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“Good Value”

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Hotel Frances La Maison
Ranked #1 of 14 Hotels in Pasto
Certificate of Excellence
Reviewed November 3, 2013

This hotel in a good residential area felt more like a home with a lot of rooms. Two blocks away were several good restaurants and we felt comfortable walking the 8-10 blocks to the bustling city centre.

Patrice, the owner, could not have been more solicitous and helpful. For example he advised us how to find the workshop of a skilled craftsman in wood as well as providing useful information about taxis and buses. Staff at the hotel were also very helpful.

Our room was cosy, very well maintained, and had an excellent bathroom. The made to order breakfast was outstanding.

We had a wonderful time here and felt this hotel represented very good value for the cost.

Room Tip: It might be a good idea to check the room options, since the rooms are different from one another.
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  • Stayed: October 2013, traveled as a couple
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Thank ElderTrekkers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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56 - 62 of 303 reviews

Reviewed September 26, 2013 via mobile

The owner, Patrice, was accommodating beyond belief. There was no request made that he would refuse. In fact, he fulfilled one without it even being requested. I was out of blood pressure medicine and asked him if he could reccommend a pharmacy. In less than an hour he had called his doctor, gone to the pharmacy and returned with my medication by the time I finished breakfast, all without me even asking! I would, and already have, reccommend this hotel to anyone.

  • Stayed: September 2013
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Thank linkbtrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 15, 2013

We found this gem as we were travelling through South America on our motocycles. Lovely bed and breakfast feel with comfortable rooms, wonderful attentive staff, excellent food and guest orientation. Motorcycle friendly - easy access off the Pan American Highway. Nice location in a safe neighbourhood. Patrice produced a great bottle of wine for dinner, which is the sign of a good innkeeper. We would recommend to anyone looking for a more personal experience in Pasto.

Room Tip: Ask for a room on the second floor.
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  • Stayed: September 2013, traveled with friends
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Thank HRMktg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 12, 2013

The hotel is located in the middle of a quiet street. Patrice the owner is nice and always willing to help. There are ample clean rooms in the 3 floors, most of them do not have a view to speak of. No elevator. Pasto's weather is cold and the rooms in the back of the hotel can be cold at night. There are wooden floors in the second and third level, that could be noisy. Breakfast is plenty, well balanced and of good quality.

Room Tip: Rooms facing the street are warmer.
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  • Stayed: April 2013, traveled as a couple
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Thank Conocer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
patcolomb, Gerente at Hotel Frances La Maison, responded to this reviewResponded April 14, 2013

Good morning
Thanks you very much, we appreciate your comentary and wait for you in your next trip in Pasto.
All the best
PATRICE

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 29, 2013

We arrived around 9pm after the bus we caught from Cali broke down. Patrice and his staff didn't bat an eyelid and welcomed us warmly to their charming hotel. We had a room upstairs that felt cosy, had cable TV, a microwave, comfortable bed, wifi and the best hot shower I had in Colombia! Patrice organised a pizza delivery for us and a couple of cervezas which was great after such a long day. He also kindly arranged for us to have breakfast early so we could be on our way. Nothing was too much trouble. There is a cosy looking area upstairs for socialising and using the hotel's computer. I can't comment on the location in relation to the rest of Pasto as we only stayed overnight but based on the hotel alone, I would certainly recommend this place to others. I would gladly stay here again.

  • Stayed: March 2013, traveled as a couple
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1  Thank roadtripper2910
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

Can you imagine an owner who would arrange a dry run to the bus station, at his expense, for a nervous patron, just to ensure she knew how to buy the tickets, where to get the bus, and what was the best time to leave. This is just one example of the attention you get from patrice and his staff. There is no other place in pasto to stay. Guaranteed.

  • Stayed: January 2013, traveled with friends
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1  Thank donadpree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 8, 2013

Patrice is a great owner and he is always there for you as well as his amazing staff. He is trilingual and he is always running around for you and making you food and asking about your day. The only problem is that some rooms can hear a lot of noise. I would recommend getting a top floor room. I will definitely be back again some day!!!

  • Stayed: January 2013, traveled with family
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1  Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Frances La Maison

Address: Calle 19 no. 37-16, Pasto, Colombia (Formerly Hotel La Maison del Ejecutivo)
Location: Colombia > Narino Department > Pasto
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Wheelchair access
Hotel Style:
Ranked #1 of 14 Hotels in Pasto
Price Range: $52 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Frances La Maison 3*
Number of rooms: 12
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