We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Pathetic... Not Worth!! Wouldn't recommend.”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Hotel Mount Regency
Ranked #20 of 39 Hotels in Mount Abu
Certificate of Excellence
Reviewed February 18, 2013

I booked this after reading positive reviews about this hotel. However, it was more of a shocker from the moment I checked-in.
Except the room size, there is nothing worth the prize.
You don't have anything to do in the hotel, except stay locked in your room. For Eg. The restaurant is pathetic and not maintained properly. The day we checked in, we wanted to have dinner in the restaurant. But when we went to their so called "Restaurant", it is a mere collection of some cheap quality chairs and tabled placed in the basement, without any interiors. Add to it, only hotel's labour and servant staff eats food there.... We couldn't sit there for even 5 minutes!!!
There so called Garden, is improperly maintained!!
The food is absolutely pathetic... not worth eating...
We had rest of our meals in across the road hotel, Hillock, which is far-far better than mount regency.

The biggest shocker came when I was checking out and asked to the lady in reception to prepare my bill....
I hope everyone on this forum will agree that every hotel charges you for the number of nights you stay.. However, this below standard, low class, cheap hotel charged me on number of days I stayed.. I had booked for 2 nights.. However, in my Bill, I was charged for 3rd day (Which obviously will be my check-out day on a 2 night stay)!!!

The owner of the hotel, who is an absolute ill-mannered nerd started arguing and fighting with me on this issue. Only when I told that I'll call the Cops, that he stopped and took the money for 2.5 nights!!!!

So, stay in this hotel if you want to only spoil your holiday!!

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
13  Thank yatan20
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanay0711, Owner at Hotel Mount Regency, responded to this reviewResponded February 24, 2013

Respected Sir,

Sir first of all we hope that you would be careful with your words when you are referring to any of our management person. Secondly if you had so many problems with the stay then you could have checked out immediately instead of staying.

Sir the first issue brought up by you is regarding the restaurant. We would like to clear that the staff never dines there as they have there separate facility and we request you not to put up false information over the site. Secondly the interiors have been kept as simple as to provide a homely atmosphere. Thirdly the food prepared is completely hygienic and tasty and is pretty famous in town for its taste. Many of our other guest decide to repeat there stay with us because of the quality and taste of the food so we advice you to please get your taste buds checked.

Sir the second issue brought up by you was that you nothing to do. If you had properly asked at the reception they would have showed you to our recreation center where you could have played table tennis and other games and as for the garden its currently undergoing maintenance because due to cold weather the grass burns during this time of the year and has to be replanted.

Sir the third issue put up by you was that you were charged for three days instead of two nights.
I would like to bring to your attention that you were charged for two nights and the third day because you had stayed past our check out time that is 9:00 Am as clearly mentioned in the check in slip as well as in the rooms. And it was not because that you asked for the cops that you were left off for just 2.5 days but because of the guest friendly nature of our owner that we had given you the concession for a mistake and error committed by you and not us

Instead of being thankful for our service you are putting the blame on us. So please from next time onwards read and see with your eyes before checking in and putting up false reviews

Regards,
Management,
Hotel Mount Regency

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (120)
There are newer reviews for Hotel Mount Regency
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

80 - 86 of 120 reviews

Reviewed January 22, 2013

We travelled to Mount Abu in the Jan month during Makarsankranti. The rooms allocated to us were at Ground Floor facing the lawn. Rooms were decent, clean and spacious. Mangement can work on the door locks. Staffs were also very helpful all the time. Breakfast and Dinner experience was also good, it was hygeine and served hot. They dont serve Non Vegetarian food, but if placed order, it was arranged from some other restanurants. My suggestion would be , in Mount Abu, it would be safe and better to go for Vegetarian food only. Over all experience was good.

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Traveller247_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanay0711, Owner at Hotel Mount Regency, responded to this reviewResponded January 25, 2013

Hello Sir ,

Greetings from Hotel Mount Regency!!!

