Rooms were clean, average, sparse. 3rd floor walk up on slippery stairs not a big deal for us but for the poor gut schlepping the bags minus an elevator. Lock box did not work as they were out of batteries. I offered mine but was told they did not have the tools to do the job. Tried another room but no luck. Plugged in my iPhone and blew a circuit including the TV! I rearranged the plugs and got it sorted because maintenance did not seem to know about breakers. Rained so hard that water blew under the door creating a small lake. Took one of the two thin towels provided to create a dam. Breakfast was forgettable. I alerted front desk staff about security box, rain water and circuit breakers and it seemed to bother them. Views were the best part of this property. The town of Baracoa and the people are so marvelous that at the end of the day, the hotel is secondary to the overall experience.
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- Also Known As:
- El Castillo Hotel