct did not seem to be working, however became better after a while. Incase you get a decent discount - this place would be ok, else you can skip it.

  • Stayed August 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mistymauve1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at juSTa On Necklace Road, Hyderabad, responded to this review, July 5, 2012
Dear Guest,

At the onset thank you for your feedback and apologies for the delayed response since I personally wanted to do my due diligence before responding to you. We assure you that every feedback is taken very seriously and any aberration from our standards is investigated at the very depth since its an opportunity for us to learn and improve.

I can assure you that we have made serious note of your feedback at the highest level and done our investigations regarding your other concerns. We sincerely apologize for the inconvenience caused and assure you that this has been taken to its logical conclusion.

With Regards

Abhilash Sidharthan
Manager Operations
abhilash.sidharthan@justahotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about juSTa On Necklace Road, Hyderabad

Property: juSTa On Necklace Road, Hyderabad
Address: S M Modi Complex 5 - 4 - 187/5 | Karbala Maidan, Necklace Road, Secunderabad 500003, India (Formerly Justa The Residence)
Location: India > Telangana > Secunderabad
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 29 Hotels in Secunderabad
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — juSTa On Necklace Road, Hyderabad 3.5*
Number of rooms: 40
Official Description (provided by the hotel):
JuSTa Necklace Road is in Hyderabad epitomizes the spirit and soul of one of the most historically rich cities in India. Tradition filled and avant-garde, juSTa - The Residence in Hyderabad is yet another pearl in the city of pearls. For your accommodation in Hyderabad, you can choose to stay at any of the 40 thoughtfully and masterfully designed guest rooms. Set against the backdrop of the Hussain Sagar Lake, juSTa is a perfect getaway for business and leisure travellers alike. Location: This 40 room small luxury hotel, located strategically between the twin cities of Hyderabad and Secunderabad. juSTa - The Residence overlooks the Hussain Sagar Lake and is just 26 kilometres away from the airport. Building Features: The interiors have been fashioned by designer Deepika Govind who is known for her understated luxury & exquisite detailing. Venge and beach wood furniture with silk and Egyptian cotton. Handpicked original paintings and sculpture created young artists from around the country art have been used to create an intimate ambiance. Design Philosophy: It is a study of contradictions which exists among all of us - opaque and transparent, light and dark, interesting layering techniques - our effort has been to use materials and techniques that illustrate the concept of layering, textures, mystery, unveiling, etc. Black and almond sand colors with Italian marble table tops and light embroider and raw travitino, glass back sofas with contrasting layered cushion covers, steel and wood finished veneer has been used. Frosted glass, textured wood and layered fabrics are the materials used: all of which will enhance the natural, layered, crafted quality of the hotel. Technology and tradition weave together a hotel of two civilizations - the warp of the ancient and the weft of the modern. Services: juSTa - The Residence in Hyderabad also has a Board room, two conference areas and workstations to meet your business and meeting requirements. For your dining in Hyderabad, the hotel in Hyderabad has a multi-cuisine restaurant called 100 Degrees on the rooftop, which is partially al-fresco. Known for its sizzlers and steaks, 100 Degrees is a hot favourite with many. ... more   less 
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