Sir we would like to thank you sincerely for taking out this precious time from your schedule to write this review. As it is very important for us to know how does our guest feel about their stay with us.
Sir we are glad to tell you that the door locks have been changed and you wont face a problem regarding that. Sir also our team will make sure that your stay is more comfortable in future.


Looking forward to serve you soon

Warmest Regards,
Management,
Hotel Mount Regency

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 5, 2013

We loved the locality of this hotel. The rooms were very spacious. The Manager is a very courteous lady who will make sure your stay is comfortable. And the staff is very very helpful and efficient.
We were shown to room for Rs 3700 + 10% tax, which I think was quite high. There was no hot water through out the day except between 7am and 11am. The temperature out side was approximately 4 degrees, we asked for a heater. And were charged Rs 500 extra for it. Over all - its not a value for money stay.

  • Stayed: December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Kiy0mi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanay0711, Owner at Hotel Mount Regency, responded to this reviewResponded January 9, 2013

Hello Sir ,

Greetings from Hotel Mount Regency!!!

Sir we would like to thank you sincerely for taking out this precious time from your schedule to write this review. As it is very important for us to know how does our guest feel about their stay with us.
sir the complete deal is figured out in the start before check in.
Sir we assure you that next time we will put in our best efforts to make your stay more memorable and also assure you that it will be worth every penny you spend.
Sir also only running hot water is from 7 am to 11 am and for the rest of the day we do provide as much as hot water required as must have been given to you also

Sir also the charges for the heater are fixed by the rental services but we can assure you that we would be soon installing two in one Ac's so it wont be a problem in future

Looking forward to serve you soon

Warmest Regards,
Management,
Hotel Mount Regency

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2013

I stayed here in the month of December and booked the hotel after reading reviews on Tripadvisor. The hotel was quite good and overall the rooms were nice, clean & comfortable. The hotel staff was also very supportive & efficient.

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank rajnish2555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanay0711, Owner at Hotel Mount Regency, responded to this reviewResponded January 4, 2013

Hello Sir ,

Greetings from Hotel Mount Regency!!!

Sir we would like to thank you sincerely for taking out this precious time from your schedule to write this review. As it is very important for us to know how does our guest feel about their stay with us.
Sir we assure you that next time we will put in our best efforts to make your stay more memorable.

Looking forward to serve you soon

Warmest Regards,
Management,
Hotel Mount Regency

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2012

Hi,

I visited this Hotel again while traveling to Mt. Abu in Jan. 2012.My previous experience was good and had complaint about bathroom, but they have really made them very nice according to international standards.

However, one slmall complain is about doors leaking the air. It is very tough in winter, and yes. We had to rent heater @ Rs. 500 per night, and heater was not very good for heating and was very bright, which made tough for us to sleep.

  • Stayed: January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank ChicagoTraveler99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanay0711, Owner at Hotel Mount Regency, responded to this reviewResponded January 1, 2013

Hello Sir ,

Greetings from Hotel Mount Regency!!!

Sir we would like to thank you sincerely for taking out this precious time from your schedule to write this review. As it is very important for us to know how does our guest feel about their stay with us. Sir we are glad that you liked our bathrooms and that we were able to keep up with the standards.

Sir as far as the heater is concerned its a common practice in the town but we completely agree with the light issue and promise you that it will be dealt with seriously along with the doors.

Looking forward to serve you soon

Warmest Regards,
Management,
Hotel Mount Regency

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 15, 2012

Had been to Mt.Abu on a very short vacation on Dec,13 2012. We checked in Hotel Mount Regency which was a home away from home. Nice clean rooms with all the amenities well provided, very clean washrooms, co-operative staff and excellent hospitality by Ms.Sangeeta. Our trip became more enjoyable by the right choice of hotel and the experience in the abode of Nature God was divine. Seema Acharya

  • Stayed: December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank SEEMA987
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanay0711, Owner at Hotel Mount Regency, responded to this reviewResponded December 17, 2012

Hello Mam ,

Greetings from Hotel Mount Regency!!!

