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“Best cottages ever seen in India” 5 of 5 bubbles
Review of Saro Lake County

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Saro Lake County
Ranked #3 of 14 Kumarakom B&B and Inns
Ernakulam, Kerala, India
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Best cottages ever seen in India”
5 of 5 bubbles Reviewed January 29, 2013

We've stayed here on several occasions, both with kids and without, and have found the cottages to be super clean, comfortable and a great value. The property is well-kept, quiet and offered lots of fun stuff for the kids to do. It's located within minutes of all the activities in Kumarakom and Kottayam, and is an affordable alternative for someone looking for more space than a hotel room offers. We will definitely stay there again, and would recommend to others without hesitation!

  • Stayed January 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank karthik_damodhar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiero2012, Director of Sales at Saro Lake County, responded to this review, February 4, 2013
First of all let me thank you for your wonderful experiences at saro lake county, your comments have motivated our team to continue the same.We welcome you back to our resort for much more surprises in future and once again thanking you for taking your precious time to support us.

Lenin Peter
Director
Hiero Hospitality
(Managing and Marketing Saro Lake County)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

57 reviews from our community

Traveler rating
    33
    19
    3
    1
    1
See reviews for
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Saint Martin Labouval
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed January 18, 2013

Very Confortable and cosy cottages, calm and relaxing views, far from the village. On the other Hand, Breakfast and diner were expensive regarding what was proposed. Credit card payment wasn't possible at the end, that compelled us to leave all our cash money there! Wifi was out of order during our stay...hopefully the gentleman in charge if the guesthouse was very helpful. To conclude a nice place but definitely too expansive compared to the quality of services.

Room Tip: Select the cottage front ok the lake, wonderful view.
See more room tips
  • Stayed January 2013, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Valbries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiero2012, Director of Sales at Saro Lake County, responded to this review, January 19, 2013
First of all let me thank you for your stay and the valuable time spent to write about us.we value your comments with high priority . we would certainly better the areas ,that is suggested by your good-self.We are already processing for the credit card machine in our property. As per the food rates we are charging is less comparing to all other hotels in Kumarakom, But your comment has really suggested to rethink on our Food rates and will certainly consider it.We are really sorry for all inconveniences caused to you .We welcome you and your family once again to our property with more surprises.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Navi Mumbai, India
Level Contributor
60 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed January 5, 2013

The place is awesome. The rooms are good, and homely.The resort situated adjecent to the lake is the biggest advantage. The beauty of watching the birds swoop down on the lake for a dip /catch a fish, houseboats sailing by, setting sun made our holiday. You have to be there to experience the feeling. Relaxing on the Hammock, playing carrom n listening to soft music added to the beauty. The Manager Jithin along with just 3 staff made us comfortable.

The fluctuating voltage did not allow us to operate the airconditioner at night. Nets need to be provided in the windows and exhaust is required in the bathroom. Resort should have some links with houseboats and massage centers to make it a complete package.

  • Stayed December 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank radhadyu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiero2012, Director of Sales at Saro Lake County, responded to this review, January 8, 2013
Let me take this moment to thank you for your stay and the valuable time spent to write about us.we value your comments with high priority. Your comments have motivated our team to continue the good services. we would also certainly look forward to better the areas ,that is suggested by your good-self.We welcome you and your family once again to our property with more surprises.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wailea, Hawaii
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed December 31, 2012

A well arranged hotel in Kerala with some natural elements. This resort is one of the cleanest and most meticulously manicured hotel I have ever seen. The staff works extremely hard at satisfying each and every customer by using a personable approach, interacting with the customers on a daily basis to build a strong rapport with them to prevent isolation and promote the hotel brand. The travel representatives were the hardest working of all the resort employees, especially Mr.Shiju. Simply stated, if you were not satisfied with something, you simply asked and the matter was taken care of, for example, yes the bed was a little too firm for us, we simply asked and they put on 2 extra pillow top mattress pads, problem solved! The resort itself is a little worn, not brand new, but we found this part of the charm, we have never felt so comfortable in a hotel as this one, they truly do go the extra mile to make you feel at home.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank lognac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiero2012, Director of Sales at Saro Lake County, responded to this review, January 13, 2013
Let me take this moment to thank you for your stay and the valuable time spent to write about us.It is nice to know that you have enjoyed your stay with us.We Really appreciate Your comments for motivating our team to continue the good services..We welcome you and your family once again to our property with more surprises
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed December 29, 2012

I went to India on December, 2nd week, with my boyfriend.
I may say I have never been in India before and since many of the feedback's people who's been in India are pretty scary I was a bit concern of almost everything.
We landed at Kochi's airport in the night and traveled until Saro Lake County. It was around 1 hour journey and once we reached the resort the sun came up. I am not gonna forget how beautiful was the lake in front of the house and the warm welcome we got.
We spent 4 days there having the best meals and the most relaxing holidays ever. The staff was very helpful, we haven't planned any activity for those days and even though that the area had not much to do, the resort manager was arranging every day what we were gonna do. We liked specially the backwaters trips.
Usually our daily plans ended up reading or playing games in front of the lake while looking at the sundown.
I have a lovely memories of that place and we will definitely come back.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Anfor85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiero2012, Director of Sales at Saro Lake County, responded to this review, January 4, 2013
First of all let me thank you for commenting on your wonderful experiences about Saro Lake County, your comments have motivated our team to continue the same.We welcome you back to our resort for much more surprises in future and once again thanking you for taking your precious time to support us.

Lenin Peter
Director
Hiero Hospitality
(Managing and Marketing Saro Lake County)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ernakulam
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed December 19, 2012

I gone there as part of my office meet in Kumarakom, and I stayed here for 2 nights. It is cottages looks like ayuvedic resorts. We feel something homely inside. Its beauty is that, it is situated on riverside. Their restaurant is also good, with some new fish dishes. I appreciate the staffs for arranging clean around where we can walk, and sit on the benches.

  • Stayed November 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank Akhil S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiero2012, Director of Sales at Saro Lake County, responded to this review, December 26, 2012
First of all let me thank you for your wonderful experiences at saro lake county, your comments have motivated our team to continue the same.We welcome you back to our resort for much more surprises in future and once again thanking you for taking your precious time to support us.

Lenin Peter
Director
Hiero Hospitality
(Managing and Marketing Saro Lake County)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed December 7, 2012

Over all location and rooms are amazing ....please get even a small restaurant

May be it can be night barbecue :) or seafood

Comfortable chairs outside at courtyard and house boat stop station in the front

  • Stayed June 2012
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Jeswin888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hiero2012, Director of Sales at Saro Lake County, responded to this review, December 8, 2012
First of all let me thank you for your time for sending us the feedback of saro lake county.We value your comments and would like to inform you that we have already made a small restaurant naming "Karimeen" at saro lake county and also we are adding an Erumadom Restaurant facing the lake with a small jacuzzi pool very soon.Thanks once again for your support and feedback.we welcome you and your family once again to Saro Lake County,Kumarakom.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Saro Lake County

Property: Saro Lake County
Address: 1/392 A&B Bankpady, Kumarakom 686566, India
Location: India > Kerala > Kumarakom
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 14 B&Bs / Inns in Kumarakom
Price Range (Based on Average Rates): $
Hotel Class:3 star — Saro Lake County 3*
Number of rooms: 4
Official Description (provided by the hotel):
SARO LAKE COUNTY,Kumarakom A Boutique Backwater Resort in Kumarakom... ... more   less 
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Also Known As:
Saro Lake County Kumarakom, Kerala

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