We went on a one day house boat arranged by Coconut Creek during the 1st week of December 2012. I must say I was totally let down. 50% of the cost was given as advance. For the remaining half, the house boat guys were so particular on taking it as soon as we stepped in. I must mention here that I was warned by a friend that most house boat guys do this.
1. AC timings were much shorter than what was given on the website. To this they said that the rules got revised only last week! Phew
2. They switched off the AC at 2 in the night. We were aghast. When we questioned them, they were fumbling and giving lame excuses
3. TV was not working. I agree TV is not all that important but considering we are stationed in a place for so long, one might want to surf some channels for a while.
After having paid so much for a single night stay, one would expect good service. This kind of service is an absolute no no! You really are not in the mood to argue/haggle etc. But sadly we had to with these guys.
I really get this impression that these house boats in Kerela have boiled down to a money making business. If they consider coupling this with good service, it could be great!
The rooms were clean and food was homely. These were the pluses.
- Official Description (provided by the hotel):
- Coconut creek farm and homestay kumarakom is a NATIONAL TOURISM AWARD WINNER for best bed and breakfast in India. Also coconut creek is a TWO time kerala STATE TOURISM AWARD WINNER for best homestay in kerala.Our unique factor is from kerala only coconut creek kerala homestays have received national tourism award for best homestays in India.Also coconut creek kumarakom bed and breakfast is the only one diamond category homestay in kumarakom approved by kerala tourism department. We provide kerala houseboats in kumarakom and alleppey too.Our awards and recognitions :-National Tourism award for best bed and breakfast in India from first man of Indian Honorable Indian President & kerala state tourism excellence award winner for best homestay in kerala for Two time,Holiday IQ Awesome Food award,Holiday IQ Awesome Location Award,Trip Advisor Excellence award for Three time. ... more less
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- Also Known As:
- Coconut Creek Farm And Homestay Kumarakom Hotel Kumarakom
- Coconut Creek Farm And Homestay Kumarakom, Kerala