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“Surpassed all our expectations-Wonderful”

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Le Clos - Relais et Chateaux
Certificate of Excellence
Dublin
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Surpassed all our expectations-Wonderful”
Reviewed September 27, 2010

As new parents of a five month old we decided to break our journey from the South of France back to Calais with an overnight stay in a hotel. We were restricted by our search somewhat as we were using a blackberry and could only partially read/see the information! We ended up choosing the Hostelerie Le Clos and we really feel we lucked out!
We arrived slightly frazzled and our first impression was wonderful. Eric and one of his team were straight out to our car to greet us and help us with our bags. On seeing the baby Eric immediately changed our room as our request for a travel cot had not made it to them (the limitations of the blackberry evident!). He said that this was no problem and arrived within 5 mins in our room and set the cot up. Our room was gorgeous and so quaint. Eric insisted we join them for dinner which turned out to be included in our room rate (news to us-blackberry again!!)
Eric told us there was no problem bringing our baby to dinner who remained sleeping for the first two courses of our fine dining experience. Eric and his team told us there was no problem having the baby awake in the dining room but we felt it unfair to the other diners so took turns to eat our remaining courses –all wonderfully tasty- while the other walked the baby around the reception area. We eventually admitted defeat by desert and asked that it be taken in our room –which again was no problem.
Overall we thoroughly enjoyed our stay and have vowed to return soon!

We said we had often paid more and been disappointed..the service at this hotel surpasses all our expectations!

  • Stayed September 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hl29
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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453 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (31)
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English first
London, England
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed August 3, 2009

This place is fantastic. We planned it as a place to break a journey, and it was perfect. Due to problems with the ferry we arrived very late, but they kept our table, took our bags and gave us an extremely warm welcome, even though I looked like a tramp. The food at the restaurant is phenomenal : we had a salad with a savoury sorbet that is the most delicious thing I can ever remember eating. The room was stylish without being chintzy, and they served us a great breakfast in it. It felt expensive, especially with the weak pound, but it was definitely worth it. If you feel like pushing the boat out, you will not be disappointed.

  • Stayed July 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank xerxes36
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
53 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
Reviewed July 20, 2009

Looking at the other reviews I agree it is a very nice hotel. We had a spacious suite good bathroom seperate shower all very clean. The owner insisted we had to have dinner included in the price. It was a very good meal despite being told off when I had the nerve to pour my own wine! ' we do not do that kind of thing here' I was told in no uncertain terms. They try a bit too hard and make your stay rather tense. Their office is under the stairs, as if they are monitoring your every move. Good intentions, no complaints as such , kind of fun in a spooky Hitchcock meets Fawlty Towers kind of way. Great place to stay for one or two nights ,but beware............it is not cheap!

  • Stayed July 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bootspost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed May 27, 2009

My wife and I wish to thank our hosts Eric and Odile Brial again for making our stay in the Hostellerie le Clos in Verneuil quite so memorable: for our exquisitely appointed junior suite, a wonderful dinner (and chapeau for the best trou normand ever and from our hosts’ own garden no less), the park a haven of quiet and well maintained, the loving care bestowed on the fading sequoia, and many other subtle touches that one can legitimately expect from a top flight Relais et Chateaux, which this one certainly is. On arrival Monsieur Brial invited us to treat his lovely domaine as our home – we were booked for two nights – and he meant it. He and his wife were charming and helpful, multi-lingually so when our French faltered. The night of the fermeture of the restaurant they booked us into La Madeleine, the most gastronomic little restaurant in Verneuil after the Hostellerie. Here too we were treated to a delicious dinner, attentively served by madame (excellent value menus) after which the owner chef, who trained in Gavroche, ran us home because a freak thunderstorm would have drenched us. We fell in love with Normandy there and then and hope to be back soon. Merci encore, Eric et Odile, pour votre accueil exceptionnel, de la part de Rene et Jean. A la prochaine.

