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“disgustinggg”
Review of Imperial Sunland

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Imperial Sunland
Ranked #16 of 63 Hotels in Beldibi
Haifa, Israel
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
“disgustinggg”
Reviewed August 13, 2011

i was mainly disappointed by the poor service...bad stuff,,,uncleaned rooms....preffering russian people,,so if you are not russian dont go there...it was great disaapointment...save your money...it is zeroo star hotel not 5...no AC!!!!!!!!!! lack of respect

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
12 Thank leena76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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113 reviews from our community

Traveler rating
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    12
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Turkish first
  • Any
English first
Odessa, Ukraine
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 10, 2011

We enjoyed this hotel, this year tho owners of the hotel were changed and service rise up.
Everything was very very good!

  • Stayed May 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank IvanovaVi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 18, 2010

My family and me really enjoyed our standing in the hotel. We've been prepared to see a bad beach with an uncomfortable stairs to get into water. Also we've been told that we should cross the road to get to the beach.
But everything was better. Firstly, there was a tunnel from the hotel territory, so the way couldn't take more than minute. Beach was big and good looking. The bad thing was that the sea bottom was covered with cobble-stones and stairs was wooden and very slick (and that's dangerous). Soon we were used to all these little things.
There is a snack-bar wich works 12.00-14.00 on the beach, so you don't have to go back to your room and dress up to dinner if you don't want to.
Buffets were good, but for russian taste there weren't enough of soups and porriges :). A great amount of vegetables, 2-3 fruits, several kinds of deserts.
We haven't been bored cuz animation was great! Especially night shows, we went to see them everynight, they always were funny, intresting and not to long. The day animation was ok, a good thing is a mini club for little kids so they didn't annoyed other guests, playing together in that club. DJ was amazing, disco was cool everynight.
The hotel is beatiful, it has a big territory with a lot of plants, everything is clear and nice.
Everyone in the hotel were very polite and nice to guests. Most of them speak russian or english. Thank you, Sunland! I'd love to come back!

  • Stayed August 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
4 Thank MsAly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
albania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 12, 2010

It has a good food , that I like so much , but with the room cleaning I wasn't so satisfy..

  • Stayed September 2008, traveled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank eldajuli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed October 6, 2009

The hotel is new and well designed BUT the stuff was rude, help less, most of them did not speak emglish even in the reseption desk. The main meneger of the hotel Mr. Zafrir asked me if he can be my "partner" for the night time! The question got me buy surprise over the phone, i told him "ofcourse no" I'm married (i came with my girlfriend to get some sun and sea) Mr.Zafrir just hang the phone. One day later another worker from the reseption told me that he will be waiting for me out of the hotel at 21:00 and he want to take me out! Next, on hotels web site they say that they have 2 restaurants (medeteranian & otoman) + a main dining room when we were there they told us that the 2 restaurants r closed. We had no chose but to eat at an aoufoul dining room where the food was low quality and taste less. We had to wait in line for 30min to get a chiken steak from the grill. Next, the spa in which acording to the website shoul be : turkish hamam, wet sauna, dry sauna, jacusi andswimming pool in the reality were working ONLY dry sauna and pool.

  • Stayed October 2009, traveled with friends
    • Value
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    • Rooms
    • Cleanliness
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Helpful?
7 Thank HelenLukin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Israel
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 25, 2009

We stayed in Sunland for 6 days - I never experienced a desire go back from vacations -I counted days to go back home!!! No air condition in lobby ,no air condition in dinning room-you feel like you always wet and no air to breath-my child couldn't set in a chair for a 15 minutes because of that !!!The food is absolutely disgusting !!!Not spicy ,not sweet,not salty -absolutely no taste !!!Food was in minimal quantity ,and not enough for all!!!You always find yourself standing in lines to take some food!!!
Besides that all hotel was crowded with Russians and the entertainment programs are 80% in Russian so you can't understand nothing unless you know a little bit Russian !!!
Exactly in 00:00 midnight they turn out the TV and all lights in hotel-to save the money (waiters said it loud !!!)
We also waited for 1 1/2 hour to change towels in a room - we met 2 people from room services and 1 administrator that carefully examined our 3 towels and asked why we would like to change them after 3 days of using !!! They still perfectly clean for use!!!
The waitress attitude was so low and disgusting -everyone that seated were on her way and we are disturbing her and also because of our baby stroller she couldn't work!!! VERY LOW LEVELED HOTEL!!!!It rates 5 star deluxe hotel- it maybe a 3 star hotel !!! The staff is unpleasant and have a very bad attitude to tourists!!!
I begging you ,don't destroy your expectations of a wonderful vacation - don't choose that one !!!

Hila G.

  • Stayed August 2009, traveled with family
    • Value
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    • Service
Helpful?
14 Thank hilsun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jerusalem
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed June 8, 2009

1. FOOD: Poor quality of food, tastes like in a nursing home, not sufficient supply to feed the guests. Most guests are Russians that rush to the dining room and stock up fruits, desserts, and main dishes on their plates knowing that the food will eventually run out. No wide variety of selection of food. Drinks are terrible. A simple thing like Cola or Sprite does not taste like Cola or Sprite at all. No snacks in the snack bar or beach bar or anywhere else in the hotel. Just colored drinks, beer, coffee, and wine. No nuts to go with the beer. This is the first all-inclusive hotel that my whole family feels hungry at the end of each day. Surely, this is not a 5* category. The only time we enjoyed our meal was when we ate at the Turkish Restaurant where we were served and we did not have to race for our food in the regular dining room.
2. BEACH: If you are a beach lover, this is NOT the place to go ~ very rocky, no sandy shore at all.
3. Entertainment: No professional entertainment at night, just games with kids

  • Stayed May 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Romema
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Imperial Sunland

Property: Imperial Sunland
Address: Ciftecesmeler Mevkii Beldibi 3, Beldibi, Kemer, Turkey (Formerly Sunland Resort & Spa)
Location: Turkey > Turkish Mediterranean Coast > Antalya Province > Kemer > Beldibi
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#12 Luxury Hotel in Beldibi
#12 Spa Hotel in Beldibi
Price Range (Based on Average Rates): $
Hotel Class:5 star — Imperial Sunland 5*
Number of rooms: 264
Reservation Options:
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Also Known As:
Sunland Resort And Spa
Imperial Sunland Antalya Province/Beldibi, Turkey

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