We stayed in this hotel as part of a guided tour of Kerala. The information states a "luxury hotel with designer facilities and personalised service"? This may have been true many many years ago, but it not the case now! This was the last hotel on our tour which had been none stop, on arrival we were provided with keys (by the less the friendly receptionist) to a substandard room, even by three star standards!
The bathroom - loose sink, taps that only provided tepid water, if requiring cold water it stopped working. The shower was hanging off its rails and again only ever tepid water, the toilet only flushed occasionally! Tiles on walls and to the floor were broken, somewhat concerning was that they didn't look like they had been cleaned at all....
Bedroom - 2 star at best, garden view, a view of two trees and very little else. Beds were very hard, Mosquitos were prolific and the hotel makes no attempt to spray for them?
Food - based on the other hotels we stayed at, I would say food was very average, although there was a reasonable selection.
Swimming Pool - didn't look safe, to add to this some guests were clearing their throats/noses and spitting in the water....
Massage - my husband had a massage and was in considerable pain from it for a couple of days afterwards, avoid!
All in all we felt very trapped at this hotel with nothing to do and no where to relax, we counted down hours until we could leave! Had our stay been any longer we would have moved hotels..
There appear to be some reasonable hotels in the area, suggest using one of those, or a houseboat!
- Official Description (provided by the hotel):
- Backwater Ripples offers 34 luxury independent cottages in a variety of styles to cater various requirements. The accommodation is spacious, private and superbly appointed with state of the art designer amenities and personalized services. The resort has wide range of facilities to make sure a comfort and memorable stay in our resort. ... more less
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- Also Known As:
- Backwater Ripples Hotel Kumarakom
- Backwater Ripples Hotel Kottayam
- Backwater Ripples Kottayam
- Backwater Ripples Kumarakom, Kerala