Mam we would like to thank you sincerely for taking out this precious time from your schedule to write this review. As it is very important for us to know how does our guest feel about their stay with us and next time we will try our best to make your visit to the city even better.

Mam a very special thanks to you in Miss Sangeeta's behalf for the kind words.

Looking forward to serve you soon

Warmest Regards,
Management,
Hotel Mount Regency

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 7, 2012

we visited Mt Abu in Oct'12 and trust me this is one of the finest hotels out there....
location-wise it's perfect away from the city noise....
very co-operative staff and the lady over there she is very hospitable at service and was very nice :)
the food was average but staff made it all good when it comes to overall review of this hotel.

will come soon.................:)

Room Tip: *for traveling u just have to hire vehicle from the petrol pump and kudos!!! specially for couples...
  • Stayed: October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank enjoying_cj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tanay0711, Owner at Hotel Mount Regency, responded to this reviewResponded December 12, 2012

Hello Sir ,

Greetings from Hotel Mount Regency!!!

Sir we would like to thank you sincerely for taking out this precious time from your schedule to write this review. As it is very important for us to know how does our guest feel about their stay with us and next time we will try our best to make your visit to the city even better.

Sir we would like to assure that we have improved our food quality a lot as we have changed our kitchen staff... You would simply love the food this time

Looking forward to serve you soon

Warmest Regards,
Management,
Hotel Mount Regency

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Mount Abu hotels
0.1 mi away
Hotel Hillock
Hotel Hillock
#1 of 39 in Mount Abu
709 reviews
0.2 mi away
Hotel Silver Oak
Hotel Silver Oak
#2 of 39 in Mount Abu
833 reviews
0.1 mi away
Hotel Hilltone
Hotel Hilltone
#9 of 39 in Mount Abu
363 reviews
Show Prices
Show Prices
Show Prices
4.1 mi away
The Fern Ratan Villas
The Fern Ratan Villas
#3 of 39 in Mount Abu
615 reviews
0.7 mi away
The Jaipur House
The Jaipur House
#17 of 39 in Mount Abu
227 reviews
0.6 mi away
Hotel Shiv Villa
Hotel Shiv Villa
#11 of 39 in Mount Abu
125 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Mount Regency? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Mount Regency

Address: Near Petrol Pump, Mount Abu 307501, India
Location: India > Rajasthan > Sirohi District > Mount Abu
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #20 of 39 Hotels in Mount Abu
Price Range: $56 - $143 (Based on Average Rates for a Standard Room)
Number of rooms: 28
Official Description (provided by the hotel):
Its an old world charm with contemporary excellence. The true destination where tradition and modernity unite in joyless symphony of hospitality. It is because of this the globe trotters have found a very cozynish to arrive in Mount Abu as rightly mentioned in "The Lovely Planet". From the humble beginning of "Tourist Guest House" way back in 1970's it has donned the crown of "Regency Hotel" where the sinusoid 24/7 is the esteemed guest around whom the whole emotional, physical, economical, spiritual efforts revolve..We are lucky to be located in a place which has been the home of Gods and many great sages since the beginning of time. We derive our strength and morale from the teachings of such great men. Mount Abu has always been the first choice for finding peace and rest since the time of the British rule. Many Maharaja's have there summer holiday homes in Mount Abu. We take a lot of pride to be stationed at such a great place and service the guest which arrive in Abu. We were one of the first few hotels in Abu and are still going strong. We would like to specially mention the name of our chairman Ms. Sangeeta Agarwal who is the whole and sole of Hotel Mount Regency. She single handedly achieved our dream of reaching the status of a Hotel from the humble beginning of a Tourist Guest House. ... more   less 

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing