the property is right on the bank of the Vembanadu Lake in natural back water surroundings. as soon as u enter the property what strikes you first is the infinity pool. we were booked in a bamboo villa, which is a huge room with a toilet which had a natural ventilation. evenings can be spent sitting along the bank and watching the lovely sunset, its indeed a wonderful scene!
the downside of the property(which is obviously more than the pros) is the unfriendly staff & to add to it horrible room service. the food quality is really sad. the afternoon(late afternoon) we landed at the resort we placed an order for sandwiches and pizza. it seemed to take an eternity for our order to be prepared and served (this was inside the restaurant and not even room service) that too both substandard . The breakfast was just about OK. the restaurant is grossly under lit and a very peculiar smell to it that we dint feel good going over there and having meals. we had requested for a mosquito repellent the day we checked in and dint get it till we checked out i.e after 2 days!! to add to all this when we asked them where was their so called games room they said it was under renovation(imagine recreation room being under renovation during peak season) but were later shocked to see that it wasnt under renovation but had been transformed into standby dining room for a big group which had checked in!!!even at check out we had to wait for a staff to come & pick our luggage to the car but after almost 15 min of waiting we chose to take it ourselves. the only staff who we felt could help us was the person sitting on the travel desk who managed to get us a motor boat for a lake cruise(there were none available as this was @ new year eve).
all in all this is not a property suggested for a traveler who is looking for a good property coupled with equally good service.
- Official Description (provided by the hotel):
- Abad Whispering Palms is located at Kumarakom the most exotic resort destination in Kerala right on the bank of the Vembanadu Lake in natural back water surroundings. Situated amidst natural backwater setting, it is a place where you can relax and bask in the luxury of tranquility. Well- designed accommodation including Bamboo Pool Villa/Cottage with private pool, Lagoon/ Garden Facing Cottages, and ,Suite Room in tranquil, serene landscaped setting to guarantee rejuvenation. We have hotels and resorts all over kerala, Indi ... more less
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- Also Known As:
- Abad Whispering Palms Lake Hotel Kumarakom
- Abad Whispering Palms Lake Resort Kumarakom, Kerala