  • Stayed May 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
1 Thank rweis2015
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, England
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 14, 2008

We turned up fairly late on a wet Sunday evening when the rest of Normandie was closed. A warm friendly welcome, an upgraded room and confirmation we could eat in the restaurant, nothing was too much trouble. It transpired we were the only people staying, the restaurant should have been closed and the people we had passed on the drive were the staff going off duty.
The chef came back in and we genuinely believe he took pleasure in cooking our meal, which was excellent (the white chocolate and Roquefort alone was worth the trip). Having in the past suffered at the hands of hoteliers looking forward to a couple of days off it was wonderful to be treated like an honoured guest.

  • Liked — Quality and style of furnishings.
  • Disliked — Nothing
  • Stayed March 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank I8flyingMonarch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 1, 2008

Hostellerie Le Clos is absoutely wonderful, the buildings and ground perfect, the rooms beautiful and very french and in great condition, the food was unbelieveably good, try the 40 hours cooked veal! The town of Verneuil sur Avre amazing. b

My wife and I especially want to make a point to congratulate Eric and his wife at Hostellerie le Clos for our stay. From the time we arrived to the time we departed they were both unbelievably generous and thoughtful. Eric worked so hard from dawn to the late hours of the morning without complaint-in fact with a wonderful sense of humor and smile on his face. We cannot thank them enough for a lovely memory of a life time staying with them both.

Try it!

Miles and Jane Williams

Stayed October 2007
Helpful?
2 Thank MWilliamsSydney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Clos - Relais et Chateaux

Property: Le Clos - Relais et Chateaux
Address: 98 rue de la Ferte Vidame, 27130, Verneuil-sur-Avre, France
Location: France > Normandy > Haute-Normandie > Eure > Verneuil-sur-Avre
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 4 Hotels in Verneuil-sur-Avre
Price Range (Based on Average Rates): $$$
Hotel Class:3.5 star — Le Clos - Relais et Chateaux 3.5*
Number of rooms: 15
Official Description (provided by the hotel):
Le Clos, the story start in 1770 when the nuns of the Abbey of Saint-Nicolas bought the land under the old regime called "The garden of the Beguine". Bordered by the remains of city walls and a tower called the white tower, the plots became peasant gardens. A century later, in 1886 - under the protection of a gentleman benefactor of the Abbey of Saint-Nicolas - a Castle was born. The Benedictine nuns began hosting families opened a school for girls of the abbey. The round tower and the square pavilion, pepper-pot roofs and four slopes, false battlements and tall chimneys, windows and doors decorated with braces, are a harmonious example of architectural style of Viollet-Le-Duc. The mansion was an inspiration for the architect to draw on the exceptional tower houses that have adorned the town of Verneuil since the fifteenth century. In gothic style, the walls come alive with color. The "checkerboard", so characteristic of the region, combines the dark brick called "flamed" orange brick and whitewashed plaster, while flints and brick diamonds offer subtle variations in the tone. The sisters welcome families into the 1960s. In 1961, it was renamed the Hostellerie du Clos. In 2007 it became Le Clos. The castle original will require ongoing renovations, modernization and decoration but will preserve its original spirit. In the spring of 2015 will rise to a former conservatory Gustave Eiffel style of 100 sqm, facing south with a view overlooking the park. It will host the breakfasts, a restaurant that showcases the "Bistronomie" tea room, reading and rest ... A relaxation area with a swimming pool cover, bio sauna, bio steam room, fitness , energy showers ... Finally a south-facing terrace on the ground floor equipped with sun and a beautiful place "nose in the grass" to eat more lightly. Today, the castle of fifteen rooms and suites located in a park of ancient trees has beautiful botanicals, beautiful and loyal birds, four hives with bees pollinate flowers and tree gardens. He is a member of Relais & Châteaux since 1975 and this year celebrates its fortieth anniversary of belonging to this great association ... more   less 
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Also Known As:
Le Clos - Relais Et Chateaux France/Verneuil-Sur-Avre

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